Windows Check for updates keeps running-all installation/updates fail

Hi GreenHeron32,

Thank you for the prompt reply.

In addition to the steps referred by 'NoelDP', you may also try an 'anti malware/spyware scan'; it may be an infection also. While researching, I came across a thread on 'Microsoft Community Forum'; you may want to refer to: Code 80080005 Error on windows update with windows 7 home premimum - Microsoft Community

Hope this helps. Do reply if you have any further questions. I would be glad to assist.
 

My Computer My Computer

At a glance

Windows 7 64bit
OS
Windows 7 64bit
Thanks for the link, but I came across that, followed all the steps and it has not helped. I'll keep trying.
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
I'm hving the same issue .My Dell Laptop (i5) with OS Win. 7 Ultimate x64 takes 45 min to boot .I was installed the updates on 14th Dec. 2012.
I had an error Trustedinstalled.exe is corrupted.
I ran SFC /SCANNOW , log has some entries of error.

Can anyone help me here .

thanking you in advance.

-Shashi Ranjan.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64i5320 GBnVIDIA
Computer Manufacturer/Model Number
DELL Laptop n series
OS
Windows 7 Ultimate x64
CPU
i5
Memory
320 GB
Graphics Card(s)
nVIDIA
OK - we'll work on the TrustedInstaller problem first.

Please open an Elevated Command Prompt, and run the following command

REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"
DIR C:\Windows\Servicing\Version
ICACLS C:\Windows\Servicing\Version /T

post the results.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I won't be back home till the 3rd. Will start ASAP when I get back. Thank you!
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
I'm not planning on going anywhere :)
See you then.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello - I am back from vacation! Here are the results of the last command:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Version"
ERROR: The system was unable to find the specified registry key or value.

C:\windows\system32>DIR C:\Windows\Servicing\Version
Volume in drive C is OS
Volume Serial Number is 7C4E-86D4

Directory of C:\Windows\Servicing\Version

10/28/2010 08:14 AM <DIR> .
10/28/2010 08:14 AM <DIR> ..
10/28/2010 08:14 AM <DIR> 6.1.7600.16385
0 File(s) 0 bytes
3 Dir(s) 185,609,154,560 bytes free

C:\windows\system32>ICACLS C:\Windows\Servicing\Version /T
C:\Windows\Servicing\Version NT SERVICE\TrustedInstaller:(I)(F)
NT SERVICE\TrustedInstaller:(I)(OI)(CI)(IO)(F)
NT AUTHORITY\SYSTEM:(I)(RX)
NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(GR,GE)
BUILTIN\Administrators:(I)(RX)
BUILTIN\Administrators:(I)(OI)(CI)(IO)(GR,GE)
BUILTIN\Users:(I)(RX)
BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)

C:\Windows\Servicing\Version\6.1.7600.16385 NT SERVICE\TrustedInstaller:(I)(F)
NT SERVICE\TrustedInstaller:(I)(OI)(
CI)(IO)(F)
NT AUTHORITY\SYSTEM:(I)(RX)
NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(
GR,GE)
BUILTIN\Administrators:(I)(RX)
BUILTIN\Administrators:(I)(OI)(CI)(I
O)(GR,GE)
BUILTIN\Users:(I)(RX)
BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)


C:\Windows\Servicing\Version\6.1.7600.16385\amd64_installed NT SERVICE\TrustedIn
staller:(F)
BUILTIN\Administrato
rs:(RX)
NT AUTHORITY\SYSTEM:
(RX)
BUILTIN\Users:(RX)

C:\Windows\Servicing\Version\6.1.7600.16385\x86_installed NT SERVICE\TrustedInst
aller:(F)
BUILTIN\Administrators
:(RX)
NT AUTHORITY\SYSTEM:(R
X)
BUILTIN\Users:(RX)

Successfully processed 4 files; Failed processing 0 files

C:\windows\system32>
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
GreenHeron32 said:
C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Version"
ERROR: The system was unable to find the specified registry key or value.
Click to expand...

