Keyboard Non-wake anomaly

Not Myself

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Without going into the lengthy details, suffice it to say that this morning, after doing a test for SuperAntiSpyware, I found that I could not wake the computer using the keyboard. I normally use the mouse, but as I had removed the wireless mouse dongle in testing, I could not use it, so tried the keyboard, to no avail.

A quick press on the computer's power switch woke it up, and replacing the dongle re-energized the mouse. I then went into Device Manager, which lists two HID Keyboard Devices, although I have only one keyboard. One on-line article says that this is not unusual for Windows to list more than one. In Device Manager, I determined that both entries show that they are set to allow them to wake the machine. powercfg -devicequery wake_armed also indicates that both are properly set.

Why, other than that my computer is just trying to be unfair, can I not wake the computer with a keyboard that supposedly is set to allow it to do that?

(I forgot to mention that the keyboard is USB, not wireless.)
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (Gateway computer)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Gateway IPISB-VR
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
ViewSonic 2250 Series
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EADX-22TDHB0 (2) Generic Mini SD Reader USB Device (3) Generic USB CF Reader USB Device (4) Generic USB MS Reader USB Device (5) Generic USB SD Reader USB Device (6) Generic USB xD/SM Reader USB Device (7) Seagate FreeAgent Go
Keyboard
Gateway
Mouse
Logitech
Internet Speed
20 Mbps (Theoretical.)
Antivirus
Avast
Browser
Firefox
Check in your BIOS and see if there is a wake setting involving the keyboard. Some BIOSes have a "Wake on Keyboard" parameter, or you can select a key to wake the PC up, such as the space bar.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Not only will my keyboard not wake the computer, now it won't save a message that, at least in theory, I posted in this thread yesterday. It was likely operator error, and my excuse is that i was quite tired, having been working all day on a yearly task, washing and waxing the floors of our house; the floors are scored concrete, to absorb the heat of the sun in a passive-solar domicile.

Anyway, what i thought I had posted was that I think it unlikely that I had never used the keyboard to wake the computer, which is over three years old, but despite that reservation, I shall check the bios and post my findings (or perhaps just try to post them...) when I have a chance to do the checking.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (Gateway computer)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Gateway IPISB-VR
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
ViewSonic 2250 Series
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EADX-22TDHB0 (2) Generic Mini SD Reader USB Device (3) Generic USB CF Reader USB Device (4) Generic USB MS Reader USB Device (5) Generic USB SD Reader USB Device (6) Generic USB xD/SM Reader USB Device (7) Seagate FreeAgent Go
Keyboard
Gateway
Mouse
Logitech
Internet Speed
20 Mbps (Theoretical.)
Antivirus
Avast
Browser
Firefox
I checked the bios, where USB keyboard and mouse enabling are in a single setting, which is set to `enabled.' Given that a USB mouse wakes the computer, and that the keyboard is, within Windows, enabled to wake the computer, something else must be blocking the keyboard from waking the machine.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (Gateway computer)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Gateway IPISB-VR
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
ViewSonic 2250 Series
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EADX-22TDHB0 (2) Generic Mini SD Reader USB Device (3) Generic USB CF Reader USB Device (4) Generic USB MS Reader USB Device (5) Generic USB SD Reader USB Device (6) Generic USB xD/SM Reader USB Device (7) Seagate FreeAgent Go
Keyboard
Gateway
Mouse
Logitech
Internet Speed
20 Mbps (Theoretical.)
Antivirus
Avast
Browser
Firefox
Very odd. I checked mine to see as I always wake via the mouse, and my computer wakes by the space bar only. No other keys wake it up.

Strange behaviour.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Very odd. I checked mine to see as I always wake via the mouse, and my computer wakes by the space bar only. No other keys wake it up.

Strange behaviour.

I agree, and wish I knew what the Medieval Chant is to fix this (academically, I am a medievalist.) I have tried every key on my keyboard, and none of them wake the computer, alas. I wish I knew if I had ever used the keyboard to wake the machine; if I knew that it had worked, at least I would know that something had happened since then--but ever if I knew, I have no idea how I could track down and fix the culprit.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (Gateway computer)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Gateway IPISB-VR
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
ViewSonic 2250 Series
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EADX-22TDHB0 (2) Generic Mini SD Reader USB Device (3) Generic USB CF Reader USB Device (4) Generic USB MS Reader USB Device (5) Generic USB SD Reader USB Device (6) Generic USB xD/SM Reader USB Device (7) Seagate FreeAgent Go
Keyboard
Gateway
Mouse
Logitech
Internet Speed
20 Mbps (Theoretical.)
Antivirus
Avast
Browser
Firefox
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