Trouble moving backup files from external drive to computer

DavidGiul

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I backed up using an external drive prior to resetting HP desktoop to factory settings.

When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.
Thank you
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
I backed up using an external drive prior to resetting HP desktoop to factory settings.

When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.
Thank you

If you actually backed up the files to the external drive, you should see them there. If they aren't there, you may have a made a mistake when you did the backup. Really need more details to help further. How you backed up, etc.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 Ultimate x64
CPU
QuadCore Intel Core i7 920, 2666 MHz (20 x 133)
Motherboard
Asus P6T
Memory
6134 MB (DDR3-1333 DDR3 SDRAM)
Graphics Card(s)
(2 - SLI) NVIDIA GeForce GTS 250 (1024 MB)
Sound Card
Onboard Realtek ALC888/1200 @ Intel 82801JB IC
Monitor(s) Displays
HDMII
Screen Resolution
1280 x 800
Hard Drives
Crucial M4 (64 GB SSD)
WD Caviar Blacks
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00L3B2 ATA Device (465 GB)
WD Elements USB External (250 GB)
PSU
Corsair 550
Case
iStarUSA S-10000BL Black
Thank you for the reply. Here is more detail on the backup. I used the backup through the control panel prior to the retore.After the restore I went back to the control panel. when asked "Where do you want to restore your files - I chose "In the original location". There are two backups listed that were made prior to the restore. I chose one listed as Backup set 2012-06-30.
Looking at the backup I founf 19 files. I couldn't decipher which ones contained the files I needed most.
I also tried restoring to another location C:\C. The backups are still on the external drive. What should I try next? Thanks again for your help.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
Sorry for the delay. I'm still not clear on how you did the backup. Please provide screen prints of what you used, and screen prints of your backup files.
If you used the Win 7 backup/restore there are options (system only, for example) that might not have backed up what you thought you were backing up.
There are others here more familiar with the Win 7 backup/restore process than me. If you provide the screen prints and more description of exactly what you did, I'm sure they will jump in to clear things up.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 Ultimate x64
CPU
QuadCore Intel Core i7 920, 2666 MHz (20 x 133)
Motherboard
Asus P6T
Memory
6134 MB (DDR3-1333 DDR3 SDRAM)
Graphics Card(s)
(2 - SLI) NVIDIA GeForce GTS 250 (1024 MB)
Sound Card
Onboard Realtek ALC888/1200 @ Intel 82801JB IC
Monitor(s) Displays
HDMII
Screen Resolution
1280 x 800
Hard Drives
Crucial M4 (64 GB SSD)
WD Caviar Blacks
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00L3B2 ATA Device (465 GB)
WD Elements USB External (250 GB)
PSU
Corsair 550
Case
iStarUSA S-10000BL Black
Victor, thank you for the reply. Attached are screen shots of the steps I took to create the backup. Also, the last screen is what I see when I look at what is in the backup file on the external drive. There is also one other backup that was made prior to the one in question on the drive.Capture1.PNG

Capture2.PNG

Capture3.PNG

Capture4.PNG
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
David, I'm totally unfamiliar with those screens. I only use Power Desk synch and Synchtoy to backup data.
If those screens are from the backup function of Win 7, maybe somebody who uses that will jump in here. If they don't do so soon, I recommend starting another thread here called "Win 7 backup data - Help!" or something along those lines.
You really should be able to get help here, and I expect you will. Sorry I can't help you. But don't give up.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 Ultimate x64
CPU
QuadCore Intel Core i7 920, 2666 MHz (20 x 133)
Motherboard
Asus P6T
Memory
6134 MB (DDR3-1333 DDR3 SDRAM)
Graphics Card(s)
(2 - SLI) NVIDIA GeForce GTS 250 (1024 MB)
Sound Card
Onboard Realtek ALC888/1200 @ Intel 82801JB IC
Monitor(s) Displays
HDMII
Screen Resolution
1280 x 800
Hard Drives
Crucial M4 (64 GB SSD)
WD Caviar Blacks
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00L3B2 ATA Device (465 GB)
WD Elements USB External (250 GB)
PSU
Corsair 550
Case
iStarUSA S-10000BL Black
Backup Files

Victor, thank you. I'll keep trying.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
After the restore, the screen message reads in part "some files were skipped, try a new location". Also in viewing the link to view the skipped files (there are 500-800 files) in notepad. It reads "Restore skipped restoring the file C:Program files(x86)\.... If I run the restore again, how do I choose the right location?Capture6.PNG

Capture5.PNG
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium

My Computer My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 Ultimate x64
CPU
QuadCore Intel Core i7 920, 2666 MHz (20 x 133)
Motherboard
Asus P6T
Memory
6134 MB (DDR3-1333 DDR3 SDRAM)
Graphics Card(s)
(2 - SLI) NVIDIA GeForce GTS 250 (1024 MB)
Sound Card
Onboard Realtek ALC888/1200 @ Intel 82801JB IC
Monitor(s) Displays
HDMII
Screen Resolution
1280 x 800
Hard Drives
Crucial M4 (64 GB SSD)
WD Caviar Blacks
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00J7B1 ATA Device (465 GB)
WD5001AALS-00L3B2 ATA Device (465 GB)
WD Elements USB External (250 GB)
PSU
Corsair 550
Case
iStarUSA S-10000BL Black
File and Folder restore can only be used for data files. You cannot restore programs that way they all need to be reinstalled.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
Hi kado897. To clarify, I did reinstall a number of the programs ie, Microsoft Office, iTunes, prior to the restore.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
The question is then why are you trying to restore into the Program Files (x86) folder?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
I have no idea. I tried initially to restore to"original location". When that didn't seem to work, I tried a new location that I just guessed. That didn't work, so I'm not sure where to try next?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
I phrased my question badly.

What are you trying to achieve by restoring these files?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
Simply to move the word, music and picture files I created to their respective libraries.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
OK then what you need to do is just add the folders that contain them when you browse for Folders in the restore wizard. They will be folders under your user name. It is probably better to restore them to another location so you don't get any conflicts and then move the restored files into the libraries using Explorer. This tutorial goes into a lot of detail. http://www.sevenforums.com/tutorials/648-restore-backup-user-system-files.html
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
Can you recommend a location to restore to?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
You could create a folder anywhere in your user account or even on the disk you have the backup on.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
I will give that a try. Thanks.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Slimline
OS
Windows7 64 bit Home Premium
No problem. Let us know how it goes.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
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