Installation package could not be found

rundwald

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I am getting this <<This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package>>

Yesterday I clean uninstalled my photo editing programs, Photplus X4 and PanoramaPlus, which are similar to Adobe Elements. The reason was that certain pics would not display, although displayed elsewhere.

This morning my attempts to reinstall from the manufacturer's DVD Rom were unsuccessful with the above error.

Is anyone able to help me, please?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
This could be as simple as a smudged DVD so try to clean it carefully (I use a drop of dish liquid or liquid hand soap and rinse with lots of water, then dry off with a lint free cloth in radial motions from the center outwards)

Or try to copy the install file to your desktop and try to run it from there (make sure you'll install it via "Run as Admin" ;)

If you can open the install file with 7-zip and it still won't install, chances are the program misses certain software components that have been uninstalled/damaged earlier.
In that case you could try a http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

-DG
 

My Computer

Computer Manufacturer/Model Number
HP m8000n
OS
Windows 7 Ultimate x86
CPU
DualCore AMD Athlon 64 X2, 2600 MHz 5200+
Motherboard
Asus M2N68-LA (Narra)
Memory
Samsung 2GB DDR2
Graphics Card(s)
Onboard NVIDIA GeForce 6150SE nForce 430
Sound Card
Onboard nVIDIA nForce 6100-430 (MCP61P)
Monitor(s) Displays
Westinghouse 19" LED
Screen Resolution
1280x1024
Hard Drives
SATA II Seagate Barracuda 500GB
USB II WD Elements 500GB
USB II WD My Book 1TB
USB II WD My Book 2TB
PSU
Stock (HP)
Case
Stock (HP)
Cooling
Stock
Keyboard
Logitech Classic KB 200
Mouse
Standard HP opticle USB mouse
Thanks for advice. :)

I do not understand the bit about opening the install file with 7-zip. All the setup, app, dlls etc etc are on an installation ROM disk, so where does 7-zip come in?:confused: I have it on my system but can see no way for it to work.

I am beginning to think I have a larger problem as an audio CD dies not play, but sound is OK on such as Youtube down loads.

Is it possible that my error mentioned here may have damaged something in the CD DVD drive?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
Have you tried right clicking the installer and choosing Run as administrator?

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Yep! :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
In the end nothing seemed to work and there were other unconnected oddities. I decided on a Windows repair, backing up, as I thought, to my WD Passport external drive. Unfortunately even though there when I closed down at night the files had vanished from the WD external.

So the delay in my reply is due to having to deep scan the drive to recover files incl this site's log in.

Thanks for all the help.
images
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
Yikes, when it rains, it pours. Hope all is well now? A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
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