Internet Explorer 9 - forced shutdown on startup

[jaredl84]

Internet explorer 9 will not allow to go anywhere but the homepage on startup. The program freezes immediately when I type in the menu bar. Here is the error message I am receiving. I normally use chrome (including right now, while searching for fixes to IE, haha go figure), but I have a plugin that links to my quickbooks that only work in IE, so unfortunately I need it fixed.

I ran Windows Update and there is an update for IE 9, but when I try to install it I get error code 9c48. I have tried every fix on the net to repair this, but to no avail. I have tried to uninstall IE9 and reinstall, but there is no update for IE9 in my installed updates. I have run sft / scannow and tried to fix the dll. I also have cleaned the registry and repaired the .net framework and 6-8 hours later. Still no IE, still no update.

I don't care about the update as long as I have a working version of Internet Explorer on my machine. Please help! I also have attached the .txt document of the cbs/logs with the erros from the scannow command.

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: IEFRAME.dll
Fault Module Version: 9.0.8112.16441
Fault Module Timestamp: 4ee8137b
Exception Code: c0000005
Exception Offset: 0006e05a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

[UsernameIssues]

Use the control panel > internet properties (options?)
to set the home page to about:blank
via the button for blank page
then try IE again.

 

[jaredl84]

I cannot get into internet options, not through the web browser or through the Control Panel.

 

[UsernameIssues]

What happens when you try via the control panel?

Try this tool:
http://www.sevenforums.com/tutorials/98056-sf-ie-restorator-troubleshooting-general-issues-ie.html

 

[jaredl84]

Nothing, there is no program file in the programs and features or installed updates. It's like it doesn't exist

 

[UsernameIssues]

Go to control panel > programs and features > turn Windows features on or off

See if IE8 or IE9 has a check mark beside it. If absent, place a check mark there and OK - restart.

 

[torre]

Have you tried resetting IE9 (Internet Options/Advanced/Reset) ?

You could also uninstall IE9 (Windows Updates) and reinstall. If you do not reinstall IE9, you will have IE8 which may meet your requirements since you primarily use Chrome.

 

[UsernameIssues]

jaredl84,
If you get IE to to show up again, try the control panel method of setting the home page to about:blank. If you still cannot find the Internet Options listed in the control panel, then paste this into the Start orb > search field

"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

and hit enter.

If IE starts and does not lock up, then there was/is a problem with the home page that IE was attempting to get to.

You could also disconnect from the internet and start IE - it should fail to find the website, unless some local file has been set as the home page.



Attached are some screenshots of a couple of ways that the control panel might show in your system.

 

[Jacee]

Look at the 'tips' here Tips for solving problems when Internet Explorer crashes or stops working

Also scan for malware!