Interesting!
it looks like that may be the source of the problem (if we're lucky!)

Please run the following commands, and post the results.

DIR C:\Windows\servicing /S
REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing"
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Results from the previous command:

03/08/2010 06:13 PM 7,404 Package_for_KB981332~31bf3856ad364e35~amd
64~~6.1.1.0.cat
03/08/2010 05:58 PM 1,865 Package_for_KB981332~31bf3856ad364e35~amd
64~~6.1.1.0.mum
04/23/2010 12:38 PM 7,716 Package_for_KB981793_RTM~31bf3856ad364e35
~amd64~~6.1.1.1.cat
04/23/2010 12:08 PM 68,181 Package_for_KB981793_RTM~31bf3856ad364e35
~amd64~~6.1.1.1.mum
04/23/2010 12:39 PM 7,719 Package_for_KB981793~31bf3856ad364e35~amd
64~~6.1.1.1.cat
04/23/2010 12:08 PM 40,032 Package_for_KB981793~31bf3856ad364e35~amd
64~~6.1.1.1.mum
06/22/2010 05:56 PM 7,716 Package_for_KB981852_RTM~31bf3856ad364e35
~amd64~~6.1.1.1.cat
06/22/2010 05:49 PM 2,901 Package_for_KB981852_RTM~31bf3856ad364e35
~amd64~~6.1.1.1.mum
06/22/2010 05:56 PM 7,719 Package_for_KB981852~31bf3856ad364e35~amd
64~~6.1.1.1.cat
06/22/2010 05:49 PM 2,113 Package_for_KB981852~31bf3856ad364e35~amd
64~~6.1.1.1.mum
09/01/2010 05:03 AM 7,716 Package_for_KB981957_RTM~31bf3856ad364e35
~amd64~~6.1.1.2.cat
09/01/2010 05:01 AM 3,315 Package_for_KB981957_RTM~31bf3856ad364e35
~amd64~~6.1.1.2.mum
09/01/2010 05:03 AM 7,716 Package_for_KB981957~31bf3856ad364e35~amd
64~~6.1.1.2.cat
09/01/2010 05:01 AM 2,527 Package_for_KB981957~31bf3856ad364e35~amd
64~~6.1.1.2.mum
04/07/2010 10:00 AM 7,694 Package_for_KB982110_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.cat
04/07/2010 09:58 AM 2,845 Package_for_KB982110_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.mum
04/07/2010 10:00 AM 7,694 Package_for_KB982110~31bf3856ad364e35~amd
64~~6.1.1.0.cat
04/07/2010 09:58 AM 2,320 Package_for_KB982110~31bf3856ad364e35~amd
64~~6.1.1.0.mum
08/26/2010 02:49 AM 7,716 Package_for_KB982132_RTM~31bf3856ad364e35
~amd64~~6.1.1.3.cat
08/26/2010 02:45 AM 1,926 Package_for_KB982132_RTM~31bf3856ad364e35
~amd64~~6.1.1.3.mum
08/26/2010 02:49 AM 7,716 Package_for_KB982132~31bf3856ad364e35~amd
64~~6.1.1.3.cat
08/26/2010 02:45 AM 1,663 Package_for_KB982132~31bf3856ad364e35~amd
64~~6.1.1.3.mum
06/22/2010 03:52 PM 7,719 Package_for_KB982214_RTM~31bf3856ad364e35
~amd64~~6.1.1.3.cat
06/22/2010 03:48 PM 2,164 Package_for_KB982214_RTM~31bf3856ad364e35
~amd64~~6.1.1.3.mum
06/22/2010 03:52 PM 7,719 Package_for_KB982214~31bf3856ad364e35~amd
64~~6.1.1.3.cat
06/22/2010 03:48 PM 1,900 Package_for_KB982214~31bf3856ad364e35~amd
64~~6.1.1.3.mum
05/24/2010 12:39 AM 7,716 Package_for_KB982381_RTM~31bf3856ad364e35
~amd64~~6.1.1.3.cat
05/24/2010 12:36 AM 4,840 Package_for_KB982381_RTM~31bf3856ad364e35
~amd64~~6.1.1.3.mum
05/24/2010 12:39 AM 7,716 Package_for_KB982381~31bf3856ad364e35~amd
64~~6.1.1.3.cat
05/24/2010 12:36 AM 3,004 Package_for_KB982381~31bf3856ad364e35~amd
64~~6.1.1.3.mum
04/17/2010 12:20 PM 7,697 Package_for_KB982519_RTM~31bf3856ad364e35
~amd64~~6.1.1.1.cat
04/17/2010 12:16 PM 2,419 Package_for_KB982519_RTM~31bf3856ad364e35
~amd64~~6.1.1.1.mum
04/17/2010 12:20 PM 7,694 Package_for_KB982519~31bf3856ad364e35~amd
64~~6.1.1.1.cat
04/17/2010 12:16 PM 1,894 Package_for_KB982519~31bf3856ad364e35~amd
