Cannot install software due to corrupt install files

[KeetScott]

Hi all,

I have a brand new computer running windows 7 home prem 64bit. Windows 7 installation is only one day old so all drivers are new. This is happening when trying to install different software installation files downloaded from the internet. I have downloaded these different installers (from different sources/websites) using firefox and IE (and IE with no addons) with the same result.

The .exe or extraction file downloads ok. When I run the installer I get different versions of the same message that a file is missing or the file is corrupted.

I have tried disabling anti virus and the windows firewall. I have also tried restarting the windows installer service. I have also tried the Microsoft fixit solution 50123.

I have also had problems with windows updates specifically the malicious software removal tool KB890830. I get the error 80200053 even though I have no Anti virus processes running at all!

This happened a week ago as well so I did a complete reinstall of windows 7 yesterday and this problem has reappeared on the new install!

 

[SlasherIT]

Please tell me an example software you are trying to install, and tell me the error message you get from trying to do so.

 

[KeetScott]

Hi there Slasher, thanks for replying.

Example 1 is Java Runtime Enironment: Error: Downloaded File C:Users.....\jre1.6.0_25-c-l.msi is corrupt.

It then offers to run compatibility and I've tried running as admin and with xp sp2 compat but still no joy.

 

[SlasherIT]

Is your Windows 7 fully updated with SP1 and all the other updates?

 

[KeetScott]

There's two Windows Updates that always fail to install (Error: 80200053). The two that can't download are KB890830 (maliciousSoftware Removal tool 64bit), KB2434419 Windows Live Essentials.

 

[SlasherIT]

When you re-installed Windows 7, was the installation of Windows 7 from your OEM or the original Windows 7 disc (or .iso) from Microsoft?

 

[KeetScott]

My laptop came with a recovery partition with Windows 7 on it. I just started the recovery console. My next step I guess is write the OS to DVD and completely wipe HD and reinstall...I really hoped there would be some solution except that...

 

[SlasherIT]

Well, the problem seems to be coming from your OEM copy of Windows 7. You should install vanilla Windows 7, and then download the drivers for your computer from your OEM website.

 

[KeetScott]

Thanks for the advice. Do you know if the OEM can provide me with a copy of vanilla Windows 7 in this circumstance? Or is it enough just to create and use the restore disc that my recovery partition creates?

 

[cmd187]

I doubt the OEM has a problem. Are you using wired or wireless to download?

 

[KeetScott]

I've tried both.

 

[cmd187]

Does this still happen in Safe Mode with Networking?

 

[KeetScott]

yes I can recreate it in safe mode with networking. Also, I was thinking, it's strange that had this same Windows 7 version from the OEM working perfectly for four weeks before having to make the reinstall after developing problems a week ago.

 

[cmd187]

Can you run Memtest as a bootable pre-built .iso here: Memtest86+ - Advanced Memory Diagnostic Tool and then try Seagate Seatools to look at your HDD. Some hardware may be failing.

 

[KeetScott]

Could it be a windows update that caused this? Another problem (possibly unrelated) is that I experienced Flash video crashes in multiple browsers after the latest Flash update was released (10.3.181). Could a Flash update install these errors?

 

[cmd187]

Possibly, but I'd rule out hardware first.

 

[SlasherIT]

A flash update cannot cause this much damage. You don't have much to lose really, so it is best if you would re-install a vanilla Windows 7. Depending on your case, it could take longer to find the issue, rather than solving it immediately by re-installing a vanilla Windows 7.

 

[SlasherIT]

Uh cmd, hardware has absolutely nothing to do with him getting installer errors. His system played Flash videos fine before, and now it's not working top-notch, but thats a software, not hardware issue.

 

[SlasherIT]

Keet-scott, do you have a plain vanilla copy of Windows 7?

 

[KeetScott]

Possibly, but I'd rule out hardware first.

Hi cmd - unfortunately due to the issue I have previously described I cannot download the software to carry out your suggestions. Seagate file is corrupt when I try to run and the Memtest will not mount.