Solved Computer Keeps Shutting Down without Going to Sleep

[Jesse Williams]

I know

 

[maxie]

Have you changed any other Settings ? ...

 

[Jesse Williams]

The driver \Driver\WudfRd failed to load for the device - Microsoft Community

I went here trying to figure out the sleep issue and the error code I got earlier. I did what the person from Microsoft said.

 

[maxie]

I did know about that supposed Solution it does not work sorry to say ...

 

[Jesse Williams]

Okay. I guess I will just send it back.

 

[maxie]

As it still under warranty that would be the best bet ... I remember getting a Computer which i thought had a years warranty from the day i bought it .. But that was not the case the warranty was set from the day it went into stock with the Retailer .. So there is a lesson to be learned from that always check when the warranty started ..

 

[Jesse Williams]

Okay. Thanks for your help Maxie. I know you tried your best.

 

[maxie]

Most welcome Jesse ...

 

[Jesse Williams]

I know, Acer said if the reset doesn't fix it then it has a hardware problem. What kind of hardware problem, do you think it has?

 

[maxie]

Difficult to say Jesse ... You would think it has to be a slight problem as it does not give you many issues ...

 

[Jesse Williams]

I just hope they can fix it. You know how I hate waiting. I'm thinking its a bad driver. I'm thinking its the Kernel power driver. I don't know. How long do you think it will take for them to fix it?

 

[maxie]

It is not a Driver problem ... Have you sent it away yet ? ...

 

[Jesse Williams]

No. We are tomorrow.

 

[maxie]

At least you have another Computer

 

[Jesse Williams]

That's true. I am just odd when it comes to one of my belongings being messed up, and me being unable to use them.

 

[maxie]

The Link below might be useful Jesse ...


Repair Questions and Answers

 

[Jesse Williams]

I talked to Acer online, and they said it is most definitely a hardware issue. What kind of hardware problem do you think it is?

 

[maxie]

Hi Jesse .... Could be many things PSU or Motherboard ... Did Acer tell you to send it for Repairs ? ..

 

[Jesse Williams]

Yes, I have to send it in for repairs. I am going to send you an email that they sent me. Can you narrow it down so that I can understand it better?

 

[maxie]

Sure send it ...