64~~6.1.1.1.mum
04/17/2010 05:50 AM 7,697 Package_for_KB982632_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.cat
04/17/2010 05:48 AM 1,460 Package_for_KB982632_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.mum
04/17/2010 05:50 AM 7,694 Package_for_KB982632~31bf3856ad364e35~amd
64~~6.1.1.0.cat
04/17/2010 05:48 AM 1,458 Package_for_KB982632~31bf3856ad364e35~amd
64~~6.1.1.0.mum
06/24/2010 05:03 PM 7,716 Package_for_KB982664_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.cat
06/24/2010 05:02 PM 1,899 Package_for_KB982664_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.mum
06/24/2010 05:03 PM 7,716 Package_for_KB982664~31bf3856ad364e35~amd
64~~6.1.1.0.cat
06/24/2010 05:02 PM 1,636 Package_for_KB982664~31bf3856ad364e35~amd
64~~6.1.1.0.mum
07/29/2010 09:44 AM 7,716 Package_for_KB982665_RTM~31bf3856ad364e35
~amd64~~6.1.1.2.cat
07/29/2010 09:44 AM 1,903 Package_for_KB982665_RTM~31bf3856ad364e35
~amd64~~6.1.1.2.mum
07/29/2010 09:44 AM 7,716 Package_for_KB982665~31bf3856ad364e35~amd
64~~6.1.1.2.cat
07/29/2010 09:44 AM 1,640 Package_for_KB982665~31bf3856ad364e35~amd
64~~6.1.1.2.mum
06/21/2010 02:44 AM 7,719 Package_for_KB982799_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.cat
06/21/2010 02:38 AM 3,315 Package_for_KB982799_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.mum
06/21/2010 02:44 AM 7,716 Package_for_KB982799~31bf3856ad364e35~amd
64~~6.1.1.0.cat
06/21/2010 02:38 AM 2,527 Package_for_KB982799~31bf3856ad364e35~amd
64~~6.1.1.0.mum
05/25/2010 06:05 AM 7,716 Package_for_KB983590_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.cat
05/25/2010 05:11 AM 44,751 Package_for_KB983590_RTM~31bf3856ad364e35
~amd64~~6.1.1.0.mum
05/25/2010 06:05 AM 7,716 Package_for_KB983590~31bf3856ad364e35~amd
64~~6.1.1.0.cat
05/25/2010 05:11 AM 31,395 Package_for_KB983590~31bf3856ad364e35~amd
64~~6.1.1.0.mum
07/13/2009 08:49 PM 33,712 Server-Help-Package.ClientHomePremium~31b
f3856ad364e35~amd64~en-US~6.1.7600.16385.cat
07/13/2009 07:30 PM 1,701 Server-Help-Package.ClientHomePremium~31b
f3856ad364e35~amd64~en-US~6.1.7600.16385.mum
07/13/2009 08:01 PM 20,943 Server-Help-Package.ClientHomePremium~31b
f3856ad364e35~amd64~~6.1.7600.16385.cat
07/13/2009 01:55 PM 1,465 Server-Help-Package.ClientHomePremium~31b
f3856ad364e35~amd64~~6.1.7600.16385.mum
07/13/2009 08:50 PM 34,895 Server-Help-Package.ClientProfessional~31
bf3856ad364e35~amd64~en-US~6.1.7600.16385.cat
07/13/2009 07:30 PM 1,698 Server-Help-Package.ClientProfessional~31
bf3856ad364e35~amd64~en-US~6.1.7600.16385.mum
07/13/2009 08:00 PM 21,523 Server-Help-Package.ClientProfessional~31
bf3856ad364e35~amd64~~6.1.7600.16385.cat
07/13/2009 01:55 PM 1,460 Server-Help-Package.ClientProfessional~31
bf3856ad364e35~amd64~~6.1.7600.16385.mum
07/13/2009 08:50 PM 35,483 Server-Help-Package.ClientUltimate~31bf38
56ad364e35~amd64~en-US~6.1.7600.16385.cat
07/13/2009 07:30 PM 1,674 Server-Help-Package.ClientUltimate~31bf38
56ad364e35~amd64~en-US~6.1.7600.16385.mum
07/13/2009 08:01 PM 21,798 Server-Help-Package.ClientUltimate~31bf38
56ad364e35~amd64~~6.1.7600.16385.cat
07/13/2009 01:55 PM 1,444 Server-Help-Package.ClientUltimate~31bf38
56ad364e35~amd64~~6.1.7600.16385.mum
1266 File(s) 23,070,189 bytes

