Windows 7 Professional 64bit Update Error Code 8007370B

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16538_none_00698d0a036fb7e7" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.

C:\Windows\system32>

Where is the added space? before the /s?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Nah - there was a spurious space in the version numbering, which split the code badly.

It looks as if the problem lies inthis area....
"HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a"

(at least partially!)
I need to check and see if I can work out a consequence-tree and check other areas.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Cool, Thanks! I'll be here haha.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Just as well I checked -turned out there was a typo introduced in the other command when I repaired the extra soace :(

Please run this command and post the results.

Code: 
REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7" /S
.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Still no luck.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
OK - try this one, then....

Code: 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7" /S
REG UNLOAD HKLM\COMPONENTS
 
.

If that still draws a blank, it could be our root cause.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here you go:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.

C:\Windows\system32>

The second command ran as I pasted it into the cmd prompt, I didn't have to hit enter. Does this have anything to do with it? The other two commands I have to hit enter for it to run.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Nope - that's fine :)

Back in a few minutes with a (hopeful) fix protocol.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

I've uploaded a file - reginf.zip - to my SkyDrive at https://skydrive.live.com/?cid=936736bb8fceb92f#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21796
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file reginf.reg

Now open an Elevated Command Prompt window, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS


right-click on the reginf.reg file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run another SFC /SCANNOW, and reboot again, then post the new CBS.log file

Run Windows Update and do a Check for Updates - then attempt to install the oldest found update.

what happens now?





 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Merging worked, sfc scannow was clear, windows update still wont work.

Attached are the log files and the error code screen print
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
This appears to be the only remaining error-sequence in the CBS.log....
Code: 
2013-08-21 18:53:00, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: INF_sffdisk, PinDeployment: amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a
2013-08-21 18:53:00, Info                  CSI    00000158 Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [sffdisk.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral]) comp: (null) man: @0x6f421e8
2013-08-21 18:53:00, Error                 CSI    [EMAIL="00000159@2013/8/22:01:53:00.390"]00000159@2013/8/22:01:53:00.390[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [71]"amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7"[gle=0x80004005]
2013-08-21 18:53:01, Error                 CSI    0000015a (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #772038# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd015001a]
2013-08-21 18:53:01, Error                 CSI    0000015b (F) HRESULT_FROM_WIN32(14098) #771893# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = sffdisk.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [91]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_sffdisk", rah = (null), manpath = [158]"[URL="file://\\?\C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a.manifest"]\\?\C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a.manifest[/URL]", catpath = (null), ed = 0, disp = 0)[gle=0x80073712]
2013-08-21 18:53:01, Info                  CBS    Failed to pin deployment while resolving Update: INF_sffdisk from file: [URL="file://\\?\C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a.manifest"]\\?\C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a.manifest[/URL] [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-21 18:53:01, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: INF_sffdisk [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-21 18:53:01, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-21 18:53:01, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-21 18:53:01, Info                  CSI    [EMAIL="0000015c@2013/8/22:01:53:01.232"]0000015c@2013/8/22:01:53:01.232[/EMAIL] CSI Transaction @0x115ef0 destroyed
2013-08-21 18:53:01, Info                  CBS    Perf: Resolve chain complete.


Please attempt a CheckSUR scan - and let's see what it has to say about it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Didn't give myself enough time before work so I won't be able to post it.. be back in.. 12 hours or so.

After the SURT what all do you want me to post, the whole CBS folder?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Nah - just the Checksur logs will do :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Okay here they are. :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Ahah!
Code: 
Checking Component Store
(f) CSI Missing Deployment Key 0x00000000 sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_00698d0a036fb7e7 HKLM\Components\CanonicalData\Deployments
I'll check that one out and get back to you :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Please run the following commands, and post the results....

REG QUERY "HKLM\components\CanonicalData\Deployments\sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_00698d0a036fb7e7"
REG QUERY "HKLM\components\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7"

(note: there appears to be an ineradicable space before the file '7e7' in the first command - you may have to remove it at your end)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
K I removed the space. Still no luck with the commands:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY "HKLM\components\CanonicalData\Deployments\sffdisk
.inf_31bf3856ad364e35_6.1.7600.16438_00698d0a036fb7e7"
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKLM\components\DerivedData\Components\amd64_sffd
isk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698 d0a036fb7e7"
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
My fault - I forgot this was in the Components hive, which gets unloaded...
Try this lot...

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\components\CanonicalData\Deployments\sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_00698d0a036fb7e7"
REG QUERY "HKLM\components\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698 d0a036fb7e7"
REG UNLOAD HKLM\COMPONENTS
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Still not working :(

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY "HKLM\components\CanonicalData\Deployments\sffdisk
.inf_31bf3856ad364e35_6.1.7600.16438_00698d0a036fb7e7"
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKLM\components\DerivedData\Components\amd64_sffd
isk.inf_31bf3856ad364e35_6.1.7600.16438_none_0 0698 d0a036fb7e7"
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
ERROR: The parameter is incorrect.

C:\Windows\system32>
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Bump? :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
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