Synaptics Touchpad

[kyzersoze]

Yes, msconfig. Mine shows a different path.

 

[kyzersoze]

There is nothing in my startupreg folder

 

[mikedl]

There is nothing in my startupreg folder

Uh-oh. Is anything running at startup? You should at least have a list of some type in "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg".
Here's mine (not all are checked in msconfig but they show up there):

 

[kyzersoze]

uhh, the windows sidebar gagdets are running on startup but, they are not on the list, my anti-virus is also running on start-up. Avast

 

[mikedl]

My AV and gadgets aren't in the startupreg, either, but many other things are as I have shown, specifically, the Synaptics startup.

Sorry, kyzersoze, you've got me stumped. I've never seen it that way. Maybe it's an Acer issue?

If it were me, I'd do a repair install. However, that's not to say there isn't something else at play here. Until someone chimes in with a better idea, though, that is what I would do.

I hesitate to even mention it because, to me, it should always be a last resort. I hope I'm wrong.

 

[kyzersoze]

Woah, It was not like this before when I tried the clean boot. And After the clean boot. It went all like this. -_-

 

[mikedl]

Woah, It was not like this before when I tried the clean boot. And After the clean boot. It went all like this. -_-

I'm not understanding what you mean. Sorry.

 

[kyzersoze]

my laptop was infected with malware last 2 days, then I scanned and removed it. But before I went on and do that, richc46 adviced me to do a clean boot. And after I finished the clean boot, EzioAuditore adviced me to use malwarebytes and scan for infected files, then it found infected files and removed it. But before I scanned, and after the clean boot, synaptics won't run on start-up

 

[kyzersoze]

wait, I got to see the files in startupreg. it's just that I'm not running it as Administrator. But Synaptics still won't run :|

 

[mikedl]

wait, I got to see the files in startupreg. it's just that I'm not running it as Administrator. But Synaptics still won't run :|

What is the string in the "command" key? Is it "C:\Program Files ..." or "%Program Files% ..."?

richc46 and EzioAuditore gave you good advice, BTW. They're great members who have helped a lot of people.

 

[kyzersoze]

%Program Files%....

 

[mikedl]

%Program Files%....

Change it to "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" (without the quotes, of course). Reboot and report back.

You could just delete the entire SynTPEnh key and reinstall but let's not go there yet.

 

[kyzersoze]

apparently, it didn't much do anything :| there is nothing in the startupreg because, I ran all the startup items

 

[mikedl]

Considering you couldn't see the startupreg entries without running as admin (I automatically get a UAC popup when I run regedit), perhaps your user account is not letting anything in the startupreg key run at all with your user account. Maybe an AV setting?

Again, kyzersoze, I will have to admit if the suggestions I thus far presented have not worked, something else is at play here and I'm a bit stumped.

 

[kyzersoze]

It is always run as admin, it's just that the startupreg folder only shows startup items that is not enabled. And I think other startup items run fine, except for synaptics. And why would Avast block the Admin

 

[mikedl]

It is always run as admin, it's just that the startupreg folder only shows startup items that is not enabled. And I think other startup items run fine, except for synaptics. And why would Avast block the Admin

I wouldn't think it does. Hang on, let me check something, you brought up an interesting point, kyzersoze. BRB.

 

[mikedl]

You are right about the startupreg folder in the registry. Not that I doubted you, I certainly did not, it's just been a while since I've had to troubleshoot an issue like this.

Check this entry (I should have looked there first but I wasn't comparing apples to apples - my bad, I had tunnel vision regarding the SynTPEnh file):
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"

 

[kyzersoze]

SynTPEnh.exe is there. I am currently manually running it, and it is on right now, for me to use the scrolling feature

 

[mikedl]

How are you certain it's not running at start-up. Does it not show up in Task Manager and are your scrolling functions on the touch-pad inactive after start-up and before you run it manually?

 

[kyzersoze]

yes, yes, and yes