CPU usage capped at 100%, I have tried everything

[huntforfun]

Well this is a new, custom built computer; main use for it is gaming and Photoshop/Graphic Design work. I had a buddy of mine make it, it has 8GB RAM, and uses the graphics card NVIDIA GeForce GTX 570.

here is my specs:

Anyways, no matter what I do, whether be on the desktop, typing his message right now, or playing games... the computer freezes every 3 seconds for like a millisecond, this includes the arrow, screen, menus, etc (everything). It didn't do this yesterday at all, I installed a driver for my mouse and keyboard (razer synapse) but I thought that was what gave me the problems so I system restored to before I installed those drivers. Its a little less laggy but its still at 100% cpu usage for NO reason, virtually NO programs are open. What do I do?

CPU USAGE SCREENSHOT:

any hasteful replies would be much appreciated, would love to get this bad boy up and running again before my new monitor comes in tomorrow

 

[richc46]

First thing that I would try would be the obvious
Run a full anti virus scan
Download and make a scan with malwarebytes
Scan with the free eset online.

Click on show process from all users. Click on the top of cpu usage (title cpu)
Give us a screen shot, (ie show us everything that is using cpu)

Already I see a possible problem, all that Google Chrome. That could be a virus.

 

[RogerR]

Sounds more like a driver issue to me. Are you still running the razer? Google issues with that device - some had problems when advanced features were turned on.

 

[huntforfun]

First thing that I would try would be the obvious
Run a full anti virus scan
Download and make a scan with malwarebytes
Scan with the free eset online.

Click on show process from all users. Click on the top of cpu usage (title cpu)
Give us a screen shot, (ie show us everything that is using cpu)

Already I see a possible problem, all that Google Chrome. That could be a virus.

downloading malware antibytes now, will scan

EDIT: There is now a new process takign 90 cpu called system idle

 

[huntforfun]

Sounds more like a driver issue to me. Are you still running the razer? Google issues with that device - some had problems when advanced features were turned on.

yes im still running the razer, but i deleted razer synapse(like a universal controller for razer devices), however I still am using the devices individually.

 

[richc46]

Make a system restore point so you can go back if necessary
Uninstall your anti virus.
Download and install avast, at least for a test
What is Msmpeng.exe and How to Remove It

If you cannot unstall it, just turn it off and try Avast.

 

[huntforfun]

Make a system restore point so you can go back if necessary
Uninstall your anti virus.
Download and install avast, at least for a test
What is Msmpeng.exe and How to Remove It

If you cannot unstall it, just turn it off and try Avast.

ok, so should i scan with malware or not? or should i use both malware and avast. also did you see the edit in my post that there is a new process taking cpu now?

 

[richc46]

System Idle is Ok, It shows what is available. Get rid of Defender, you will be ok.

 

[huntforfun]

System Idle is Ok, It shows what is available. Get rid of Defender, you will be ok.

I searched it up to turn it off, when I clicked on it to proceed to turn it off, it says its already off?

 

[richc46]

As far as I am concerned, for now, the problem is the high usage of the msmpend.exe. It should be defender or Microsoft Security Essentials. If you are not using either, run those scans, you may have a virus.
do not worry about system Idle.

 

[huntforfun]

As far as I am concerned, for now, the problem is the high usage of the msmpend.exe. It should be defender or Microsoft Security Essentials. If you are not using either, run those scans, you may have a virus.

how do i disable microsoft security essentials, thinking that may be it because the defenders already off? Thanks for the quick replies by the way

 

[richc46]

You uninstall from control panel
then go to programs
Then uninstall from there. Make sure you make a system restore first.
Then install avast

 

[richc46]

For the future, if Defender is off, use an Anti Virus that works well for you, hopefully Avast and download the free Malwarebytes. You will have even better protection, but that is after we get these things fixed.

 

[huntforfun]

will do, creating restore point, then will uninstall the esstentals, if that doesnt work I will then scan with malware bytes and downlaod avast

 

[DavidE]

Going back to Post #1,
A buddy built the system for you, and your screen print shows Windows Activation Status and Product ID Not Available ...
Do you have a valid license, and can you activate it ?
If not, can your buddy activate a license ?

 

[richc46]

Glad that you noticed that. All help will have to stop until that matter is taken care of.

 

[richc46]

Let us know when you are activated, then help will continue.

 

[huntforfun]

I am activated, my computer is just so God damned slow right now it took like 5 mins to load up, I'm going to take a picture for u guys from my iPhone cuz now it's freezing pretty bad, can I post to these forums from my iPhone camera ?

 

[richc46]

You should be able to. As soon as we have proof that you are activated, we will continue to help
I will be going to bed soon. If you post and you do not get an answer, you will tomorrow.

 

[huntforfun]

proof is attatched