why do my Restore Points keep disappearing?

[sassofalco]

Bottom section of cbs.log

This is the bottom of the cbs.log Notepad page; [extracts overlap]

View attachment 318418

View attachment 318419

View attachment 318420

I hope that they help serve a purpose

 

[andrew129260]

Thank you. I will see if someone can assist you with this, as I am not a pro at reading cbs logs.

Could you possibly upload it somewhere else so we can see it? Like onedrive or google drive? Dropbox?

Or perhaps zip it compressed and upload it?

 

[ICIT2LOL]

Look cannot help with the ask but I did see you are backing up and I use this for mine on a weekly basis and you can set it to what you like
http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html sory if I ma tad OT but thought it might help.
John

 

[Britton30]

Tony it would be best if you're just upload the CBS.log file instead of pictures of it.

 

[gregrocker]

What defragger do you use?

 

[sassofalco]

Cranial meltdown

Tony it would be best if you're just upload the CBS.log file instead of pictures of it.

... The bleeding obvious 1 -

What defragger do you use?

Auslogics, and never experienced any problems.

Thank you. I will see if someone can assist you with this, as I am not a pro at reading cbs logs.

Could you possibly upload it somewhere else so we can see it? Like onedrive or google drive? Dropbox?

Or perhaps zip it compressed and upload it?

... The bleeping obvious 2 is attached;

View attachment 318512

Making hard work of this all around, and feel a right twerp. Maybe I should re-enlist the services of the Sepoys, but fear a mutiny on their part :shock:

 

[Layback Bear]

Please read.
Their are many reports when Googled about restore points problems when using Auslogic and other 3rd party defrag programs.

Windows 7 deletes all system restore points on reboot - Microsoft Community

I recommend using Windows 7 built in defrag. I works great, except you don't get to watch the little colored boxes jumping around.
Using Windows Tool doesn't mess up Windows.

 

[gregrocker]

Second case this week mentioning Auslogics defragmenter. The other one was the Registry defrag.

I would uninstall it and see if new Restore points stick. Make sure it's turned on in System Security.

 

[sassofalco]

Auslogics uninstall error

Second case this week mentioning Auslogics defragmenter. The other one was the Registry defrag.

I would uninstall it and see if new Restore points stick. Make sure it's turned on in System Security.

I have just tried to do an uninstall of Auslogics, and cannot access the Uninstaller - Error



OK ...so where to now?

Incidentally, I get the same error message if I try to uninstall [as Admin] via CCleaner>Tools>Uninstall> select Auslogics

...and just got another error which suggests that the .exe is no longer there?



Under Control panel>Programs and Features, Auslogics is still shown listed

 

[gregrocker]

Will it open and function?

Reinstall it from a trustworthy source guarding against sneakware at every step, for the purpose of uninstalling it. http://www.auslogics.com/en/software/disk-defrag/download/

Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[NoelDP]

Here's the errors from your SFC scan..

Line 35802: 2014-05-19 09:13:48, Info                  CSI    00000327 [SR] Repairing 2 components
 Line 35803: 2014-05-19 09:13:48, Info                  CSI    00000328 [SR] Beginning Verify and Repair transaction
 Line 35806: 2014-05-19 09:13:49, Info                  CSI    0000032a [SR] Cannot repair member file [l:30{15}]"NlsData0045.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 35809: 2014-05-19 09:13:51, Info                  CSI    0000032c [SR] Cannot repair member file [l:20{10}]"diagER.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

There don't appear to be any other problems in the CBS log background.

I'll post a fix protocol for the above later.

 

[Layback Bear]

Layback Bear the simple one is back.
I use the Windows 7 built in defrag.

Windows 7 knows Windows 7.
When you defrag with Windows 7 it put things where Windows 7 want them. That allows Windows 7 to find them.
Third party defrag programs puts things where the creator of the 3rd party program wants them.

Third-party disk defragmenter tools for Windows


Quote:
All versions of Microsoft Windows include a tool for disk defragmentation. The Windows Disk Defragmenter tool is a limited version of the Diskeeper program from Diskeeper Corporation. Disk Defragmenter does not include all the features available in the full version of Diskeeper
Seems like Diskeeper just took out all the bells and wissels and made Microsoft a defrag program to suite Windows 7.

To me that means that if one must use a 3rd party defrag program Diskeeper would be the one to choose.

http://www.majorgeeks.com/files/deta...l_edition.html

Home Online Store: Full Versions | Condusiv Products

Intel corp. also likes Diskeeper.

http://www.intel.com/design/motherbd.../diskeeper.htm

 

[NoelDP]

I've uploaded a file - sfoaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sfoaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sfoaa
or
DIR E:\sfoaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sfoaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

 

[sassofalco]

This is a marathon event - thanks to all so far

I've uploaded a file - sfoaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Zipped sfoaa folder saved to the desktop

Right-click on the saved file and select Extract all...
Right click and extract placed another sfoaa folder [accessible] on the desktop. A right click and Open on that gave me the following; Sfoaa [sub-folder] which when right clicked and Open again gave two files - 1. NlsData0045.dll, and 2. diaER.dll Ques? Have I made an error in opening?

