Unable to repair my laptop using installation/repair disc (.iso)

Junior27

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Local time
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Location
Boston,MA
PC Specs
Notebook Model = HP 2000 Notebook PC
Product Number = B5R65UA#ABA
System Board ID = 188B
Born on Date = 10/28/2012
Processor Type = AMD E1-1200 APU with Radeon(tm) HD Graphics
Processor Speed = 1400 MHz
Total Memory = 8 GB
BIOS Version = F. 34
BIOS Vendor = Insyde
Factory Installed OS = Win7 (Home Premium x64)

Hello, I was wondering if you guys could help me out with a system repair?
I've tried everything on the repair disc but none of it seems to be working for me.
It doesn't even detect my operating system when it asks me to choose a recovery tool.
The OS just says "Unknown on (Unknown) Local Disk". When I try fixing it with Startup Repair it tells me that startup repair cannot repair this computer automatically.
Code:
Startup Repair diagnosis and repair log
-------------------
Number of repair attempts: 1

Session details
-------------------
System Disk = \Device\Harddisk0
Windows directory =
AutoChk Run = 0
Number of root causes = 1

Test Performed:
-------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 47ms

Test Performed:
-------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 15ms

Test Performed:
-------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 421ms

Test Performed:
-------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 94ms

Root cause found:
-------------------
Boot sector for system disk partition is corrupt.

Repair action: Boot sector repair
Result: Failed. Error code = 0x490
Time taken = 188652ms
Now onto the System Restore option, when I select it this comes up.
Code:
To use System Restore, you must specify which Windows installation to restore.

Restart this computer, select an operating, and then select System Restore.
You see, I would do that...if only it would allow me to select my OS.

Now onto the System Image Recovery option, due to me being an idiot and never backing up my OS (yeah, I'm really dumb) this option is invalid; sort-of. I tried making an image backup on my 32-bit Windows 7 Home Premium desktop but my laptop requires a 64-bit and my USB wasn't able to hold the .ISO so that was another failed attempt.

Now onto the Windows Memory Diagnostic option, this was also a failed attempt...
Code:
Windows cannot check for memory problems

An error is preventing Windows from checking for memory problems during startup. To run the Windows Memory Diagnostic manually, boot the computer from the Windows installation disc, and then select Windows Memory Diagnostic from the Windows Boot manager menu.
...if only it knew.

I've scoured the internet for my issue and I've tried to fix the partitions with Gparted, boot flag, format, etc. I even found a similar thread on here by a user named "tranzlator" but I don't want to recover my files, I just want a fresh install. Though windows is being kinda tough and not recognizing my OS for me to do so. Someone please help, I've been on this for about 5 days and kinda gave up so I moved onto using my really, really old Windows desktop for the time being. :cry:
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitAMD Athlon(tm) 64 Processor 3500+4096MB RAMNVIDIA GeForce 6150 LE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 32bit
CPU
AMD Athlon(tm) 64 Processor 3500+
Motherboard
Dell Inc.
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 6150 LE
Hard Drives
Western Digital RPM7200 80GB
Antivirus
Malwarebytes
Browser
Firefox
As you are at Sevenforums I suppose you're talking about Win 7.
Please give us more info about your hardware (Laptop) as brand, model, amount of memory etc.
Is your windows disk from the laptop manufacture?
Do you have a backup of all your data files?
If you're trying to do a clean install, don't you have a BIOS factory recovery option (beware, it formats your HDD)?
 

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    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
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    Old and good Chicony mechanical keyboard
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    Logitech mX performance - 9 buttons (had to disable some)
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  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
As you are at Sevenforums I suppose you're talking about Win 7.
Please give us more info about your hardware (Laptop) as brand, model, amount of memory etc.
Is your windows disk from the laptop manufacture?
Do you have a backup of all your data files?
If you're trying to do a clean install, don't you have a BIOS factory recovery option (beware, it formats your HDD)?

