Code 800b0100: Windows Encountered an unkown error

A

Ar6entino

New member
Local time
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I am having issues installing Windows update and I keep getting "Code 800b0100: Windows Encountered an unkown error".
I have ran the Download System Update Readiness Tool for Windows 7 and that fixed another error that was coming up before but I am now getting this one.

I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

Attaching the CBS folder as well as the list of updates it is failing on.

Thanks in advance!
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
i also tried to install updates manually but it fails
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
You appear to have some fairly serious corruption.
Code: 
Summary:
Seconds executed: 1150
 Found 80 errors
  CSI Manifest All Zeros Total count: 36
  CBS MUM Corrupt Total count: 22
  CBS Catalog Corrupt Total count: 22
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.18637_en-us_b818f58670898bbd.manifest
 winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18653_none_e5a5eb8210168b23.manifest
 winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22843_none_80a46a3e85194f37.manifest
 winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18653_none_661d8f7a60be9912.manifest
 winsxs\manifests\amd64_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.22843_none_25d0997ea843ed32.manifest
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18637_none_c937305dd6bd2876.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18637_none_ecb2935b6af13c52.manifest
 winsxs\manifests\wow64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18637_none_f7073dad9f51fe4d.manifest
 winsxs\manifests\x86_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22843_en-us_672eda97174dc073.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.22843_en-us_e535f381c671cf9d.manifest
 winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22843_en-us_c34d761acfab31a9.manifest
 winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.18637_none_0eb286a7a7d91f21.manifest
 winsxs\manifests\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.22843_none_4fb9a6ae1504ca69.manifest
 winsxs\manifests\x86_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22843_none_c627b51c19090c11.manifest
 winsxs\manifests\amd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22843_none_bc6c74c221728719.manifest
 winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22843_none_db410c0392613b8e.manifest
 winsxs\manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22843_none_995b6a47ac8b8c3f.manifest
 winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22843_none_0f2d5444c10272a7.manifest
 winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22843_none_2246509fd1667d47.manifest
 winsxs\manifests\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.22843_none_4564fc5be0a4086e.manifest
 winsxs\manifests\amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22843_none_360bd4ac6c7e009c.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22843_none_04d8a9f28ca1b0ac.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22843_none_604dd93e691515e3.manifest
 winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22843_none_8af91490b97a1132.manifest
 winsxs\manifests\wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22843_none_e595b655c6c1fd89.manifest
 winsxs\manifests\wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22843_none_a3b01499e0ec4e3a.manifest
 winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_5c75279fd1556e0d.manifest
 winsxs\manifests\amd64_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18637_none_2555cbe18f1a99ac.manifest
 winsxs\manifests\x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22843_none_d9ed3928b4208f66.manifest
 winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.18637_en-us_5bfa5a02b82c1a87.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.22843_none_ed2d60f8841a8fd8.manifest
 winsxs\manifests\wow64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.22843_none_f7820b4ab87b51d3.manifest
 winsxs\manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_b893c32389b2df43.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.18637_none_045ddc5573785d26.manifest
 winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18653_none_cf6202c799c9818b.manifest
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.22843_none_c9b1fdfaefe67bfc.manifest
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_49_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_49_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_50_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_50_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_53_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_53_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_54_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_54_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_80_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_80_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.6.1.mum
 servicing\packages\Package_for_KB3003743_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003743_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum

The SFC/CBS errors all seem to point back to the above ones.
I'll post a fix when I can, but it may not be until the weekend sometime.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I appreciate your help!
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Hi,
Just checking if you had a chance to look at this or if someone else could see what I need.

Thanks
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Sorry about that - busy weekend :(
I'll post a fix protocol later today
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded afile - ar6aa.zip - to my OneDrive at Noel's OneDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder ar6aa in the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Andthe content of the manifestsfolder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Nowrun the CheckSUR tool again (it may take a while)

Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks will try this tonight.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
I cleared my temp folder during the weekend so I had to run the tool one time first to get those folders created, I hope that is ok. I'll let you know what happens.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
I missed a couple...
Code: 
Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18637_none_c937305dd6bd2876.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18637_none_ecb2935b6af13c52.manifest
 winsxs\manifests\wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22843_none_a3b01499e0ec4e3a.manifest

I'll post a fix for these later.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
I've uploaded a file - ar6ab.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the downloaded file, and select Extract all…

Extract to the default location - which will create a new folder ar6aa in the same place.

Open this folder- there should be one folder inside it (Manifests,)
Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Attaching the log files
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Good - CheckSUR is happy now.

Please see how Windows Update behaves now...

Do a Check for Updates, and attempt to install ONLY the oldest update found - what happens?
If it goes in OK, reboot and try the rest.
If it fails, post back with the C:\Windows\windowsupdate.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
All updates have date 11/11/2014 so i tried installing them one at a time and they all fail still.
attaching the windowsupdate.log
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
I think the SoftwareDistribution folder is corrupt.

Openan Elevated Command Prompt

Runthe following commands



NET STOP WUAUSERV

REN C:\WINDOWS\SoftwareDistribution SDOLD

NET START WUAUSERV



reboot

thenwait 10 minutes, and open Windows Updates, and run a Check for Updates.



Installonly one update - and reboot once installed (hopefully)

If it fails...post back with the new windowsupdate.log file, then run the CheckSUR and SFC scans again and post the new CBS folder.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Success!!! :)
Thank you very much for you help, much much appreciated!!:party::party:
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 64bit
Great! - it's nice when a plan comes together ;)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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