Directory of C:\Windows\servicing\Sessions

10/28/2010 05:14 PM <DIR> .
10/28/2010 05:14 PM <DIR> ..
07/15/2010 01:54 PM 876 30090335_4104348920.back.xml
07/15/2010 02:24 PM 1,178 30090335_4104348920.xml
08/04/2010 05:54 PM 758 30094392_3030551643.back.xml
08/04/2010 05:54 PM 1,135 30094392_3030551643.xml
08/05/2010 01:00 AM 876 30094452_1163488476.back.xml
08/05/2010 01:17 AM 1,178 30094452_1163488476.xml
08/12/2010 06:24 PM 1,238 30096006_1262714744.back.xml
08/12/2010 06:24 PM 2,087 30096006_1262714744.xml
08/12/2010 06:24 PM 752 30096006_1302026813.back.xml
08/12/2010 06:24 PM 1,125 30096006_1302026813.xml
08/12/2010 06:24 PM 752 30096006_1336970874.back.xml
08/12/2010 06:24 PM 1,125 30096006_1336970874.xml
08/12/2010 06:24 PM 1,224 30096006_1369886932.back.xml
08/12/2010 06:24 PM 2,061 30096006_1369886932.xml
08/12/2010 06:25 PM 3,179 30096006_1408575000.back.xml
08/12/2010 06:25 PM 5,937 30096006_1408575000.xml
08/12/2010 06:25 PM 1,224 30096006_1591095321.back.xml
08/12/2010 06:25 PM 2,061 30096006_1591095321.xml
08/12/2010 06:25 PM 752 30096006_1634931398.back.xml
08/12/2010 06:25 PM 1,125 30096006_1634931398.xml
08/12/2010 06:25 PM 3,601 30096006_1668471457.back.xml
08/12/2010 06:25 PM 6,775 30096006_1668471457.xml
08/12/2010 06:25 PM 1,224 30096006_1761291620.back.xml
08/12/2010 06:25 PM 2,061 30096006_1761291620.xml
08/12/2010 06:25 PM 1,224 30096006_1801383690.back.xml
08/12/2010 06:25 PM 2,061 30096006_1801383690.xml
08/12/2010 06:24 PM 757 30096006_930434160.back.xml
08/12/2010 06:24 PM 1,134 30096006_930434160.xml
08/12/2010 10:20 PM 876 30096039_1063024169.back.xml
08/13/2010 05:11 AM 1,105 30096039_1063024169.xml
08/12/2010 10:20 PM 1,113 30096039_1107016246.back.xml
08/13/2010 05:11 AM 1,342 30096039_1107016246.xml
08/12/2010 10:20 PM 867 30096039_1119496268.back.xml
08/13/2010 05:11 AM 1,096 30096039_1119496268.xml
08/12/2010 10:20 PM 867 30096039_1125736279.back.xml
08/13/2010 05:11 AM 1,096 30096039_1125736279.xml
08/12/2010 10:20 PM 1,449 30096039_1243048485.back.xml
08/13/2010 05:11 AM 1,678 30096039_1243048485.xml
08/12/2010 10:21 PM 4,229 30096039_1254280505.back.xml
08/13/2010 05:11 AM 4,458 30096039_1254280505.xml
08/12/2010 10:21 PM 1,449 30096039_1370968710.back.xml
08/13/2010 05:11 AM 1,678 30096039_1370968710.xml
08/12/2010 10:21 PM 867 30096039_1468000880.back.xml