Yes, it is a Windows 7 Home Premium x64 HP laptop.
Laptop brand is HP, model not sure but it's a couple years old, it has 8gb of memory, around 350gb hard drive.
That's all I could remember at the moment, unable to check.
Windows disk is not from the laptop manufacturer, it is a bootable USB with the disc .iso files. I'm not looking to backup all my data files, just looking to do a clean install. I believe I did have the BIOS factory recovery option but when I was doing something Linux related I disabled the system restore option (guide I followed).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitAMD Athlon(tm) 64 Processor 3500+4096MB RAMNVIDIA GeForce 6150 LE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 32bit
CPU
AMD Athlon(tm) 64 Processor 3500+
Motherboard
Dell Inc.
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 6150 LE
Hard Drives
Western Digital RPM7200 80GB
Antivirus
Malwarebytes
Browser
Firefox
From your last statement, re Linux, then you have installed the grub loader.
Which is more than likely skewing the repair.
Can you actually get into windows -- if so can you post a copy of disk management.
EDIT.
if your going for a clean install
CHANGE your BIOS loading option
USB to primary

Roy
 

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At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
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Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
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E5300 dual core
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medion MS7366
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3gb
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Nvidia Geforce 7100 Nforce 630i
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avixc
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n (isp resticted to 72)
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mse/pands
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palemoon
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Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
The guide you mentioned is for restoring Windows to a previous point.
That isn't what I meant. To do a factory recover you launch it from BIOS. Beware as it will format your drive.
Look at your BIOS options for it.
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
From your last statement, re Linux, then you have installed the grub loader.
Which is more than likely skewing the repair.
Can you actually get into windows -- if so can you post a copy of disk management.
EDIT.
if your going for a clean install
CHANGE your BIOS loading option
USB to primary

Roy

I have Linux on an external USB, originally I meant to install it side-by-side with my Windows but I messed something up (most likely the bootloader) and I decided to go the USB route.

I am unable to get into Windows due to it not detecting my OS, or do you mean my files? I can run a disk management .ISO if linked and I can show you that.

Also yes I am going for a clean install, my Boot Order is "USB CD/DVD ROM Drive, USB Diskette on Key/USB Hard Disk, OS boot Manager, Internal CD/DVD ROM Drive, Network Adapter". It runs the USB but when I try to do a clean install it won't let me, it doesn't detect my OS.

Unless I'm doing something totally wrong in which, I'm not supposed to be doing? :sarc:

The guide you mentioned is for restoring Windows to a previous point.
That isn't what I meant. To do a factory recover you launch it from BIOS. Beware as it will format your drive.
Look at your BIOS options for it.

I've scoured my BIOS for a "factory recover" and I don't see anything factory related besides my "Load HP Factory Default keys" in System Configuration.

If this helps my cause, my BIOS is "InsydeH20 Setup Utility Rev. 3.7".
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitAMD Athlon(tm) 64 Processor 3500+4096MB RAMNVIDIA GeForce 6150 LE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 32bit
CPU
AMD Athlon(tm) 64 Processor 3500+
Motherboard
Dell Inc.
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 6150 LE
Hard Drives
Western Digital RPM7200 80GB
Antivirus
Malwarebytes
Browser
Firefox
Quick Update:
I managed to fix it somehow, I was googling and found a guide that worked for me!
(Solved) - No drives were found « How-To Geek Forums

I did the diskpart and cleaned up my disk 0, went to reboot and it was being read.
I'm installing a clean copy of Windows right now and will post results (hopefully it works).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitAMD Athlon(tm) 64 Processor 3500+4096MB RAMNVIDIA GeForce 6150 LE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 32bit
CPU
AMD Athlon(tm) 64 Processor 3500+
Motherboard
Dell Inc.
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 6150 LE
Hard Drives
Western Digital RPM7200 80GB
Antivirus
Malwarebytes
Browser
Firefox

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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