TVtuner disappears from MCE

foxballz

New member
Local time
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[FONT=Arial, sans-serif]I ran 32-bit Win7 RC1 on my system for a number of months with zero problems. I just recently installed a Retail copy of Win7 Pro 64-bit and things continued to work fine for a week or two until Windows Media Center just stopped recognizing my tuner card. I wiped the whole thing and reinstalled but the problem repeated. My Av[/FONT][FONT=Arial, sans-serif]erMedia tuner is on the Win7 list and has 64 bit drivers.[/FONT]

[FONT=Arial, sans-serif]When I go to LiveTV it says:[/FONT]
[FONT=Arial, sans-serif]"No tuner available to satisfy the current request"[/FONT]

[FONT=Arial, sans-serif]When I try to add a tuner in MCE it get the message:[/FONT]
[FONT=Arial, sans-serif]"TV Setup Cannot Continue[/FONT]
[FONT=Arial, sans-serif]Some MCE services have stopped working. Select Finish to exit, restart the MCE services and restart TV setup."[/FONT]

[FONT=Arial, sans-serif]Windows Media Center Scheduler Service is on.[/FONT]
[FONT=Arial, sans-serif]When I try to start Windows Media Center Receiver Service I get the error "Error 0x80070015: The device is not ready."[/FONT]

[FONT=Arial, sans-serif]The device manager shows the tuner is installed.
[/FONT]
[FONT=Arial, sans-serif]Any ideas?![/FONT]

-Aaron


[FONT=Arial, sans-serif]Win7 Professional 64-bit[/FONT]
[FONT=Arial, sans-serif]AMD Athlon X2 4850e[/FONT]
[FONT=Arial, sans-serif]Gigabyte GA-MA78GM-US2H[/FONT]
[FONT=Arial, sans-serif]2GB DDR2 1066[/FONT]
[FONT=Arial, sans-serif]AVerMedia AVerTV HD Duet Tuner[/FONT]
[FONT=Arial, sans-serif]Samsung Green 500GB[/FONT]
[FONT=Arial, sans-serif]nMEDIAPC 5000B case[/FONT]
 

My Computer My Computer

OS
Win 7
Install the drivers from the manufactuer for the tuner and see if the issue goes away...

Windows Update may be providing a faulty driver
 

My Computer My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
I did download and install the latest 64-bit specific drivers from the AVerMedia website, but still no luck.

It is weird that it would work for a week and then suddenly stop. I thought it might be the result of some other software but during that good week I left it alone so it was just recording TV.

-Aaron
 

My Computer My Computer

OS
Win 7
This is very frustrating. So I reinstalled Win7Pro this time the 32-bit and MCE's tuner function only worked for 2 days (similar to my 64-bit installs). As I mentioned before the Win7_RC1 version worked perfectly for months on this exact same hardware! I am almost out of ideas.

-Aaron
 

My Computer My Computer

OS
Win 7
You might want to check to see if the TV tuner is failing.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
I'd probably try and remove, then replace the card, just in case it was dislodged somehow... if that doesn't fix it:
Was it running ok in Vista right up until you installed W7? if so,
Have you added any additional hardware? if so,
Can you disconnect a few components (fans, DVD drives etc.) to check if it still doesn't work? if it does,
Then it could be your power supply
if it doesn't,
see if you can check it in another computer
 

My Computer My Computer

OS
XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
CPU
Core 2 Duo E8500 @ stock
Motherboard
Gigabyte EP45-UD3R
Memory
8Gb (4 X 2Gb) Corsair Dominator 1066Mhz DDR2
Graphics Card(s)
XFX ATI Radeon 4870 1Gb
Sound Card
Onboard 7.1
Monitor(s) Displays
BenQ E2200Hd, Asus VW161D, HP L1506
Screen Resolution
1920 X 1080
Hard Drives
Seagate 7200.12 500Gb
2 X Hitachi 1Tb
PSU
CoolerMaster 650 EPD
Case
Thermaltake
Cooling
2 X Noctua 120mm's, Stock Intel
Keyboard
Logitech
Mouse
Logitech
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