JingleXP
New member
Before I got the BSOD, I was using my computer normally. It was working fine. The battery died, so I plugged my PC in and booted it up. After choosing Windows 7 from the "Choose an Operating System" menu, I saw the "Starting Windows" screen for a LONG time. (Over 2 minutes) The BSOD error is BAD_SYSTEM_CONFIG_INFO. After the BSOD, I tried to repair the PC. Here is what I have tried:
Startup Repair - Failed during setup (I don't understand what that means)
System Restore - It seems all restore points have damaged registry
CHKDSK - No errors
SFC - Repair pending which requires reboot?
I also tried to access Last Known Good Configuration, but F8 caused 1 of 3 things to happen:
-"Windows failed to start. A recent hardware or software change may be the cause" menu.
-Nothing happens (After startup repair is ran)
-Motherboard beeps a single time (Only happened once, at splash screen)
I am able to access regedit from the Recovery Environment. I can also access my Windows 7 partition through Windows 10, so it is not an issue with my HDD. Let me know if any more details are needed.
UPDATE: I ran Startup Repair 3 times, all with the same error.
Startup Repair - Failed during setup (I don't understand what that means)
System Restore - It seems all restore points have damaged registry
CHKDSK - No errors
SFC - Repair pending which requires reboot?
I also tried to access Last Known Good Configuration, but F8 caused 1 of 3 things to happen:
-"Windows failed to start. A recent hardware or software change may be the cause" menu.
-Nothing happens (After startup repair is ran)
-Motherboard beeps a single time (Only happened once, at splash screen)
I am able to access regedit from the Recovery Environment. I can also access my Windows 7 partition through Windows 10, so it is not an issue with my HDD. Let me know if any more details are needed.
UPDATE: I ran Startup Repair 3 times, all with the same error.
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Compaq Presario CQ60-615DX
- OS
- Win10 Home 1607 x64/Win7 Home Premium SP1 x64/WinXP Pro SP3 x86
- CPU
- Intel Celeron CPU 900 @ 2.20 GHz (x64 based)
- Motherboard
- Hewlett-Packard 3612 (CPU)
- Memory
- 2 GB of DDR2 RAM, planning to upgrade to 4 GB soon
- Graphics Card(s)
- Intel Mobile Intel 4 Series Express Chipset Family
- Sound Card
- Conexant Pebble High Definition SmartAudio
- Monitor(s) Displays
- Laptop LCD Monitor
- Screen Resolution
- 1366x768 pixels
- Hard Drives
- CURRENT - 447 GB PNY SSD, SATA
FORMER - 220 GB Seagate HDD, SATA
- PSU
- PSU supplied with laptop, details to do
- Case
- Case supplied with laptop, details to do
- Cooling
- Laptop fan with active cooling pad, details to do
- Keyboard
- Built-in Laptop Keyboard
- Mouse
- Microsoft Wireless Mobile Mouse 3500 (Blue, Model 1427)
- Internet Speed
- 150 Mbps
- Antivirus
- Symantec / Norton
- Browser
- Microsoft Edge/Chrome 54/IE8
- Other Info
- Using Embedded theme port on Windows 7, no Hyper-V or Hardware Virtualization on processor