USB ports not working in windows

[vorbroker]

ok, so this is what I have

I have windows 7 and linux mint on my desktop

I built my computer myself, and it works great.

My girlfriend asked me to help her put songs onto her iPhone 3G this weekend so I plugged it into my computer while in windows and a little bubble popped up saying a usb port was using too much power, or something along those lines. I didn't think anything of it because nothing else happened. The iPhone had been acting really strange lately so in the end no music got put onto it. I restarted my computer and none of my USB ports work anymore. My mouse and keyboard are USB and now I can't log onto windows because I can't type in my password.

So then I booted into linux mint and everything works great, no problems at all.

I figured I would try windows again and still no luck.

I tried unplugging everything from the usb ports and booting, the just plugging in the keyboard and still no luck.

Obviously it is a problem with windows..because my mouse and keyboard both work in the bios and linux.

Has anyone else had this kind of problem, or know of a way to fix it?

Any help will be greatly appreciated.

Thanks a bunch

 

[whest]

Have you tried safe mode then system restore? It seems you have corrupted something - that would be my first choice assuming the keyboard and mouse would work in safe mode. Tough one thats for sure - thats why a system image is always good in these situations otherwise you would need to reinstall w7.

 

[vorbroker]

they don't work in safe mode either...i heard other people that had similar problems, but not exactly the same said just disabling the drivers from the device manager and enabling again fixed their problem, but I can't do that without a keyboard. I feel like this is too small of a problem to have to reinstall windows. It's just windows acting like an idiot...but I guess I will just have to spend a day doing that.

 

[oreo27]

they don't work in safe mode either...i heard other people that had similar problems, but not exactly the same said just disabling the drivers from the device manager and enabling again fixed their problem, but I can't do that without a keyboard. I feel like this is too small of a problem to have to reinstall windows. It's just windows acting like an idiot...but I guess I will just have to spend a day doing that.

Do you happen to have a ps2 port available for either a ps2 keyboard or mouse? If so, that would be the shortcut to try troubleshooting.

 

[vorbroker]

I do have a ps2 port, but no ps2 mouse or keyboard. Maybe I will go to best buy and pick one up tomorrow and try that out.

 

[oreo27]

I do have a ps2 port, but no ps2 mouse or keyboard. Maybe I will go to best buy and pick one up tomorrow and try that out.

Yeah, a couple of bucks is worth it when a whole day of installation and setting up is at stake. Good luck.

 

[whest]

Let us know how you go with the ps2 solution - im not sure it will work, but i dont mind admitting im wrong if thats the case, and I agree the idea is worth a try. You can buy an adapter which would be a lot less expensive!

 

[wilywombat]

You could try inserting your Windows 7 installation DVD and running a "repair install" see the following tutorial if you need help on it:-
http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[darckriver]

This can happen if you don't remove your previous graphics driver first, before installing the radeon. Find a PS2 keyboard and mouse and remove the previous driver using Device Manager - see this link for step by step instructions. Reboot. If that doesn't work, remove both the previous driver and the newly installed radeon driver and reboot. Now install the latest radeon driver for your os.

 

[Britton30]

If I read correctly you can use the keyboard and mouse during booting. Restart and tap F8 repeatedly to go to Advanced boot options and select Last known good configuration (advanced) see if that gets you back up to normal.