Recent Windows Update Trouble - Home Premium

[Hujoppi]

Hi!

I installed a windows update around the 20th, and it has been causing problems ever since. I've had to run every program as administrator ever since, and even that doesn't fix all of it.

It seems to be causing some sort of connectivity issues for the launcher of League of Legends and EVE. Skype won't start normally either, and I have to go through a compatibility fix before it runs. And I have to do it every time.

I also can't revert my Windows to the day before the update, because by default settings, I can only restore it to within something ridiculous like 2 days.

Any help would be appreciated.

Thanks.

 

[seavixen32]

Welcome to Windows Seven Forums.

Check this link for help from Microsoft Support.

Support for Microsoft Update technical problems - troubleshooting

 

[Hujoppi]

I tried to find anything resembling my problem from there and I tried the FixIt program, but no solution was found.

 

[seavixen32]

If you are certain that the update was downloaded on around a certain date, you could try uninstalling every update that has been installed since then.

If that cures the problem, install each update again, but on their own this time with a reboot between each one.

You might also want to run a full virus scan, for which the free edition of Malwarebytes is ideal.

http://www.malwarebytes.org/products/malwarebytes_free

 

[Hujoppi]

I was wondering, is there a possibility of having a preset that you always run programs as admin?

 

[Corazon]

There is, if the program has a shortcut. If you rightclick the shortcut, select Properties and then click the Advanced button, you'll see a setting "Run as Administrator" which you can enable permanently.

However it's more important to solve the underlying issue, and seavixen32's suggestions are definitely the way to go.

 

[Hujoppi]

Message is void, see below.

 

[Hujoppi]

I found the where I can remove the updates, but its not listing all the updates. It is missing the specific ones that are between the time frame that my computer started acting up.

When I checked their properties, they say: Once you have installed this item, it cannot be removed.

The updates are "Definition Updates for Windows Defender" All with the same code.

The code is KB915597, and alot of people seem to be having trouble with it and with removing it.

And my comp has no viruses.

 

[rubyrubyroo]

Heres a more detailed link to your earlier question, although I don't think it will help with this issue: Elevated Program Shortcut - Create for Standard User

And just curious, how do you know your computer has no viruses so i can feel better about the method you used (if you can just tell, then cool! do mine!)

Mike

 

[Hujoppi]

I did both the MalwareBytes scan and the scan in Avast.

 

[rubyrubyroo]

okay that should suffice. So it shows up on the installed updates listing as successful, or it is not listed, because if it did install it looks like that can't be uninstalled by normal means, it does not include install log because it is meant to stay put! Why, ask MS I cant figure that one out yet, but you might have to try a system restore. did you double check the uninstall menu in control panel (programs/features) to make sure it cannot be uninstalled there possibly?


Mike

[EDIT] and also if it does come down to a system restore, your going to have to prepare some mechanism so it does not reinstall as soon as it is "removed"

 

[Hujoppi]

When I go through Window Update to show Update history, the KB 915597 is there, shown as successful.

Through the Control Panel and Remove Installed Program > Show Installed Updates there is know trace of it.

System Restore seems impossible due to the default settings of Windows 7, restore points within only 2 days of current time.

 

[rubyrubyroo]

are you sure just 2 days, did you click the "show more" or "show all" in the window where the 2-days of listings are shown.

 

[rubyrubyroo]

Funny story, as I'm reading through all kinds of terrible stories and conflicts with H/W & S/W I think to myself, wonder why i don't have any problems. must just be them...so i check my installed list.... it was just installed and is waiting for me to reboot so it can initialize. now I'm concerned a bit about restarting! So just hang tight and I'll poke around for someone with a first-hand knowledge of this update. Which might be me soon!.

I will return.

Mike

 

[Hujoppi]

So, while Mike is away, anyone else have any solutions?

 

[rubyrubyroo]

I got some leads, I guess I'll call them for now. but I'd personally like to try to understand one thing first. What is it that leads you to believe that the update you mentioned is the cause of the problems that are occurring. Is there anything more solid than it was about the same day. I'm not implying that you are correct or not. Just not experiencing the "leap", 1000's of other windows process and services acted in various ways on your system that day. I'm just asking why you believe it to be this update.

Thanks,
Mike


[Edit] I also wanted to try to point out something that many newer members don't realize. If you are waiting for a responce, or want to see who is currently in the room at a paticular point in time, or even check to see if you have received any PM's (personal messages) in all cases you will have to click the restore button or menu item in your browser or usually pressing F5 will accomplish this. you can press it every minute or two if you anticipating somone, or space it out as you see appropriate, but if you don't the room will not change, you will not know that say 10 people enter and ask you 10 question, because your looking at an old "stale" view, fo learn to freshen it up by using "refresh"! Hope that'll help ya.

 

[Hujoppi]

Reason A: I had not installed anything else that was new to my computer in the timeframe where the problems started.

Reason B: The way it affects almost every single game/program which uses a connection to the internet lead me to believe it was this Windows Defender thingamajig.

Reason C: Running stuff as Admin repairs it in most cases.

If you have any suggestions to another thing that might cause the problem, I'd love to hear it. I just want to get this fixed.

 

[rubyrubyroo]

First have you tried simply disabling defender (not just turning closing the window, but stopping and disabling the defender service, and then rebooting)? It is quite honestly not very useful software. and if you have avira active, you really should not allow defender to be run as it is often setup to do when you boot your computer, although unnoticably in many cases.

I can explain how to do it if you would like to try this, unless it has already been done...let me know...

Mike
Mike

 

[seavixen32]

I'd be inclined to agree with the above.

Have you considered ditching Avira Active and using Microsoft Security Essentials instead? When you install it, Windows Defender is automatically disabled.

Many of us use MSE (which is free) and Malwarebytes (free or purchased) to keep our systems healthy.

Microsoft Security Essentials - Free Antivirus for Windows

http://www.malwarebytes.org/products/malwarebytes_free

 

[rubyrubyroo]

MSE is great I agree, but aviras suite is hardly a step down from MSE! Some would argue it is preferable in many ways. Additionally the problem may potentially persist (since the same antispyware engine that defender uses is present in MSE, and may affect whatever is causing the issue the same way) Do you know what KB915597 update it was that started this - it is usually listed after the KB#, for instance KB915597 (Definition: 1.115.2571.0) It is a routinely updated item (weekly i think) so it has ~a 1 out of 7 chance of showing up at the same day that your problem started. and its always "KB915597" just with the altered definition#

Mike