clean install asking for username and password

[jdingo57]

Help! I'm not as computer savvy as the rest of you knowledgeable folks so bare with me. I did a clean install of Windows 7 Home Premium 64-bit from my reinstallation dvd that came with my Dell computer. Now it is asking me for a user name and password that I don't have. It responds with "the specified domain either does not exist or could not be contacted". I've read some posts about fixing it but it’s beyond my comprehension. Can someone give me step by step instructions on how to get out of the user name and password screen and continue with the installation?

 

[seavixen32]

Welcome to Windows Seven Forums.

Have Dell supplied you with a Windows DVD or a Recovery DVD?

Are you on a corporate network because that would be one of the reasons that you are being asked for a user name and a password.

Dell recovery procedure here: Windows 7 PC Restore | Dell

Dell support: Dell - Contact Us

Oh, and can you please reduce the font size when you post, it's easier on the eyes.

 

[jdingo57]

Sorry about the font, hopefully this will be smaller. Dell provided me with an OS reinstallation dvd and a drivers and utilities dvd. This is my home computer that isn't hooked up to a network.

 

[Bare Foot Kid]

Hello jdingo57, welcome to Seven Forums!


Here's another option, have a look at the information in this guide linked below.

Clean Install : Factory COA Activation Key

​

 

[theog]

Do you mean this screen?

 

[jdingo57]

No. It's a blue screen that has the Windows type background with user name and password on it. Every password and username I put in responds with "the specified domain either does not exist blah, blah, blah..." I tried the Dell recovery prodeure posted by Seavixen but I don't get a "repair your computer" option in the advance boot options menu. This is what is displayed: safe mode, safe mode with networking, safe mode with command prompt, enable boot logging, enable low-resolution video, last know good configuration, directory services restore mode, debugging mode, disable automatic restart on system failure, disable driver signature enforcement, start windows normally.
I am the youngest of 5 and 3 of my siblings are computer programers. I think they sponged all of the intelligence out of the womb before I showed up. This is frustrating.

 

[theog]

Try booting in to safe mode.

 

[gregrocker]

You would never get this screen unless you gave a password when you reinstalled.

If you can't remember what password you used, then you'll need to clean reinstall. Follow these tips to get a perfect clean reinstall of factory OEM: Reinstalling Windows 7

 

[seavixen32]

No. It's a blue screen that has the Windows type background with user name and password on it. Every password and username I put in responds with "the specified domain either does not exist blah, blah, blah..." I tried the Dell recovery prodeure posted by Seavixen but I don't get a "repair your computer" option in the advance boot options menu. This is what is displayed: safe mode, safe mode with networking, safe mode with command prompt, enable boot logging, enable low-resolution video, last know good configuration, directory services restore mode, debugging mode, disable automatic restart on system failure, disable driver signature enforcement, start windows normally.
I am the youngest of 5 and 3 of my siblings are computer programers. I think they sponged all of the intelligence out of the womb before I showed up. This is frustrating.

The Dell DVD is an OEM version of Windows and you mention Directory Services Restore Mode when you tried a repair installation.

That option is one I've never seen when repairing an installation from a retail Windows DVD, so I'd be inclined to give the Dell recovery procedure one more shot using the Directory Services Restore Mode.

If that doesn't work, then you're faced with a clean install as Gregrocker suggested.

 

[gregrocker]

The Dell Reinstallation DVD should have a Repair My Computer console on the second screen after booting it.

Remember to always boot the DVD for installs as well as Repairs.

 

[jdingo57]

When I tried that it showed a list of drivers and switched over to the blue Windows screen with a "Please wait..." prompt. Then it switched over to the password and user name screen.

 

[gregrocker]

Do you remember if you booted the DVD to install, and whether you provided a password when prompted or skipped that step?

Can you boot the DVD to install now? If it is a Win7 Installation DVD it should not stop you from accessing the REpair console or choosing Install Now with a password.

 

[jdingo57]

Good news! I realized that I wans't booting from the DVD. Now that it's doing that I am asking which partition I should format to reinstall? I have Disk 0 partition 1 (OEM reserved), disk 0 partition 2: recovery (system) and disk 0 partition 3: OS (primary) which I'm inclined to format. Any suggestions?

 

[gregrocker]

If the Recovery partition is intact you also have the option to run Dell full Factory Recovery: Dell Restoring Your Computer´s Software to the Factory Settings

If you want to clean reinstall without the factory bloatware, follow these steps to get a perfect OEM reinstall: Reinstalling Windows 7

You can consider deleting all partitions since OEM isn't needed with a clean reinstall, while Recovery may not run afterwards so be sure to make the Dell Recovery Disks beforehand so you have them if you ever want to restore to factory condition.

 

[theog]

You would never get this screen unless you gave a password when you reinstalled.

Hi Greg

If you let Windows 7 go sleep on the last reboot of install, the installer will ask for User & password.

Ray.

 

[gregrocker]

You would never get this screen unless you gave a password when you reinstalled.

Hi Greg

If you let Windows 7 go sleep on the last reboot of install, the installer will ask for User & password.

Ray.

IF he'd set up a password.

 

[Sam The Techie]

I agree that this screen does not come up when reinstalling windows from a disc.

The only place i have seen this sort of menu come up is when trying to login to repair options through F8 - Repair your computer