Stuck on WINS BOOT MSNAGER

umairarif

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Hi
I have hp dv7,
Wins 7(only)
Samsung 840 SSD
Recently had problems like ctrl, back space and delete keys not working at all, cd drive not working and device not working error in device manager section under dvdcd section. Now suddenly this message started coming up on booting. Boot manager screen saying choose OS but i only have win7, esc to cancel, enter to choose but none of the keys are working. I think a fresh win7 install is the option but how can i get in to boot setup and boot from win7 usb? F8 don't work either on startup.
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
Any ideas?
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
HP are notorious for keyboard problems.

You could try taking out the battery, press power button for 20 seconds, then replace battery.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
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    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Have you booted into HP Diagnostics via the ESC key at boot to test the hardware?

You can also remove the WIndows Boot Manager following Dual Boot - Delete a OS - Windows 7 Help Forums starting with Step 3.

Many HP's have a Minimal Recovery option when running HP System Recovery which is nearly as good as doing the superior Clean Reinstall Windows 7.

If not everything is included in the Reinstall tutorial in blue link. Read the Special Note for HP Owners at the end.
 
Hello again, as i mentioned few keys are not working and esc key is one of them. Now i would like to do a clean install but cant get in to bootsetup because esc key is not working, is there any other way to enter boot setup?
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
Have you tried to use another keyboard? Attach it to a usb2 port
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes and esc dont work
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
Hi
I have hp dv7,
Wins 7(only)
Samsung 840 SSD
Recently had problems like ctrl, back space and delete keys not working at all, cd drive not working and device not working error in device manager section under dvdcd section. Now suddenly this message started coming up on booting. Boot manager screen saying choose OS but i only have win7, esc to cancel, enter to choose but none of the keys are working. I think a fresh win7 install is the option but how can i get in to boot setup and boot from win7 usb? F8 don't work either on startup.
Is that the win7 bootmanager bootmenu? Windows 7 is the only option on the menu?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes and esc dont work
esc/enter and a few more keys don't work on many external usb keyboards?
So it's NOT a faulty keyboard problem?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
The system is booting fine now and working fine but few keys not working so i thought just reinstall win7 but i cant access boot menu because esc key not working
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
Is ESC also not working in dailog boxes? Normally the dialog will close then (as if you clicked CANCEL)?
You did try other external usb keyboards?

It's not a win7 problem! The ESC button and F8 don't work on the bootmenu as you told me. The bootmenu is processed BEFORE win7 loads.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I have hp laptop and to enter setup need to press esc on startup, esc key is not working any where. Would disabling fast boot help?
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
Does esc work in normal win7 mode?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
No sir
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
You did try other external usb keyboards???????????
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I did and esc key dont work on them too
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
Boot from a win7 install dvd, or win7 system repair disc. Same problem?
Or from a linux live CD... same problem?

you can try to disable fast boot, but I don't see any relation to this problem.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I am sorry but you are not getting my point, i want to reinstall win7 from usb but i am not able to get in to bios to change boot sequence and install it. So is there any other way to enter bios than esc key??
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
It won't solve the problem! And I don't know any other way to enter the BIOS.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Well thanks and i have done it by press and hold f10 key on startup and now doing a fresh install
Cheers
 

My Computer My Computer

Computer Manufacturer/Model Number
hp dv 7t 6154ae
OS
windows 7 home premium 64 bit
CPU
intel quad core i7 2630qm 2ghz
Motherboard
hp
Memory
8 gb ddr3
Graphics Card(s)
AMD Radeon HD 6490M
Monitor(s) Displays
17'' led
Hard Drives
samsung 840 250gb ssd
toshiba 500gb 5400rpm hdd
Internet Speed
fiber optic 40mb
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