08/13/2010 05:11 AM 1,096 30096039_1468000880.xml
08/12/2010 10:21 PM 4,384 30096039_1550213024.back.xml
08/13/2010 05:11 AM 4,613 30096039_1550213024.xml
08/12/2010 10:21 PM 1,449 30096039_1690457271.back.xml
08/13/2010 05:11 AM 1,678 30096039_1690457271.xml
08/12/2010 10:21 PM 1,567 30096039_1794509454.back.xml
08/13/2010 05:11 AM 1,796 30096039_1794509454.xml
08/25/2010 06:05 PM 1,478 30098618_3171850113.back.xml
08/25/2010 06:05 PM 2,563 30098618_3171850113.xml
08/25/2010 06:06 PM 1,224 30098618_3665511521.back.xml
08/25/2010 06:06 PM 2,061 30098618_3665511521.xml
08/27/2010 12:15 PM 1,944 30098972_716633216.back.xml
08/27/2010 12:15 PM 2,107 30098972_716633216.xml
08/27/2010 12:15 PM 1,449 30098972_849077448.back.xml
08/27/2010 02:47 PM 1,678 30098972_849077448.xml
09/14/2010 10:26 PM 758 30102678_2370472485.back.xml
09/14/2010 10:26 PM 1,135 30102678_2370472485.xml
09/15/2010 07:45 AM 2,188 30102756_2416773461.back.xml
09/15/2010 07:50 AM 2,521 30102756_2416773461.xml
09/15/2010 07:46 AM 875 30102756_3570707487.back.xml
09/15/2010 07:50 AM 1,177 30102756_3570707487.xml
09/29/2010 07:16 AM 758 30105568_4140540885.back.xml
09/29/2010 07:16 AM 1,135 30105568_4140540885.xml
09/29/2010 07:18 AM 1,990 30105569_550023881.back.xml
09/29/2010 07:18 AM 3,580 30105569_550023881.xml
09/29/2010 11:00 AM 876 30105600_531178711.back.xml
09/29/2010 11:00 AM 1,039 30105600_531178711.xml
09/29/2010 11:00 AM 2,460 30105600_936467423.back.xml
09/29/2010 11:00 AM 2,623 30105600_936467423.xml
10/05/2010 07:40 PM 3,897 30106879_3657870701.back.xml
10/05/2010 07:40 PM 7,361 30106879_3657870701.xml
10/05/2010 09:36 PM 4,813 30106895_4217999585.back.xml
10/05/2010 09:36 PM 4,976 30106895_4217999585.xml
10/13/2010 08:59 AM 1,224 30108399_2518298219.back.xml
10/13/2010 08:59 AM 2,061 30108399_2518298219.xml
10/13/2010 09:00 AM 1,478 30108399_3013755089.back.xml
10/13/2010 09:00 AM 2,563 30108399_3013755089.xml
10/13/2010 08:53 PM 758 30108499_1704764173.back.xml
10/13/2010 08:53 PM 1,135 30108499_1704764173.xml
10/13/2010 08:51 PM 515 30108499_237761596.back.xml
10/13/2010 08:51 PM 1,571 30108499_237761596.xml
10/13/2010 08:56 PM 758 30108499_3114538649.back.xml
10/13/2010 08:56 PM 1,135 30108499_3114538649.xml
10/13/2010 08:52 PM 997 30108499_797802580.back.xml
10/13/2010 08:52 PM 1,610 30108499_797802580.xml
