Solved DLL errors. Dxdiag won't open, DXDIAGN.dll error

jjjapan

New member
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5:55 PM
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7
Hello,

I am having a lot of problems with DLL errors.

I have Windows 7 Home Premium Service Pack 1

It started with Windows Live Movie Maker, I tried to run it and it came up with an error saying "failed to access d3d10_1core.dll". So I researched the problem and did the following:

1. Reinstalled Movie Maker from the Microsoft website
2. Reinstalled DirectX from Microsoft website
3. Updated nvidia graphics card drivers to the latest ones
4. Virus scan with Microsoft Security Essentials and Malwarebytes [all clean]
5. Checked Recycle bin for the missing dll [it wasn't there]
6. Run sfc/ scannow in CMD. This found corrupted files but could not fix some of them.
7. Updated windows to the latest updates [Internet Explorer 10 refuses to install, constantly fails]
8. Tried all the previous steps in Safe Mode
9. Tried a system restore point but that just FAILED too

Nothing has worked. In fact Movie Maker no longer opens and other programs won't work either.

I browsed the web a bit more and someone said to check dxdiag for some information but that won't start either. It said the same error "failed to access d3d10_1core.dll". If I try to access it now it has a different error. A window states... " Error: Could not load DXDIAGN.dll"
Adobe Premiere Pro also will not open, error = "HandlerAudioMiniMixer.dll is either not designed to run on Windows or it contains an error."

Any help would be much appreciated as this is really starting to annoy and worry me!

Thank you :o
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
Hi and welcome to 7F.

Is this a new install?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security
Hey, no my windows install is about a year old.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
Ok and do you have the install DVD?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security
Yes. It is an upgrade disc that took my Windows XP to Windows 7. Will this be ok?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
Yes you can use this disk for system repair. Will follow more on with instructions.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security
Ok thank you. I will do this and report back. :D
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
Ok I tried to follow the steps but when it came to "12. Windows will now check for any compatibility issues. If any are found like in the example below, take care of them first then restart the repair install process over again." My compatibility issue was that I cannot reinstall because my version of Windows is newer than the disc. ?? The only thing I could then do was press close which stopped the process.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
I'm going to start backing all my stuff up as I might end up doing a new install. No one has been able to help me across a few forums so it is looking doubtful of being fixed! :(
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
sorry only seeing your reply now as my emails are messed up. Yes if you see in that tut there was link to newer verison's. But if you don't have much on the computer. I would do a back up and clean install. Which would be the best. In my opinion.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security
Ah yes I overlooked that. I think I agree though, time for a fresh install! Hopefully it will improve all sorts of things. Thank you for your help! :party:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home 64
CPU
AMD Phenom II X4 965 3.40 GHz
Memory
4 GB
Graphics Card(s)
GTX 460
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Antivirus
Microsoft Security Essentials
Browser
Chrome
When you have an old enough system a clean install is great speeds it back up. Also clears out a lot of stuff that you wouldn't even notice there.

No bother for the help. I don't really like going diving in and saying clean install because some people don't like that, plus i like troubleshooting :) But go ahead with the clean install will be better
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell / Lenovo g550
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo E6550 @2.33GHz
Motherboard
foxconn g33m02
Memory
4GB DDR"
Graphics Card(s)
NVIDIA GeForce 8600 GS
Hard Drives
HDD 1 = 150GB
HDD 2 = 1.5TB
PSU
450W
Cooling
Stock fan
Internet Speed
12Mb
Antivirus
AVG Internet Security
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