windows explorer has stopped - when i click control panel

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karthikaroxo

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i am having 2 big issues from today afternoon,

1. when i click on the control panel or right click on the computer to get computer property, am getting "Windows explorer has stopped" error and i can't open the control planel.

2. windows update icon - i can see it in usual, but when i focus it, it disappear. also, i can see lot of icons in the icon place. the number of icons is getting increase.... pls refer the attached files.

is this virus? or windows update issue? pls suggest to fix the both issues

regards
Karthikeyan R
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Hi,

Please try this:

1. Click Start
orb.png

2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output of the cmd window once it finishes.

Regards,
Golden
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Dear Golden,

Thanks for the reply.

i have done what you mentioned and attached the report herewith. pls have a look and suggest me.

regards
Karthik
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Thanks for the reply. i have downloaded and started the process. still its in-progressing.

when i started, i got one error message, i clicked the "continue" option. now its on-going. [i have attached a screen-shot of the error message]

once its done, i will let you know the result.

i have attached one more screenshot [frequently_getting.png]. am getting the alert message frequently in my machine.


Thanks again.

regards
Karthik
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Dear Golden,

regarding SF Diagnostic Tool, still its running [more than 2 hours]. is this normal ?

regarding systeminfo.exe, i have run and update the information. after complete the information update, i closed the tool, i got a error message. i have attached the error's screenshot as attachment.

note: sorry for too many posting.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Dear Golden,

i have attached the report in zip format. pls have a look and let me know the next step or suggestion to fix the issue.

regards
Karthik
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
i have paste the result what i got. also i have attached the disk_manager screenshot


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KTBHC-YX3FG-FKRW8
Windows Product Key Hash: Z47j/p3Qx09HXxrbuHjcNr2JQXg=
Windows Product ID: 55041-OEM-8992752-50014
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {210E6E8B-9D2C-4618-A3AB-A458D8875A79}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{210E6E8B-9D2C-4618-A3AB-A458D8875A79}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FKRW8</PKey><PID>55041-OEM-8992752-50014</PID><PIDType>2</PIDType><SID>S-1-5-21-2944876207-269078058-2626193743</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH26EN</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0190Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20111117000000.000000+000</Date></BIOS><HWID>C56A3807018400FE</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65550</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550014-02-2057-7601.0000-0412011
Installation ID: 008712489483262852847692350145389380503814112705643426
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FKRW8
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 01-04-2013 06:42:21 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GF0tTxIBgrqjCqlrN7CazgqqhfkmS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
WDAT Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
ASPT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Code: 
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK

Your Office installation is counterfeit. Uninstall it - counterfeit software is often the cause of unexpected problems.

Code: 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Ensure this update is installed, reboot the laptop and post a new MGADIAG report:
http://support.microsoft.com/kb/971033
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Dear Golden,

Thanks for the information.

as you mentioned, i have un-installed the office fully. but i cant do the windows update. when i try to do the windows update am always getting "Windows Explorer has stopped working" pls refer the attached screenshot.

still am having the same issues.

Pls suggest me to proceed furuther
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Dear Golden

pls find the report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KTBHC-YX3FG-FKRW8
Windows Product Key Hash: Z47j/p3Qx09HXxrbuHjcNr2JQXg=
Windows Product ID: 55041-OEM-8992752-50014
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {210E6E8B-9D2C-4618-A3AB-A458D8875A79}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{210E6E8B-9D2C-4618-A3AB-A458D8875A79}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FKRW8</PKey><PID>55041-OEM-8992752-50014</PID><PIDType>2</PIDType><SID>S-1-5-21-2944876207-269078058-2626193743</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH26EN</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0190Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20111117000000.000000+000</Date></BIOS><HWID>C56A3807018400FE</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550014-02-2057-7601.0000-0412011
Installation ID: 008712489483262852847692350145389380503814112705643426
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FKRW8
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 02-04-2013 12:28:39 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GF0tTxIBgrqjCqlrN7CazgqqhfkmS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
WDAT Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
ASPT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
I don't see any obvious problems, apart from this:

Code: 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Please close all applications, then install this update:

Description of the update for Windows Activation Technologies

Once it completes, create a new MGADIAG report and post it here.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Dear Golden,

i have download the file and update the windows..

i like to convey one good news. 1 issue has been fixed in the out of 2. now i dont see any windows update icons in the tool bar.

but still i cant open the control panel etc...

pls find the MGADIAG report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KTBHC-YX3FG-FKRW8
Windows Product Key Hash: Z47j/p3Qx09HXxrbuHjcNr2JQXg=
Windows Product ID: 55041-OEM-8992752-50014
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {210E6E8B-9D2C-4618-A3AB-A458D8875A79}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{210E6E8B-9D2C-4618-A3AB-A458D8875A79}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FKRW8</PKey><PID>55041-OEM-8992752-50014</PID><PIDType>2</PIDType><SID>S-1-5-21-2944876207-269078058-2626193743</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH26EN</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0190Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20111117000000.000000+000</Date></BIOS><HWID>C56A3807018400FE</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550014-02-2057-7601.0000-0412011
Installation ID: 008712489483262852847692350145389380503814112705643426
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FKRW8
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 02-04-2013 01:54:56 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GF0tTxIBgrqjCqlrN7CazgqqhfkmS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
WDAT Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
ASPT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Code: 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012

Please follow this link and validate the install you just performed. Report the output that appears in the green banner, then create a new MGADIAG report and post here please.

Genuine Microsoft Software
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Dear Golden,

Thanks for the more suggestions.

pls find the attachment [result of the validation page - from the given url]

also result of MGADIAG is

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KTBHC-YX3FG-FKRW8
Windows Product Key Hash: Z47j/p3Qx09HXxrbuHjcNr2JQXg=
Windows Product ID: 55041-OEM-8992752-50014
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {210E6E8B-9D2C-4618-A3AB-A458D8875A79}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{210E6E8B-9D2C-4618-A3AB-A458D8875A79}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FKRW8</PKey><PID>55041-OEM-8992752-50014</PID><PIDType>2</PIDType><SID>S-1-5-21-2944876207-269078058-2626193743</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH26EN</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0190Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20111117000000.000000+000</Date></BIOS><HWID>C56A3807018400FE</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550014-02-2057-7601.0000-0412011
Installation ID: 008712489483262852847692350145389380503814112705643426
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FKRW8
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 02-04-2013 03:19:39 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:2:2013 15:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GF0tTxIBgrqjCqlrN7CazgqqhfkmS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
WDAT Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
ASPT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
That looks OK to me - please follow Noels suggestion.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Dear Golden.

Thanks sure will do
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
Dear Noels,

i have gone thru the given URL, and download the "windows update" and install it and ran [as mentioned it in the site].

during run, i got an error message. pls refer the attachment. so i can't proceed further.

Query:
in your last post, you have mentioned like "post the requested data" . it means, whether i need to send my problem in details ? or need to send the result of the "MGADiag"
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 home basic X64
CPU
Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
Motherboard
Sony corportation VAIO
Memory
4MB
Graphics Card(s)
NVDIA GeForce 410M
Sound Card
NVIDIA High Definition Audio and Contexant Smart Audio
Monitor(s) Displays
LED
Hard Drives
500GB
Antivirus
Microsoft Security essential
Browser
Chorme , Firefox, IE9
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