10/13/2010 08:52 PM 5,115 30108499_933678819.back.xml
10/13/2010 08:52 PM 9,778 30108499_933678819.xml
10/13/2010 09:03 PM 1,224 30108500_2980888906.back.xml
10/13/2010 09:03 PM 2,061 30108500_2980888906.xml
10/13/2010 09:03 PM 988 30108500_3152208705.back.xml
10/13/2010 09:03 PM 1,593 30108500_3152208705.xml
10/13/2010 09:03 PM 752 30108500_3286246372.back.xml
10/13/2010 09:03 PM 1,125 30108500_3286246372.xml
10/13/2010 08:59 PM 2,690 30108500_755222753.back.xml
10/13/2010 08:59 PM 4,968 30108500_755222753.xml
10/13/2010 08:59 PM 1,237 30108500_888914988.back.xml
10/13/2010 08:59 PM 2,086 30108500_888914988.xml
10/14/2010 03:01 AM 1,102 30108550_3131603323.back.xml
10/14/2010 03:37 AM 1,404 30108550_3131603323.xml
10/14/2010 03:01 AM 1,943 30108550_3271851344.back.xml
10/14/2010 03:37 AM 2,245 30108550_3271851344.xml
10/14/2010 03:05 AM 875 30108551_1217782220.back.xml
10/14/2010 03:37 AM 1,177 30108551_1217782220.xml
10/14/2010 03:06 AM 6,981 30108551_1405372950.back.xml
10/14/2010 03:37 AM 7,283 30108551_1405372950.xml
10/14/2010 03:06 AM 1,231 30108551_1927982842.back.xml
10/14/2010 03:37 AM 1,533 30108551_1927982842.xml
10/14/2010 03:13 AM 875 30108552_1586941697.back.xml
10/14/2010 03:37 AM 1,177 30108552_1586941697.xml
10/14/2010 03:14 AM 3,381 30108552_2421449428.back.xml
10/14/2010 03:37 AM 3,683 30108552_2421449428.xml
10/14/2010 03:15 AM 1,467 30108552_2895636550.back.xml
10/14/2010 03:37 AM 1,769 30108552_2895636550.xml
10/14/2010 03:18 AM 1,448 30108553_123516356.back.xml
10/14/2010 03:37 AM 1,750 30108553_123516356.xml
10/14/2010 03:19 AM 1,216 30108553_572862057.back.xml
10/14/2010 03:37 AM 1,518 30108553_572862057.xml
10/14/2010 03:19 AM 866 30108553_987645782.back.xml
10/14/2010 03:37 AM 1,168 30108553_987645782.xml
10/28/2010 08:23 AM 1,719 30111412_505605357.back.xml
10/28/2010 08:23 AM 3,042 30111412_505605357.xml
10/28/2010 08:23 AM 756 30111412_64738583.back.xml
10/28/2010 08:23 AM 1,133 30111412_64738583.xml
10/28/2010 08:24 AM 4,138 30111412_755517796.back.xml
10/28/2010 08:24 AM 7,840 30111412_755517796.xml
10/28/2010 05:14 PM 877 30111486_1278388460.back.xml
10/28/2010 05:14 PM 1,040 30111486_1278388460.xml
10/28/2010 05:14 PM 518 30111486_1365904614.xml
10/28/2010 05:14 PM 885,387 Sessions.back.xml
10/28/2010 05:14 PM 885,387 Sessions.xml
133 File(s) 2,036,250 bytes

