PC randomly crashes when gaming?

[MrUser01]

@F5ing,

You will get your results in about 4 hours
I just hope we can get to the bottom of this!

-J
<3

 

[tlarseth]

With the auto restart turned off, now any error will stay on screen so you can get a better idea of what is going on.

 

[MrUser01]

@tlarseth,

Nope it did not work

So I was playing killing floor and then BOOM it crashed... Then restarted its self? No BSOD and no errors what so ever! And I have it unticked.

*I have added a SF_Diagnostic_Tool report*

 

[tlarseth]

This may help.

 

[MrUser01]

@tlarseth,

Thanks for getting back to me fast
But sadly that dose not help.. All the steps there I have done before

1, The automatic restart is unticked
2, I used prima on my CPU for two hours and it was hitting at 60-61 oC and never restarted?
3, My graphics card is up-to-date
4, This is a clean boot.

-J
<3

 

[tlarseth]

@tlarseth,

Thanks for getting back to me fast
But sadly that dose not help.. All the steps there I have done before

1, The automatic restart is unticked
2, I used prima on my CPU for two hours and it was hitting at 60-61 oC and never restarted?
3, My graphics card is up-to-date
4, This is a clean boot.

-J
<3

Have you tried doing a minimal boot, uncheck non-microsoft services, and unchecking all startup items within msconfig?

Also, if this recently happened after a GPU update, have you tried rolling back to an older update?

 

[MrUser01]

@F5ing,
Here are your CrystalDiskInfo results..
Sadly no screenshots as do my pc crashed

@tlarseth,
I have just done that now. I will let you know if It crashes or not with non-microsoft services.
Also not as a I know of I have never updated my GPU I did not know you could oO

 

[tlarseth]

@F5ing,
Here are your CrystalDiskInfo results..
Sadly no screenshots as do my pc crashed

@tlarseth,
I have just done that now. I will let you know if It crashes or not with non-microsoft services.
Also not as a I know of I have never updated my GPU I did not know you could oO

Head to Nvidia.com and update your driver, also is your Graphics Card Fan kicking on, and what wattage is your Power Supply?

This will be my last post for a bit, have to sleep before work tonight. Crappy 12 hour shifts 7 days a week, I can't wait until they hire an extra person for my position so I can go back to 5 days a week.

 

[MrUser01]

@tlarseth,

Like I said my graphics card is up-to-date
"Product Current
Installed Driver Latest Driver
Update
GeForce GT 240 306.97 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time."
Yes the fan is "kicking" spinning..

I have a Corsair 430W...


"Sleep is for the weak , You should come play killing floor with me! (If my pc dose not crash)"

-J

 

[essenbe]

If you want to try it, here is a zip of a disk image file for Samsung hard drive diagnostics, ESTool.

View attachment 240395

 

[MrUser01]

@essenbe,
And you find it just like that. Damm your good!
But really thanks essenbe! am burning it right now, Will post back my results

 

[Slartybart]

Keep an eye on your system - report any new occurances after the re-install. I think people are still diagnozing the crash on old install.

Any crash in the past 4 hours?

Please also use the Easy Specs link in my sig to update your system information on SF - thanks

@gregrocker,
And I am done! It took me 6 hours to do a "Clean all via cmd" But its done
So far I have only installed
*Internet drives / Sounds drives
*Windows updates
*Microsoft Security Essentials
*Skype
*Windows Live Mail
*Google Chrome
*Steam
*Java
Not in that order.

 

[MrUser01]

@essenbe,
And am back!
And it never worked :"(

Burned using "Windows Disc Image Burner"

@Slartybart,
I sure will ! I will also update it now
And yes there has been a crash I have posted it.. I think one page back
*Edit there fix'd it I used the program you told me.

-J

 

[Slartybart]

Gigabyte GA-MA770-UD3
rev. 2.1 | 2.0 | 1.0

Series 7 chipset - double check, but I think this is for your machine
AMD Chipset Drivers
v12.10 - rls: 10/22/2012
Description: This package is for motherboards with 700 series or newer AMD chipsets, and includes:
AMD Chipset Drivers
AMD AHCI Driver
AMD USB 3.0 Driver

Nope I was wrong. I'll try again now that MrUser01 has updated the system spec.

Wrong again, i was correct the first time. Sheesh! I thought I saw an Asus machine in the specs, but looking again, I see the mobo I originally reported. Maybe I looked at the wrong member's specs when I thought I was wrong. My apologies for any confusion.

Bill

 

[essenbe]

I've only used it once. As I understand it, the program is very picky about the brand of CD/DVD drive and sometimes will not run if the drive is in AHCI mode. I used it and had no problems, but many others have. And, BTW, I am not that good, I'm just a pack rat. I keep most everything.

 

[Slartybart]

Thanks, it would also be helpful to cite full references instead of "the program" or "one page back"

You can find the post you want to reference and right click on the number, then select "copy shortcut" and either make it a link or just paste the URL - you don't have to quote the reference (that does help too, but it fills up the page quicker).

You're really doing well, thanks for all your effort.

@Slartybart,
I sure will ! I will also update it now
And yes there has been a crash I have posted it.. I think one page back
*Edit there fix'd it I used the program you told me.

-J

 

[MrUser01]

@Slartybart,
Thanks for looking , Sorry if I wasted your time then <3 Am glad the new info helps out more
I did get disk with my motherbored *Thought I don't know how old the stuff on there is, but they work*

@essenbe,
So should I go and turn off AHCI mode? Or would you say there is not much point.

@Slartybart,
I will get onto that now

And no no thank you! And everyone here on sevenforums.com much love to you all! <3
I would do anything to get this pc from stop crashing even if that means buying / replacing parts

-J
<3

 

[gregrocker]

It's possible the SMART reading given by SeaTools is false positive since it isn't specifically intended for your HD model.

@gregrocker,
It took me 6 hours to do a "Clean all via cmd" But its done
So far I have only installed
*Internet drives / Sounds drives
*Windows updates
*Microsoft Security Essentials
*Skype
*Windows Live Mail
*Google Chrome
*Steam
*Java
Not in that order.

Why did you spend 6 hours when I specified in the link title to run Diskpart Clean Command which takes 5 seconds?

Was sound driver installed before all Windows Updates were done?

Google Chrome is pernicious spyware. Just be aware you deliberately installed the most prying spyware to be found on your PC. If you type in an email that you are going out to eat, suddenly all of the ads on the next web page may be restaurants in your area. If you said you want steak, the ads will feature steaks. You will be stalked. Opt Out of Network Advertising

Any other steps in Clean Reinstall tutorial ignored?

 

[MrUser01]

@gregrocker,
Yes that is what I done! I used "Disk - Clean and Clean All with Diskpart Command" But my HD was so locked so I had to put the disk in, and do it like that. I did a "Clean all"

Yes, I use the disk which come with my motherboard and installed "Internet drivers and sound"

I have used google chrome for years and have never seen this.. But then I do have adblock plus on.

Just the ones which was not needed etc...

 

[gregrocker]

So you did not read over Clean Reinstall - Factory OEM Windows 7 to understand how to get a perfect reinstall, so that software could be eliminated as the cause of your problems?

Because it is quite specific that no drivers should be imported until after all Important and Optional Windows Updates are completed, then only the ones still missing in Device Manager should be imported from the Support Downloads webpage for your PC or device model.

A driver's disk is out of date almost as soon as it is created.

This is not XP. WIn7 decides what drivers it wants.

If you don't want to do it over following the tutorial, enable Automatically get recommended drivers and updates for your hardware and run Windows Updates to check for optional and Important.