Is It the Windows Registry?

BIG RED

New member
Member
Local time
5:47 PM
Messages
31
i had installed some software that was not particularly "safe" about a week ago. i had noticed some significant changes overall in several other programs after it had been installed. once that had occurred, i removed the culprit program from windows by performing a system restore to an earlier state. however, after the uninstallation, the problems that had been caused by the program still exist. here are a few of the problems that i have noticed and have been hoping to fix:

*Skype claims that i am not entering the correct login information even though i clearly am. before the culprit program had been installed, skype would load upon start up with no problems.
*AIM has problems with logging me in as well. it claims that there is a settings error that withholds it from signing me in.
*Nero 8 StartSmart states that "the Runtime has requested it to terminate in an unusual way"

i had initially thought that this may be some sort of error within the windows registry. unfortunately, i do not have a backup of my windows registry except for one that is several months old. i have tried to use a registry cleaner in order to find any errors in my registry. the open source program i used is called Little Registry Cleaner, which apparently found 300+ errors within my reg and fixed nearly all of them. however, it did not solve any of the problems with the software that i had previously mentioned. therefore, after this overly long explanation, i have been wondering if there is another windows component that could have been affected and that i am overseeing. is there any where else that could have affected the settings of my software? any help would be greatly appreciated!

side note: i would also like to add one peculiar aspect to the Nero 8 program. i noticed that if i search through my Program Files directory, i am able to still open each individual program within StartSmart (Nero Burning Rom, Nero Vision, etc.). just a quick fyi, StartSmart is just a program that you can use in order to access the other multiple programs that are within Nero 8. however, if i attempt to open StartSmart through the program files directory (versus the desktop shortcut), i am still given the same error message. i should also note that i did not have any success with this method for getting aim or skype to work.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
I'm not sure what the problem is, but I'm sure someone else will help you. The reason I decided to reply here anyway, was to give you a small advice, though you might have done this already. If you have, just ignore this reply, lol. Anyway, go to another computer and login to Skype and AIM and change your password. Just in case.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-BitCore i7-990X Extreme Edition24 GB DDR3-1066 Hex-KitXFX HD5970 Black Edition Limited 4096MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate 64-Bit
CPU
Core i7-990X Extreme Edition
Motherboard
ASUS P6T6 WS Revolution
Memory
24 GB DDR3-1066 Hex-Kit
Graphics Card(s)
XFX HD5970 Black Edition Limited 4096MB
Sound Card
Sound Blaster X-FI Titanium HD SB1270
Monitor(s) Displays
[will update soon]
Screen Resolution
[will update soon]
Hard Drives
OCZ SSD 60GB
Seagate 1TB
Samsung 1TB
Western Digital 1TB
LaCie 500GB
PSU
SilverStone Strider ST 1500W
Case
Antec Dark Fleet DF-85
Cooling
Deepcool IceWing 5 Pro + 2x 140mm fans + 5x 120mm fans
Keyboard
Microsoft Wired Keyboard 200
Mouse
Logitech Revolution MX
Internet Speed
2MB/s
Antivirus
Bit Defender 2013
Browser
Chrome
To start with, download and run a scan with malwarebytes antimalware, let it clean whatever it wants.

Malwarebytes

Then run sfc scan 3-4 times.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If sfc says it cant repair certain files, run a repair install.

http://www.sevenforums.com/tutorials/3413-repair-install.html

It does appear the unsafe program has nuked vital reg entries, it may also have embedded malware. Dont use this computer for sensitive work right now, If after all these steps, things still look wierd, clean install windows after wiping the hard drive.
 

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
I think the not "safe" software compromised your computer, wipe and reinstall and when its already clean, change passwords for everything.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Professional / Windows 7...Intel i5-357016GB DDR3AMD Radeon HD 7850 2GB
Computer type
PC/Desktop
OS
Microsoft Windows 10 Professional / Windows 7 Professional
CPU
Intel i5-3570
Motherboard
Lenovo Mahobay
Memory
16GB DDR3
Graphics Card(s)
AMD Radeon HD 7850 2GB
Sound Card
(1) Realtek HD Audio (2) AMD HD Audio
Monitor(s) Displays
LG LS192WS
Screen Resolution
1440 x 900 @ 32bit color
Hard Drives
(1) SUV300S37A/120G (2) ST3500413AS SATA Disk Device AHCI mode enabled.
PSU
Corsair HX620
Case
Thermaltake V4 Black Edition
Cooling
Cooler Master Hyper 212 + Artic Silver 5 on CPU/GPU
Keyboard
Dell SK-8115
Mouse
Razer Copperhead with MAPED mat (awesome!)
Internet Speed
100 Mbps up/down
Browser
Chrome
Back
Top