Win 7 64bit SP 1 installation error - Code 800F0818

[probuddha]

Hi Tom

I went the farthest I could with the system restore

Attached is the CBS log

Please check and advise at your convenience

Thanks

 

[tom982]

Hi probuddha,

You just caught me at the last minute.

It looks like you've zipped up the wrong log by mistake, could you attach the CBS log please?

Tom

 

[probuddha]

Oops! Sorry about that.

Find the log attached

Thanks

 

[tom982]

Hi probuddha,

No problem, it's an easy mistake to make. No issues there either! I would like you to reboot then try installing SP1 again please, use the file that you have downloaded to install it, not Windows Update.

Tom

 

[probuddha]

Okay great! I will give it another shot tomorrow and let you know how it goes.

In case it takes more than a few hours, I'll still let it run, is that right?


Many thanks!

 

[tom982]

Okay, good luck!

Leave it for at least 6 this time, just in case. The install time depends on so many different factors so it's best to be sure before we cancel it.

Tom

 

[probuddha]

Perfect! Thank you so much and sorry for keeping you up a li'l longer

Good night!

 

[probuddha]

Hi Tom

Still no luck

Error Message & subsequent logs attached

Please advise


Thanks

 

[probuddha]

Hi Tom

Any update on this?

Thanks

 

[probuddha]

Hi Tom

I tried installing SP several more times but it failed everytime with the same error

I looked at the CBS log and it has lots of errors like the following

2013-04-06 13:54:15, Info  CBS  Failed to get session package state for package: Package_7_for_KB2679255~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2013-04-06 13:54:15, Info  CBS  Failed to get session package state for package: Package_6_for_KB2679255~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2013-04-06 13:54:14, Info  CBS  Failed to get session package state for package: Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

And so on...

Is this the reason for the installation failure?

Please find the entire CBS log attached

Looking forward to your response


Many thanks!
Probuddha

 

[NoelDP]

I've been seeing a lot of logs recently with session state errors like that - and I've been unable as yet to find the cause
If I come across something, I'll let you know!

 

[probuddha]

Thank you so much Noel

I've been looking all over the place to find a solution to this error and right now I am running the MS FixIt 50202 as I am typing - it has been running for over 20 mins now. Not sure if it would really fix the problem

Looking forward to a solution from you or Tom on this.

Many thanks!

 

[NoelDP]

Whenever I've run 50202 in the past, it's taken less than a minute - it may be frozen/hung
Have a look in the event log, and see if you can find any related events.

 

[probuddha]

Okay the next time I ran the Fix It tool, it took about a min to complete.

But the problem still persists. I attempted the SP 1 installation through Windows Update but it returned a 8024200D error

Seems like the only way out of this would be a clean install of Win 7 - which I am very reluctant to do

 

[NoelDP]

(A clean install is something we ALL want to avoid! )
That error code usually means that an install from the standalone will work.
Please try that - Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

 

[probuddha]

I had downloaded the standalone SP1 file and had attempted to run it several times without success

I have downloaded and burned a copy of Win 7 Pro with SP1 (media refresh) from digital river and will be making a clean install with it. My biggest mistake was installing a pre-SP1 version of Win 7 when an SP1 version was easily available.

I should have joined this forum much earlier..lol

Thanks

 

[tom982]

Hi probuddha,

Sorry for the delay! I had a few mates round for an early 19th and spent the next day recovering I have a ridiculously big backlog of threads and PMs to reply to from just two days out and I'm slowly working through it.

Why not try a repair install first?

http://www.sevenforums.com/tutorials/3413-repair-install.html

The problem with the rarer Windows Update errors and problems is that they are very undocumented so we have to research them ourselves. I've spent so long working in my virtual machine trying to mess up Windows Update in different ways in the hope that I generate an error; I can then retrace my steps and devise a fix.

Tom

 

[probuddha]

Finally made a clean install with the most updated version of Win 7 Pro from Digital River and thank God, this installation includes SP1

Now installing apps.

Thanks once again guys. I will get back to you again if something new shows up

 

[NoelDP]

Phew!
Glad it worked for you.
Good luck with it.