Solved White Screen Firefox

jprahn01

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Hi,

I've worked through several Windows 7 issues today - picture viewer not printing, libraries disappearing - and now I have the problem of Mozilla Firefox only loading a big white screen. I don't even have an address bar, bookmarks or error message of any sort. I DID do a system restore in an attempt to fix other issues. I hate to uninstall and reinstall firefox, because my bookmarks are important to my work. Any suggestions?

Never Mind! I fixed it. Now i just have to fix Windows photo viewer issue.
 

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Windows 7 Home 64bit
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Windows 7 Home 64bit
Fix

Hi, please post how you fixed it! I also have this issue after running a system restore.
 

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Vista 64
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Vista 64
All I did was open a different browser and re-download the latest version. That fixed it immediately.
 

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Windows 7 Home 64bit
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Windows 7 Home 64bit
I too had a completely white screen when starting Firefox 39.0. No menu, no x to close the window, nothing at all. It appeared Firefox was somehow starting in full screen mode, and I have a blank screen as my home screen

Edit: FF version added
 
Last edited:

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Windows 7 Home Premium 32bitcore 2 dual 2.2 GHz4gb
Computer Manufacturer/Model Number
Samsung x460
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Windows 7 Home Premium 32bit
CPU
core 2 dual 2.2 GHz
Memory
4gb
Hard Drives
500gb
I too had a completely white screen when starting firefox. No menu, no x to close the window, nothing at all. It appeared Firefox was somehow starting in full screen mode, and I have a blank screen as my home screen

Hi:

This is actually a 4-year old topic based on a now-long-extinct version of Firefox.:(
So it's unlikely anything suggested back then will be of much use now, with the current version.

The first step would be to proceed stepwise through the STANDARD DIAGNOSTIC.

If Mozilla safe mode (NOT Windows safe mode) & other steps suggested HERE (such as disabling hardware acceleration, as suggested) don't resolve the issue, then a more drastic (but helpful) step is the creation of new, plain, "vanilla" profile (with no installed extensions, no changes to preferences, etc.).
(You don't lose the "old" profile, especially if you back it up first.)
If that fixes the problem, then bookmarks can be imported from the old profile, and (one-by-one) extensions can be installed and preferences "tweaked".

You might also want to check your plug-ins, such as Flash Player, and consider doing a clean upgrade to the current version...

Let us know how it goes,
 

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OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
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PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
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OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
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"Dell" branded
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16 GB DDR3 SDRAM @ 1333 MHz
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NVidia GeForce GT620 1 GB
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THX TruStudio PC
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Dell U2410 Full HD
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2.0 TB SATA2 @ 7200 RPM
PSU
350W
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MS 4000 Ergon - Wired
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Logitech Anywhere MX
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Cable HSI w/Turbo (router)
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KIS-MBAM Premium-MBAE Premium
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Fx (current version); IE
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And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
[....]
This is actually a 4-year old topic based on a now-long-extinct version of Firefox.:(
So it's unlikely anything suggested back then will be of much use now, with the current version.
[....]
Let us know how it goes,
I have added my FF version. And I found and posted a solution, hence my post in a [SOLVED] thread solving a quite similar issue.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitcore 2 dual 2.2 GHz4gb
Computer Manufacturer/Model Number
Samsung x460
OS
Windows 7 Home Premium 32bit
CPU
core 2 dual 2.2 GHz
Memory
4gb
Hard Drives
500gb
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