Solved Win 7 can't find my external BD/DVD drive

Injen

New member
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15
Hi guys.
So a couple month ago i bought a ASUS BD/DVD drive and it worked great at my Win 7 HTPC. I've used it several times and i've never had any problems with it.

Think it's like 4-5 weeks since i even tested it, but now all the sudden Windows can't find it.
My first thought was -it's broken. But when tested on my laptop and gaming machine it does work and again, no problems with it at all.

*I can hear that typical USB sound when plugged in or out on the HTPC, but nothing change in the device manager, and there's no new hardware if a make a manual search.
*I can find the drive in the bios and it's listed as one of the boot device.

I found a earlier thread here on the forum where some guys solved their problem with a change in the regedit, but that did not work for me.

Nothing is changed on the HTPC, nothing i know about anyway "Windows update", as it just sitting there as a HTPC :)
 

My Computer My Computer

At a glance

Windows 7 Pro
OS
Windows 7 Pro
Open device manager and look for a missing driver.
Open disk management and see if it is shown.

Do a system file check. Run sfc /scannow.
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
As i said before, nothing changes in device manager when i plug in in or our. No missing drivers.
Disk manager only show my SSD and HDD.

Did just run sfc/scannow and it did not find anything.
 

My Computer My Computer

At a glance

Windows 7 Pro
OS
Windows 7 Pro
Please edit your profile with ALL your data specs.

Does it show on disk manager?
Did you try a CMD command like dir D:?
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Does it show on disk manager?

Disk manager only show my SSD and HDD.


Since i have several Win7 computer in the household i just write the specs here
*i3 4330
*ASUS H87I-PLUS mITX
*Silverstone Sugo SG05B 450W
*A-Data 8GB (2x4GB)
*Windows 7 Pro
*An old Intel SSD as C:
*3TB WD Red as D:
*Asus BD/DVD rom as E:

CMD can't recognize E:


EDIT: Got tired with the problem so i used a old backup with Clonezilla and now the BD/DVD rom works again. Still no clue what the cause was since there's no major changes regarding to programs.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro
OS
Windows 7 Pro
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