Laptop crashes on shutdown

Chris123456

New member
Local time
12:52 AM
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1
Hi all,
I've got a laptop with win 7, 64 bit installed but I can't install any software, updates, etc. What is happening is:
1. I install an update, software, etc and it seems to go ok.
2. I then restart the laptop where I get the windows closing down symbol (wheel spinning) for a second or two and then the laptop instantly switches off.
3. When I restart the laptop its says windows did not shutdown properly and then you get to select the usual options.

If I don't install anything the laptop seems to shut down/start up correctly and I don't get the message in 3.
I've looked through the Event Logs (default settings) and can't see any reason in them
I've managed to run a registry cleaner and it says all is good.
Any ideas please as I'm at a loss what to do next
Many thanks
Chris
 

My Computers My Computers

System One System Two

  • Computer type
    Laptop
    Computer Manufacturer/Model Number
    Novatech
    OS
    Win 7 64bit
  • Computer type
    PC/Desktop
Check your drive
Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and if you want to schedule to next start = yes
Restart
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

For hardware issues, download, extract and run crystaldiskinfo . It's a portable, don't need to install.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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