Location not available: Desktop

Tomdabomb9

New member
Local time
2:57 AM
Messages
22
I restarted my computer today, and when it turned back on it came with an error message saying

C:\windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to to make sure the disk is properly inserted.

All of my desktop and taskbar icons were gone, and my desktop seemed to revert back to Window 98. When I restarted my computer again half of my icons were back, but the desktop still looked like it was from 1998. When I went into the control panel to change the theme, it changed back to my windows 7 theme, but every time I restart the computer it reverts back to windows 98. Has anyone else had this problem/ is there a known fix for it?
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD

My Computer

Computer Manufacturer/Model Number
ATX Custom Build 2012
OS
Windows 7 Enterprise x64 SP1
CPU
Intel Core i3-2100 @ 3.10GHz
Motherboard
Intel DH67CL desktop ATX
Memory
10 GB DDR3
Graphics Card(s)
Asus EAH5450 series (Radeon)
Monitor(s) Displays
Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
Screen Resolution
226BW: 1680 x 1050 & P2450H: 1920 x 1080
Hard Drives
Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
PSU
Cooler Master Extreme Power Plus 500W
Case
Thermaltake V3 Black Edition
Cooling
stock cooling with added intake fan
Keyboard
HP Wireless Elite Keyboard Wireless Keyboard
Mouse
Microsoft Touch
Internet Speed
Comcast Cable business class <=18Mb {averages 12Mb}
Other Info
Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
************
Thanks for the response. If I do this will I lose my documents and stuff?
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
Not with a repair install. All your documents, drivers, and programs should be perfectly fine. Worst case scenario, you may have to reinstall a couple of them.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
It says I need a windows 7 installation CD. I don't think my computer came with oneI
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
I've been looking around and found a couple things you can try.

Try this. Go to C:\Users\(You) and right click on the Desktop folder and
choose Properties. On the Location tab, click on Restore Default. Then go
to C:\Users\Public and do the same for the (hidden) Public Desktop folder.

Another option seems to be creating a new account.
http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html
http://www.sevenforums.com/tutorials/2974-user-accounts.html
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
I tried to go to the desktop folders and select "restore default", and that didn't work. What is happening now is when I restart my computer it reverts back to windows classic and I get a message saying "User Profile Service failed to start". When I log off and log back onto my account twice, windows reverts back to normal. I am no longer getting the message that the desktop location is not available.

When I check the event viewer I get these error and warnings...

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 8/20/2010 2:45:24 PM
Event ID: 1542
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Tom-VAIO
Description:
Windows cannot load classes registry file.
DETAIL - The process cannot access the file because it is being used by another process.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1542</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-08-20T18:45:24.777364300Z" />
<EventRecordID>19498</EventRecordID>
<Correlation />
<Execution ProcessID="988" ThreadID="736" />
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Error">The process cannot access the file because it is being used by another process.
</Data>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 8/20/2010 2:45:24 PM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Tom-VAIO
Description:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used by another process.
for C:\Users\Tom\AppData\Local\Microsoft\Windows\\UsrClass.dat
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1508</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-08-20T18:45:24.777364300Z" />
<EventRecordID>19497</EventRecordID>
<Correlation />
<Execution ProcessID="988" ThreadID="736" />
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_REGLOADKEYFAILED">
<Data Name="Error">The process cannot access the file because it is being used by another process.
</Data>
<Data Name="File">C:\Users\Tom\AppData\Local\Microsoft\Windows\\UsrClass.dat</Data>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-Winlogon
Date: 8/20/2010 2:45:17 PM
Event ID: 6003
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
The winlogon notification subscriber <Profiles> was unavailable to handle a critical notification event.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Wlclntfy" />
<EventID Qualifiers="32768">6003</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-20T18:45:17.000000000Z" />
<EventRecordID>19493</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>Profiles</Data>
<Binary>D9060000</Binary>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-Winlogon
Date: 8/20/2010 2:44:54 PM
Event ID: 6000
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
The winlogon notification subscriber <Profiles> was unavailable to handle a notification event.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Wlclntfy" />
<EventID Qualifiers="32768">6000</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-20T18:44:54.000000000Z" />
<EventRecordID>19491</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>Profiles</Data>
<Binary>D9060000</Binary>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 8/20/2010 2:41:20 PM
Event ID: 4107
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tom-VAIO
Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="0">4107</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-08-20T18:41:20.639661300Z" />
<EventRecordID>19468</EventRecordID>
<Correlation />
<Execution ProcessID="996" ThreadID="2196" />
<Channel>Application</Channel>
<Computer>Tom-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
<Data>A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
</Data>
</EventData>
</Event>
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
Did you try using the built in admin account and/or creating a new account?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
What do I do after creating a new account?
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
See if you have the same problem on the new account.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
Same thing happens with other accounts. After logging off and logging back on it goes back to normal, but every time I restart it reverts back to classic windows theme and says the desktop is not accessible.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
Have you made your system recovery discs yet??
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Do you have a recovery partition?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
My system time is set correctly. As to the recovery disks question, my computer came with no disks at all. I'm not sure how to make a recovery disk, I don't know where to get the Window 7 ISO from. I see that you can download it from here Download Windows 7 ISO – Official Direct Download Links - download windows 7, download windows7, win 7, Windows 7, windows 7 amazon, windows 7 digital river, windows 7 direct download, windows 7 download links, windows 7 ISO, windows 7 iso image, w but I'm not sure if it's safe.

I was thinking that, since my computer didn't come with disks, maybe I'm supposed to get it from Best Buy, where I bought the computer, or Sony? My computer is a Sony Vaio VPCCW17FX.

As to the recovery partition, I'm not sure what you mean.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
I talked to Sony, and they said that instead of a Windows Installation DVD coming with the computer, the files needed to do a recovery are already installed on the computer. Going into "Vaio Care" and clicking the "Recovery and Restore" button, I get a number of options; "Restore Windows," "Install Applications and Drivers," "Create a Recovery Disk," and "Recover Computer."

Using the "Create a Recovery Disk" option, I did just that; created a recovery disk. Is this the disk that I need to do the repair install? I believe that is what you meant by recovery partition right?
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
Im not familiar with Vaio's options, but it sounds like it may work.. Run it and see... I would make discs for the other options as well.. you never know.. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
So I made the discs and tried to do the repair install. It didn't work! The "Vaio Care" program, where I'm supposed to run all of these things through no longer opens now. When I try to open it or put a disk in I immediately get a message saying "Vaio Care has stopped working"

After trying the restore disks, I was going to try the "Install Applications and Drivers" option, but now I can't even open Vaio Care. Don't know what to do anymore!
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCCW17FX
OS
Windows 7 Home Premium
Memory
4.00 GB
Graphics Card(s)
NVIDIA GEFORCE with CUDA
Sound Card
Intel HD Audio
Monitor(s) Displays
14 inch LCD
At this point, I would try restarting your computer and repeatedly pressing the f8 key, then doing a full system recovery from the restore partition.
 
Restoring from the recovery partition sounds like a god plan. I just don't know what all gets effected by it. I would back up all important files to a external HDD or to a DVD.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
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