Windows 7 stops responing

[Pantz]

Hello everyone, i am new to the group, i just installed windows 7 on older system but a new gigabyte MB and a new Athlon dual core 2.8Ghz CPU.
windows installed flawlessly and has been up an running for a while now, except for the system stops responding (Freezes up) after a period of time. i can go for a day or two without a problem, and other times a few times a day, everything is updated (windows and drivers) but i cant seem to fix this issue.When the system stops responing i have to do a soft reboot to get the system up an running again, any ideas would be welcomed,
Thanks in advance.






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[garysgold]

Hello Pantz.

Welcome to Seven Forums.

Have you had a look in 'Event viewer' or 'Reliability monitor' to see if there are any hints as to what is causing the freeze.

Gary

 

[Pantz]

it so happens that i did look at the "system" event viewer, here are a few from today, its the same every time the system stops responding. this is after the soft reboot.

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly" but i did not loose power when the system stoped responding

" Log Name: System
Source: EventLog
Date: 10/24/2009 7:52:14 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The previous system shutdown at 7:00:39 PM on ‎10/‎24/‎2009 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-24T23:52:14.000000000Z" />
<EventRecordID>11521</EventRecordID>
<Channel>System</Channel>
<Computer>XXxx </Computer>
<Security />
</System>
<EventData>
<Data>7:00:39 PM</Data>
<Data>‎10/‎24/‎2009</Data>
<Data>
</Data>
<Data>
</Data>
<Data>24972</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>D9070A00060018001300000027002903D9070A00060018001700000027002903600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>


and Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 10/24/2009 3:10:09 PM
Event ID: 1014
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer: Description:
Name resolution for the name www.msftncsi.com timed out after none of the configured DNS servers responded.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
<EventID>1014</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2009-10-24T19:10:09.394079100Z" />
<EventRecordID>11507</EventRecordID>
<Correlation />
<Execution ProcessID="1484" ThreadID="3232" />
<Channel>System</Channel>
<Computer>XXXXX </Computer>
<Security UserID="S-1-5-20" />
</System>
<EventData>
<Data Name="QueryName">www.msftncsi.com</Data>
<Data Name="AddressLength">16</Data>
<Data Name="Address">02000035C0A801010000000000000000</Data>
</EventData>
</Event>

 

[usasma]

Those errors probably aren't significant to your problem.
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
Save the report as an .nfo file
Zip it up and upload/attach the .zip file with your next post.

 

[Pantz]

ok since my last post i have not a a freezing of windows 7, the machine was on all night. attached is my msinfo

 

[usasma]

This system seems to have both an nVidia and an ATI graphics card installed. The ATI card is in an error condition (can't find enough resources) - which could explain your issues.

I'd suggest removing the ATI card from your system. If it's onboard (built in) then disable it in the computer's BIOS.

 

[Pantz]

i though i did disable it, but i will check it again,

 

[Pantz]

Ok. i disables the ATI onboard video thru device manager, that look like it may have fixed the problem, not sure yet. have not had a freeze since then, thanks for all who helped.

 

[Pantz]

well disabling my onboard ATI card did not solve my issue of my PC just freezing up, i dont have any ideas as to what can be causing it.

 

[usasma]

Please remove the ATI software, then physically remove the ATI card from the system.

 

[Pantz]

the ATI card is a on board video card i dont think i can remove it, i have not installed any ATI software

 

[torrentg]

Using Regedit, you can go to this key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

and delete


Google Quick Search
Adobe Reader Speed Launcher
ISUSScheduler
SunJavaUpdateSched

I'd uninstall this:

c:\program files\google\googletoolbarnotifier\googletoolbarnotifier.exe

.....and also completely uninstall AVG.

Then you will have a system that does not freeze.

(You either have an NVIDIA or ATI addon card. The ATI one isn't working well, so just disable that in the motherboard bios if it's onboard and use the NVIDIA card.)

 

[Pantz]

Ok i have removed all the suggested programs and files, lets see if that works.
Thanks for all the help.

 

[Ivars]

I have the same problem... And I have AVG 9.0 free installed... You want to say, that this is a reason why win7 stops? Why?

 

[Ivars]

No one will answer?

 

[zigzag3143]

No one will answer?

Hi and welcome

Have you ".and also completely uninstall AVG.?"

Ken J+

 

[Ivars]

No one will answer?

Hi and welcome

Have you ".and also completely uninstall AVG.?"

Ken J+

No, not now... I just wanted to be sure, that AVG is that, what are making these crashes?

 

[torrentg]

I put it in bold font for a reason.

 

[Ivars]

Ok, all clear...

I hadn't seen any crashes again in last week, so I will wait...

 

[Pantz]

ok i am back again, and not with any good news, ( i have seein this freezing issues to often in this forum ) i have been monitoring my PC freezing, uninstalled Adobe reader last weekend, and i have left my system on. it ran great for a few days, so i had figured i fixed my problem, so i shut it down over night, thinking i did a great job in finding my issue, and on reboot i monitored it for an while, and after about 2 hours low and behold another system freeze, i am at a lost

Thanks in advance