Restarting at login

MFM

New member
Local time
12:05 PM
Messages
3
Well, basically, my system restarts several seconds after reaching the login screen, after a few minutes of "Please wait..." on my screen. Even if I do manage to login, it logs off my user account and goes into "Please wait..." then restarts after a few minutes.

This started when my VIPRE Antivirus software caught a virus named 'svchosts.exe', apparently a Trojan Backdoor. When I pressed ok to confirm it, my user account logged off and went into the above mentioned situation.

I have doubts it is a hardware error since I can use the computer in safe mode with no problems. I also checked the memory and hard disks, and there seem to be no errors.

I checked the Event Viewer in safe mode and there seems to be nothing unusual. Only Spybot S&D seems to work in safe mode out of my current antivirus/antispyware programs, so I scanned my system with it and it found nothing.

I turned off automatic restarts at crash and tried again. There were two instances of BSOD, one with a Stop 7E error without pointing to any file and a Stop BE error pointing to Ntfs.sys. After that it went back to "Please wait..." and never BSOD'd again. The memory dump files were, mysteriously, empty.

I tried various solutions in case Ntfs.sys is indeed the cause but all of them indicated that there was nothing wrong with the system file or my hard drive or anything related to it.

Startup Repair using the Windows 7 disc turns up nothing as well. I can't even reinstall Windows 7 without formatting since I can't use the upgrade option in Safe Mode.

I really don't want to format and reinstall everything, so I'm saving that as a last resort.

If it helps, I upgraded to Windows 7 Ultimate 5 days ago from XP, borrowed a friend's copy of Vista without activating it then jumping to 7. I wanted to keep all my previous installed programs, files and settings.

Here are also my basic system specs if it helps:
ASRock ALiveNF7G-FullHD Motherboard
AMD Athlon 64 X2 4600+ Processor
2GB RAM
ATI Radeon HD 4670 512MB Video Card
Windows 7 Ultimate Build 7600

I am at my college computer lab right now, will check back later for replies.
 

My Computer

OS
Windows 7 Ultimate Build 7600 x86
CPU
AMD Athlon 64 X2 4600+
Motherboard
ASRock ALiveNF7G-FullHD
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 4670
Sound Card
ATI RV710/730
Monitor(s) Displays
AOC 17" LCD Widescreen
Hard Drives
250GB & 500GB
PSU
500W
Case
MorrLogic Azzura 2000

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
I can't do a system restore; I don't have a previous restore point.

EDIT: I attached two rar'd minidumps, hope that helps.
 
Last edited:

My Computer

OS
Windows 7 Ultimate Build 7600 x86
CPU
AMD Athlon 64 X2 4600+
Motherboard
ASRock ALiveNF7G-FullHD
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 4670
Sound Card
ATI RV710/730
Monitor(s) Displays
AOC 17" LCD Widescreen
Hard Drives
250GB & 500GB
PSU
500W
Case
MorrLogic Azzura 2000
Just posting that I've also uninstalled ATI Catalyst just in case that may be the cause, no go. I'll attempt to update the chipset later once I get home. Can someone look over those minidumps for me? Thanks.
 

My Computer

OS
Windows 7 Ultimate Build 7600 x86
CPU
AMD Athlon 64 X2 4600+
Motherboard
ASRock ALiveNF7G-FullHD
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 4670
Sound Card
ATI RV710/730
Monitor(s) Displays
AOC 17" LCD Widescreen
Hard Drives
250GB & 500GB
PSU
500W
Case
MorrLogic Azzura 2000
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