I am running on Windows 7 home premium. After looking for answers for this, I know it has something to do with the USB port, and the only thing I connect to my USB port is a wireless mouse.
After starting up my laptop I find that when opening Chrome, I can not exit, nor can I go to any website or use Chrome at all, I than decide to restart my laptop, upon starting, a blue screen appears for about 5 seconds, than startup repair starts, it searches for problems but can not find and problems, which has been running for about 5-6 hours. I tried finding help online, and none of the options are working for me. These are:
After starting up my laptop I find that when opening Chrome, I can not exit, nor can I go to any website or use Chrome at all, I than decide to restart my laptop, upon starting, a blue screen appears for about 5 seconds, than startup repair starts, it searches for problems but can not find and problems, which has been running for about 5-6 hours. I tried finding help online, and none of the options are working for me. These are:
- Go to Safe Mode and do a system reboot or something like that, but when I start Safe mode, or Safe mode with command prompt it goes to startup repair again
- Go back to last time Windows runned correctly, it goes back to start up repair
- I guessed that maybe my laptop was overheating, so I put it in a elevated position, by putting a dvd case under it, and turned it off for about an hour, than started it up, and it returns to startup repair.
- Typing bcdedit /set {default} recoveryenabled No in command prompt, but unfortunately I have no idea how to get to command prompt with no access to my desktop.
- Re-installing windows 7, my laptop came with windows 7 and I have no install disk, I don't even have a disk drive to run disks
My Computer
At a glance
Win7HP Pavilion dm3 Notebook PC4096 MB
- Computer Manufacturer/Model Number
- HP VM076UA#ABA
- OS
- Win7
- CPU
- HP Pavilion dm3 Notebook PC
- Motherboard
- 3656
- Memory
- 4096 MB
- Internet Speed
- 3 Megabyte
- Other Info
- Processor Type: AMD Athlon(tm) Neo X2 Dual Core Processor L335
Processor Speed: 1600 MHz
Bios Version: F.08
BIOS Vendor: Insyde
Serial Number: CNC939245C
UUID Number: 9F703653-9B2E-2B5C-2E8A-0021CC3F3CAD
Primary Battery SN oo49 00/24/2009