Change the target to C:\ and click on Extract
Please expand on this - how do I 'change target'

Close all windows (it would be a good idea to print these instructions!) I have a print copy to follow.

Now reboot to the Repair Environment [Restart and start tapping F8 key?] - as soon as the machine restarts, start tapping F8 - this should bring up
the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
- no Username or password
Pick the option to use a Command Prompt

At the prompt type
DIR C:\sfoaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sfoaa
or
DIR E:\sfoaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sfoaa <drive>:\windows\winsxs /y /i /s /v /h

So if I find the folder in Drive C:, then I enter

XCOPY C:\sfoaa C:\windows\winsxs/y/i/s/v/h - is this the correct command? and then hit Enter to run?

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

Thanks for sticking with this NoelDP ... I'm now venturing into realms never entered into before, and therefore am uncertain of some of your instructions. I have entered my comments for clarification into the body of your post so that I gain the confidence I need to understand the advice you are giving, and the steps I need to take to make sure that I don't mess this up.

 

[sassofalco]

Layback Bear the simple one is back.
I use the Windows 7 built in defrag.

Auslogics gone ...

 

[sassofalco]

Will it open and function?

Reinstall it from a trustworthy source guarding against sneakware at every step, for the purpose of uninstalling it. Download Auslogics Disk Defrag Free

Installed new version from Auslogics, then Uninstalled it in Programs and Features - finally got rid of all of it. But I'll still look later for fragments in CCleaner Registry cleanup, once I get through this marathon effort.. Thanks for heads-up

 

[NoelDP]

Right-click on the saved file and select Extract all...
Right click and extract placed another sfoaa folder [accessible] on the desktop. A right click and Open on that gave me the following; Sfoaa [sub-folder] which when right clicked and Open again gave two files - 1. NlsData0045.dll, and 2. diaER.dll Ques? Have I made an error in opening?

Yep - not to worry.
just delete the folder (not the zip file) you created

right-click on the sfoaa zip file and select Extract all...
You should get a popup with a path option that looks something like

C:\Users\Fred\desktop

Simply change it to C:\

Now reboot to the Repair Environment [Restart and start tapping F8 key?] - as soon as the machine restarts, start tapping F8 - this should bring up
the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
- no Username or password

You must have a username - or Windows wouldn't let you log in
Passwords are advisable but optional

Pick the option to use a Command Prompt

At the prompt type
DIR C:\sfoaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sfoaa
or
DIR E:\sfoaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sfoaa <drive>:\windows\winsxs /y /i /s /v /h

So if I find the folder in Drive C:, then I enter

XCOPY C:\sfoaa C:\windows\winsxs/y/i/s/v/h - is this the correct command? and then hit Enter to run?

Yep

Thanks for sticking with this NoelDP ... I'm now venturing into realms never entered into before, and therefore am uncertain of some of your instructions. I have entered my comments for clarification into the body of your post so that I gain the confidence I need to understand the advice you are giving, and the steps I need to take to make sure that I don't mess this up.

No problem - doing this sort of thing for the first time can be rather daunting! (but I've got some real duffers through it before, and you seem to be well above that level )

 

[sassofalco]

No problem - doing this sort of thing for the first time can be rather daunting! (but I've got some real duffers through it before, and you seem to be well above that level )

Well Mate! All done per your clear instructions and advice above.

...and I've learned - I think = Duffer Class III.

View attachment 318582

And the message on the Command page this time was - "Windows Resource Protection found no
integrity violations"

Does this mean we have a winner??

 

[NoelDP]

Well done!
here's the end-of-scan for you...

POQ 133 ends.
2014-05-21 00:49:38, Info                  CSI    00000316 [SR] Verify complete
2014-05-21 00:49:38, Info                  CSI    00000317 [SR] Repairing 0 components
2014-05-21 00:49:38, Info                  CSI    00000318 [SR] Beginning Verify and Repair transaction
2014-05-21 00:49:38, Info                  CSI    00000319 Repair results created:
POQ 134 starts:
 
POQ 134 ends.
2014-05-21 00:49:38, Info                  CSI    0000031a [SR] Repair complete

I'll let the others back at you now to do the other stuff as necessary

Good luck!

 

[andrew129260]

Noel, Thank you. Your assistance is very much appreciated.

1.)Download security check below.

This will show me what security software you use and what the status is of services such as windows firewall:

Downloading SecurityCheck

Open and run: SecurityCheck.exe
Follow the instructions inside the window that appears.

When done, a Notepad report opens automatically, called: checkup.txt

Please post the checkup.txt in your reply using the paperclip: