Windows 7 does not see my DVD ROM

jallard

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3
Help!

My Windows 7 Home Premium 32 bit does not see my D: drive --my DVD ROM.

I have already tried all of the restore points and none of them fixed the problem. I even tried to go into REEDIT to delete the UpperFilters and LowerFilters, but they do not exist either. What the heck am I suppose to do now? I can'r even reformat my hard drive without the stupid DVD Rom?

Would someone please, please for God sake help me, before I go absolutely friggin crazy. Thank you.

Jallard
 

My Computer My Computer

At a glance

Windows Home Premium 32 bit
OS
Windows Home Premium 32 bit
How about some history to help us??

Is this a new problem, in that, Win7 used to see your DVD drive but does not anymore? IF so, what has changed on your PC since Win7 last "saw it"?

Is this a new drive? If so, does it show up in the BIOS?

If a new drive, did you switch over from an IDE drive to a SATA drive? If so, is the new drive's SATA mode IDE or AHCI?
 

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Win7 Pro 32-bit, Win8 Pro 32-bitAMD Phenom II X6 1090T4GB ddr3 1300AMD HD 4290 onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win7 Pro 32-bit, Win8 Pro 32-bit
CPU
AMD Phenom II X6 1090T
Motherboard
Gigabyte
Memory
4GB ddr3 1300
Graphics Card(s)
AMD HD 4290 onboard
Sound Card
Builtin Realtek HD Audio
Monitor(s) Displays
Samsung 24" widescreen, LG 23" widescreen
Screen Resolution
1920x1200/1920x1080
Hard Drives
Kingston 256GB SSD
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 wireless mouse
Antivirus
Norton Av 2013
Browser
IE v10
No

No, it isn't a new drive. And, I have already reformated the hard drive, in the last two hours or so, and reinstalled Windows 7 32bit. Now I am just putting everything back, thanks or no thanks to Windows and Microsoft. However, I do appreciate your response. Thank you.
 

My Computer My Computer

At a glance

Windows Home Premium 32 bit
OS
Windows Home Premium 32 bit
Did reinstalling Windows solve your problem?
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Most probably it did though he hadn't stated so clearly. :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
Windows 7 aka Vista

Yes, so far things are working normally --as normal as you would expect for Microsoft Windows 7. Only time will tell when drivers start to disappear again, for no damn reason other than its Windows!?!
 

My Computer My Computer

At a glance

Windows Home Premium 32 bit
OS
Windows Home Premium 32 bit
If this happens again, give us a chance to help you and save you from doing another reinstall. I have a feeling the problem was a very simple one - it is more often than you think :)
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 32-bitIntel Core 2 Duo E6600 2.4GHz4GB DDR2-667 (4x1GB in dual-channel config)nVidia GeForce 9800 GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
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