My windows 7 wont let me update my norton

[XxTucker3609xX]

If you are using a wireless connection, try a wired connection

Did that.

 

[mitchell64]

Tucker can you clarify;

You have a good Internet connection (looking at the browser benchmark you posted i would say you have)?

Everything is working OK you just cant update your Security Software (namely Norton & Malwarebytes)?

Do you have some other software installed that is not security based that you can see if it will check for updates successfully?

 

[theog]

Yeah the thing is my Norton is not the full version and I have the installation of avg but when install it needs to connect to the internet and that's the problem I'm having.

Try uninstalling all your AV's, reboot & install the AV you would like.

 

[XxTucker3609xX]

Here's another

 

[XxTucker3609xX]

Here is another program.

 

[XxTucker3609xX]

I've used rkill and im scanning as we speak. I will post a picture of the results.

 

[theog]

I believe the problem is the half install of AVG.

 

[XxTucker3609xX]

Here is the results of the scan.

 

[mitchell64]

Yeah the thing is my Norton is not the full version and I have the installation of avg but when install it needs to connect to the internet and that's the problem I'm having.

Try uninstalling all your AV's, reboot & install the AV you would like.

My apologies i think i have been paddling up the wrong creek here.

Follow THEOG advice here you need to run with only one AV & best as he says uninstall both & choose only one.

Thank you THEOG

 

[XxTucker3609xX]

I believe the problem is the half install of AVG.

This has been happening before i thought of downloading AVG.

 

[XxTucker3609xX]

I removed Norton and i tried installing AVG and I'm still having the same problem.

 

[theog]

I believe the problem is the half install of AVG.

This has been happening before i thought of downloading AVG.

Which Norton 360 are using?

 

[metalmania31]

Can you update anything?

 

[XxTucker3609xX]

3.o Primer edition.

 

[metalmania31]

Have you tried updating in safe mode with networking?

 

[XxTucker3609xX]

Can you update anything?

No. =(

 

[XxTucker3609xX]

Have you tried updating in safe mode with networking?

How do i do that again because i tried and it didn't work.( It's when the computer turning on and pressing F5 right?)

 

[metalmania31]

Reboot and hit F8 or you can in the Run command type "msconfig" and click on the boot tab and click safe boot and click network. Click OK and reboot. While you're in safe mode you should scan with malwarebytes as well after you update it.

 

[theog]

3.o Primer edition.

Norton 360 v3 is for Win XP & Vista.

Norton 360 v4 is for Win XP, Vista & Win 7.

 

[XxTucker3609xX]

Reboot and hit F8 or you can in the Run command type "msconfig" and click on the boot tab and click safe boot and click network. Click OK and reboot. While you're in safe mode you should scan with malwarebytes as well after you update it.

Nothing worked.