Solved Internet gets slow after windows updates failed to install

zephychan

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So, today I downloaded and installed some windows updates which I think important.

but, because of my internet connection was using USB modem, it seems that some of the updates failed to download and I stopped it. and then I installed the rest which successfully downloaded and logged back in. and there was a notification stated that two updates were failed to installed. but I ignored and continued to what I was working on.

and problem occurs. i noticed that my internet connection became slow. well, usually my internet is fast. at first, i thought the connection problem was because of the provider's bugs (usually when a problem shows up, it was all the provider's fault. i've checked the signal on the modem and they're no problem, so I know it wasn't the provider this time). but then i remembered the failure notice of the windows updates earlier and i became all suspicious (it's true - the more you know, the more you think. thanks to this forum, i learned a lot from here :)). here are the updates that were failed to install.

View attachment 256275

View attachment 256276

I decided to roll back to earlier system restore points (I regularly create my own system restore point) where before the updates were installed. I logged back in and tried my internet connection again, and... well, it seems to be working fine... for now. I still feel that my internet's still somehow not back to its full state yet.. well I can just feel it, usually when I surf through familiar sites such deviantart which is the best site to measure the internet connection for me. :huh: when I accessed this forum, too, it wasn't as fast as before.

so, was it true that the failure of the updates was the cause of my internet connection problems? also, I want to ask, even if I have rolled back to the restore point before the updates were installed,will the problem still occur? if so, is there a way to fix that problem?

i'm sorry if I did a mistake of the posting or I break a rule, I'm still new here, but I try my best to follow the rules, and thanks in advance for all your help.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
when I tried to run the SFC, it stopped at 14% and says,

"Windows Resource Protection could not perform the requested operation". what should I do?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari

Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.
(example - sfc /scannow /OFFBOOTDIR=P:\ /OFFWINDIR=P:\Windows)

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.

 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
thank you so much for carrying on with me Noel. :)

I'll mark this thread as solved as for now, my internet's back to its full strength. but, I will follow and do as you guided me on your post about running SFC and check disk in offline mode, to see if anything's wrong. thankfully I always did a manual restore point everytime I 'play' with my system. once again, thank you so much for the guide above, it really helped me because I can't run SFC in normal mode, Noel! I'll note down that and print that out, to run the SFC and check disk. and finally again, thanks a bunch for you.

zephy
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari
No problem! :)
Good luck.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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