Diffificulty opening some applications

[pksone]

I have a laptop (Dell Vostro) and a desktop (Dell Optoflex 790) with Windows Seven (*64). Both have Processor i5 and 8 GB RAM.

Some applications would not open when using my desktop. However, the same applications will open on my laptop.

I noticed a difference between the desktop and the laptop.

In the laptop a yellow dialogue box opens at the bottum of the screen asking to choose to RUN or SAVE. Once I clicked on RUN, the aplication will open.

However, the dialogue box (RUN or SAVE) is not visible in the Destop.

I think that the application did not open in the desktop because the dialogue box was not visible in the desktop screen and therefore, I could not choose "RUN" or "SAVE".

I checked for a virus using Malwarbytes and Trends Client and found none

Please advise

 

[A Guy]

Welcome to Seven Forums pksone. I take it this is actually trying to download a program from the web? Which browser are you using (based on your description, IE?)? Are you using the same browser, and version on both?

A Guy

 

[pksone]

Same operating system and Windows Explorer

Thanks for your interest.

The laptop and desktop have the same operating system (Windows 7 professional) and both have Windows Expolrer 9.

 

[A Guy]

OK, that is called the notification bar. This right?



Ironically there is no known way to turn it off, so it is almost impossible to find a fix for if it is not displaying. Here is what I would suggest 1st.

Open IE> Tools> Internet Options> Advanced tab> Reset internet explorer settings> Reset button

You can also try

Open IE> Tools> Internet Options> Security tab> Click on Internet icon> Scroll down to Security level for this zone> Custom level button> Reset custom settings> Reset button

Let us know how it goes.

A Guy

 

[pksone]

Explorer 9 and Acrobat reader problems

I tried your suggestions and they did not resolve the problem. I searched the internet and found that there are incompatibility issues between WE9 and Adobe acrobat. I also called Adobe support and they confirmed that incompatibility was a problem. Adobe plans to update Acrobat to avoid the incompatibility.

Is is an enigma that I can download a PDF file on my laptop since it has the same operatiing system (Windows 9), WE9 and the same Adobe Acrobat X reader as my destop that can not download open a PDF file.

I installed Google Chrome and can use it to download the PDF file. Therefore, I plan to use Google Chrome for this purpose.

I did resolve the issue for my purposes. However, can you unravel the enigma why my laptop can while my destop cannot? :sarc:

 

[A Guy]

No As I say, it's hard to find instances of the notification bar not working. Perhaps create a new user on the desktop PC, and see if it works there. You might also try IE (No add-ons) and see if it works there.

Start> In search box type Internet Explorer No Add-ons> Enter

A Guy

 

[pksone]

DELL support looked into my problem. The found out that when I used WE-64 bit, the problem did not occur. They felt something was blocking opening the PDF file when using WE-64bit. Therefore, I plan to use WE-64bit or Google Chrome from now on. There is still an enigma but I learned to bypass the problem.

Would welcome any new ideas. Thanks.