Directory of C:\Windows\servicing\SQM

10/26/2010 08:55 PM <DIR> .
10/26/2010 08:55 PM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\servicing\Version

10/28/2010 08:14 AM <DIR> .
10/28/2010 08:14 AM <DIR> ..
10/28/2010 08:14 AM <DIR> 6.1.7600.16385
0 File(s) 0 bytes

Directory of C:\Windows\servicing\Version\6.1.7600.16385

10/28/2010 08:14 AM <DIR> .
10/28/2010 08:14 AM <DIR> ..
06/10/2009 01:36 PM 9 amd64_installed
06/10/2009 02:19 PM 9 x86_installed
2 File(s) 18 bytes

Total Files Listed:
1415 File(s) 25,737,724 bytes
26 Dir(s) 185,643,806,720 bytes free

C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing"
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
OUCH!
There are an awful lot of incomplete updates - and the last (and possibly most important) command did not run.

Please run this command - ensure that you hit the Enter Key after copy/pasting it to the CMD window.....
REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing" /S

post the results
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Every time my computer would try and update - it would take FOREVER so I would do it at night. When I would wake up my computer would be normal so I thought the updates went through. Here are the results from the last command.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing" /S

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing
EnableDpxLog REG_DWORD 0x1
EnableLog REG_DWORD 0x1
NextExecutionSequence REG_DWORD 0x11e
LastModified_UTC REG_SZ 2010/10/29/00:14:56
ExecuteState REG_DWORD 0x10000a
HangDetect REG_DWORD 0x0
LastProgress REG_BINARY FFFFFFFF00000000000000000000000001000000000000
00
RollbackFailed REG_DWORD 0x0
CanceledCurrentFailedTransaction REG_DWORD 0x0
SessionIdHigh REG_DWORD 0x1cb76fe
SessionIdLow REG_DWORD 0x4c32a8ec
DoqTime REG_DWORD 0x0
DoqCount REG_DWORD 0x0
PoqTime REG_DWORD 0x0
PoqCount REG_DWORD 0x0
RptTime REG_DWORD 0x0
RptCount REG_DWORD 0x0


C:\windows\system32>
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
Do you think I will be able to fix this problem at home with your help? Do you know how this problem happened? Thank you for your time.
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
To be honest, at the moment, I have no idea how fixable this is.
The Key contents is normal, so far as it goes - but ALL the subkeys are missing!
I think we'd better start from scratch and reset the whole WU system, and see what happens.
How do I reset Windows Update components?
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Do you want me to run the windows FixIt?
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
Sorry - yes, please!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I ran the fixit (also did that prior to posting on this forum) and it said it 'fixed' 2 things. The program instructed me to try running the task to see if FixIt worked... I tried to install itunes (the installation that led to realizing this problem) and it still didnt work ;(
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
iTunes is probably the worst one you could possibly try - their programming is on a par with mine :)

Try something nice and simple.....
see what happens if you try uninstalling the WAT update and reinstalling it....


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Oh no! The first command didnt even go through and a message box came up:

Installer encountered an error 0x8000ffff
Catastrophic failure

Well that sounds bad.....should I still reboot?
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I ran that FixIt - the run did not have much of 'report' but mentioned that it processed and I needed to reboot - which i did, should I try to run the command again that prompted that 8000ffff error message
 

My Computer My Computer

At a glance

Windows 7 Home Premium, 64-bit OS(RAM) 4.00GB
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Home Premium, 64-bit OS
Memory
(RAM) 4.00GB
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