Trouble moving backup files from external drive to computer

[DavidGiul]

I backed up using an external drive prior to resetting HP desktoop to factory settings.

When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.
Thank you

 

[Victor S]

I backed up using an external drive prior to resetting HP desktoop to factory settings.

When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.
Thank you

If you actually backed up the files to the external drive, you should see them there. If they aren't there, you may have a made a mistake when you did the backup. Really need more details to help further. How you backed up, etc.

 

[DavidGiul]

Thank you for the reply. Here is more detail on the backup. I used the backup through the control panel prior to the retore.After the restore I went back to the control panel. when asked "Where do you want to restore your files - I chose "In the original location". There are two backups listed that were made prior to the restore. I chose one listed as Backup set 2012-06-30.
Looking at the backup I founf 19 files. I couldn't decipher which ones contained the files I needed most.
I also tried restoring to another location C:\C. The backups are still on the external drive. What should I try next? Thanks again for your help.

 

[Victor S]

Sorry for the delay. I'm still not clear on how you did the backup. Please provide screen prints of what you used, and screen prints of your backup files.
If you used the Win 7 backup/restore there are options (system only, for example) that might not have backed up what you thought you were backing up.
There are others here more familiar with the Win 7 backup/restore process than me. If you provide the screen prints and more description of exactly what you did, I'm sure they will jump in to clear things up.

 

[DavidGiul]

Victor, thank you for the reply. Attached are screen shots of the steps I took to create the backup. Also, the last screen is what I see when I look at what is in the backup file on the external drive. There is also one other backup that was made prior to the one in question on the drive.

 

[Victor S]

David, I'm totally unfamiliar with those screens. I only use Power Desk synch and Synchtoy to backup data.
If those screens are from the backup function of Win 7, maybe somebody who uses that will jump in here. If they don't do so soon, I recommend starting another thread here called "Win 7 backup data - Help!" or something along those lines.
You really should be able to get help here, and I expect you will. Sorry I can't help you. But don't give up.

 

[DavidGiul]

Backup Files

Victor, thank you. I'll keep trying.

 

[DavidGiul]

After the restore, the screen message reads in part "some files were skipped, try a new location". Also in viewing the link to view the skipped files (there are 500-800 files) in notepad. It reads "Restore skipped restoring the file Crogram files(x86)\.... If I run the restore again, how do I choose the right location?

 

[Victor S]

Here's an explanation of why the files were skipped.
Win 7 skipped folders during restore

I don't use Win 7 file backup, but about halfway down on this page you can see the screen allowing a different location for the file restore.
Windows Backup - How to Restore your Files and Folders | 7 Tutorials

 

[kado897]

File and Folder restore can only be used for data files. You cannot restore programs that way they all need to be reinstalled.

 

[DavidGiul]

Hi kado897. To clarify, I did reinstall a number of the programs ie, Microsoft Office, iTunes, prior to the restore.

 

[kado897]

The question is then why are you trying to restore into the Program Files (x86) folder?

 

[DavidGiul]

I have no idea. I tried initially to restore to"original location". When that didn't seem to work, I tried a new location that I just guessed. That didn't work, so I'm not sure where to try next?

 

[kado897]

I phrased my question badly.

What are you trying to achieve by restoring these files?

 

[DavidGiul]

Simply to move the word, music and picture files I created to their respective libraries.

 

[kado897]

OK then what you need to do is just add the folders that contain them when you browse for Folders in the restore wizard. They will be folders under your user name. It is probably better to restore them to another location so you don't get any conflicts and then move the restored files into the libraries using Explorer. This tutorial goes into a lot of detail. http://www.sevenforums.com/tutorials/648-restore-backup-user-system-files.html

 

[DavidGiul]

Can you recommend a location to restore to?

 

[kado897]

You could create a folder anywhere in your user account or even on the disk you have the backup on.

 

[DavidGiul]

I will give that a try. Thanks.

 

[kado897]

No problem. Let us know how it goes.