Computer will not stop trying to update to win 10

[BagelAnne]

I have windows 7 on a computer that also has software that is incompatible with win 10.
Win 10 keeps trying to install.
I called Microsoft support and they took control of the computer.
After a couple of months, win 10 is back trying to install.
Please advise!

 

[townsbg]

I suggest that you try here. Windows 10 Help Forums

 

[YmodemYNot]

Better yet - Never10

 

[torchwood]

Hi Anne,

Im intrigued as to what the MS tech did, any idea??

As far as im aware the KB that upgrades the OS to W10 was pulled quite a while back.
There was an option to Register for W10, now if you did, it might explain its re-occurence,
(after 90 days???)

Anyway lets try these,

1)
from here use option 3
Windows Update - Reset

2)

Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

Now please reset your update settings to LET ME CHOOSE

reboot

Wait about 10/15 minutes manually check for updates
DO NOT INSTALL ANY - would like to know what its offering you.


Finally
A tool a lot of us used was GWX

http://ultimateoutsider.com/downloads/GwxControlPanelSetup.exe

Install it after completeing 1 and 2 above

Roy