BSOD - crash from a new hard drive??

[bbshopplf]

Months ago I started having occasional (once/wk?) BSODs citing hal and ntkrnal, but I updated my BIOS and they went away.

Just replaced the hard drive in my machine. After 3-4 days, the BSODs are happening frequently (once/day), seemingly the same error.

Any help is appreciated. DM Log attached.

 

[axe0]

Hi bbshopplf,

Welcome to 7forums.

Are there by any chance more than 2 dumps located in C:\Windows\Minidump?

 

[bbshopplf]

No; there have been two crashes only, at least since I updated the BIOS (that was months ago).

 

[bbshopplf]

New file attached, with last night's crash.

I'd be grateful for whatever help I can get here.

If there are other posts I should reference, I found some in these forums that seemed related, but I'm just not knowledgeable enough to know for sure which rabbit hole to go down.

Someone saying "this post is definitely, directly related to your issue" would be wonderful.

 

[bbshopplf]

No crash last night, and I've not shutoff any "middle of the night" processes.

At the same time, during the day I've been avoiding any "processor taxing" tasks the past few days, fearing a crash.

New information I've just thought of - twice a few days ago I attempted to run some video conversions (which is way processor taxing), and both times my system "hung". There was no BSOD, everything just froze and I had to restart (I couldn't Ctrl+Alt+Del or anything like that).

That night was when the first BSOD happened.

Can anyone help me?

My mind has opened to "use this to justify a processor/motherboard upgrade with my wife", however there's always a cost involved there, haha.

Thanks to anyone with ideas.

 

[axe0]

I've looked at the dumps, they all say the same which, if the crashes would be frequent like a few times a day, would indicate a CPU related issue. If it is possible without spending (too much) money, I would recommend testing the CPU in a different system to see how it goes so you'll know for sure if you can use it to justify an upgrade.

All in all, I would need a few more dumps to be conclusive, but if you're willing to take the chance that any other 0x124 BSOD is the same (which it presumably will be) go with what your mind tells you

 

[bbshopplf]

I've looked at the dumps, they all say the same which, if the crashes would be frequent like a few times a day, would indicate a CPU related issue. If it is possible without spending (too much) money, I would recommend testing the CPU in a different system to see how it goes so you'll know for sure if you can use it to justify an upgrade.

All in all, I would need a few more dumps to be conclusive, but if you're willing to take the chance that any other 0x124 BSOD is the same (which it presumably will be) go with what your mind tells you

I appreciate all that very much.

This is my first "micro case", so it gets my attention when I read that a possible cause of these BSODs could be overheating (I do not overclock, fyi, but for how long is that cooling system supposed to last? It sure is cramped in that case.)

Is there a way to test for overheating? A logfile somewhere?

 

[axe0]

Your cooling system life expectation is 40.000 hours, when used 24/7 you would need to replace the cooling system after 4.5 years. Assuming the normal usage, a few hours a day, it can be at least twice or three times longer if there are no problems.

The best way to test for temperature issues is through a stress test like prime95, the temps need to be below 70c else the CPU will get problems.

 

[bbshopplf]

Thanks very much for the info re: cooling system.

I just found a program to check my temps. Screenshot attached (it doesn't look very good - nothing running on the PC when this was taken).

Also I've had two more crashes, the past two nights.

New dumpfiles attached. Would you mind looking one more time?

I'd like to know whether I need a new processor or new cooling system.

I purchased the chip and cooling system in June of 2015, and I do run the PC 24/7. It's not doing more than idling though, about 14 hours a day, I would guess.

Thoughts?

 

[axe0]

Could you run Download Speccy | Find your computer specs, free! instead please and post a screenshot of the temperatures.

 

[bbshopplf]

The high temps had me really worried.

I took it apart, cleaned the chip and heatsink, and reapplied thermal paste.

Made all the difference in the world, with the temperatures.

When I removed the heatsink, the paste was a little thick in some areas and absent on 30% of the chip, I'd say.

It lasted fine for years, but, I guess that catches up with you.

Thanks so much for all your help! It's helpful just to have a second person providing feedback.