Games crashes to desktop and browsers stop responding

[purebusiness]

Hi.

Recently installed win 7 64b Home Premium (was previously 32b) as my specs said I was 64b ready.
Upgraded the pc with 4GB more RAM (now 8GB total)
Also upgraded with a new graphics card: NVIDIA GeForce GTX 560 Ti
All installed on a new 120GB SSD disk

Now my problems started...When I play SWTOR and WOW it randomly crashes to desktop. My browsers also stop responding and crashes (usually with java or flashplayer) I have updated all java`s and flashplayers btw.

I monitored my pc using afterburner (did no clocking whats so ever, was at default) and all temparatures where normal - at 30C on idle and around 50-60C while gaming.

My graphic cards is overclocked allready from the manufacture at 900MHz.
The card is a GTX560 TI Direct CUII TOP

I first thought it was the drivers, but tried all of them. I now got it back to the stable 275.33...

I checked with /scannow and it found a few corrupted files it could not repair. Tried this 3 times according to the guide.
I`ve tried the /scannow guide with no luck and tried to do a repair using this method with my OS dvd and I actually got a BSOD doing that.

I have now done a NEW clean install of win 7 64b Home Premium, but the same problems are still there. Still corrupted files using /scannow.

So I am back to where it was...games crashes and browser stop responding (IE 8 is the only one I am using atm)

I have attached the required files and also the sfcdetails report.
My profile is updated with my computer specs.

Would love if anyone could help me out with this

Thank you,
Purebusiness

EDIT: have uploaded updated dump files after "graphic drivers have stopped responding and have been restored" error

EDIT2: I have attached an Error log in english as per instruction

 

[Ahven2001]

This sounds like it is a hardware problem in general, since you have already reinstalled with a clean os.

I would start with a memory test for 2 or more hours with your 8gb of ram, and then follow up with a hard drive long test to check for HDD errors. If your getting a crash report that would help a lot.

 

[purebusiness]

Thank you.

What programs you suggest I use for the memory test and the hard drive long test?

Purebusiness

 

[Ahven2001]

since you have more than 4gb of ram you will need memtest86+ to test all of the ram found: here

For the HDD test, it would be best to go with the manufacturer of the HDD's tools. They should be free to download the tools, but some support sites require product reg before they give you the download link. (in my experience the WD Diagnostic will work for a lot of different manufacturers though)

 

[purebusiness]

As we speak I just had a "graphic drivers have stopped responding and have been restored"
Drivers and updates are up to date. I`m not a techie, but it might be, as Ahven2001 mentioned, a hardware problem.

The error message just appeared for a few seconds, but I do recall it mentioned something about Kernel in there (no idea if that is relevant)

Should I create another dump file?

Purebusiness

 

[writhziden]

Yes, please upload the latest .dmp files. The more information we have, the easier it will be to help you.

Due to the fact that you continue to have corrupted files even after a fresh install, I am wondering: Where did you get your Windows 7 installation disc?


Also, since your error logs are not in English, I am having a hard time deciphering them. Could you follow these steps to post error logs for us?

1. Click Start Menu
2. Type eventvwr into Search programs and files (do not hit enter)
3. Right click eventvwr.exe and click Run as administrator
4. Expand Custom Views
5. Click Administrative Events
6. Right click Administrative Events
7. Save all Events in Custom View As...
8. Save them in a folder where you will remember which folder and save as Errors.evtx
9. Make sure they are saved with display information for English
10. Go to where you saved Errors.evtx
11. Right click Errors.evtx -> send to -> compressed (zipped) folder
12. Upload the .zip file here.

 

[purebusiness]

Yes, please upload the latest .dmp files. The more information we have, the easier it will be to help you.

Ok, I have uploaded an updated dump file.

Purebusiness

Also, since your error logs are not in English, I am having a hard time deciphering them. Could you follow these steps to post error logs for us?

1. Click Start Menu
2. Type eventvwr into Search programs and files (do not hit enter)
3. Right click eventvwr.exe and click Run as administrator
4. Expand Custom Views
5. Click Administrative Events
6. Right click Administrative Events
7. Save all Events in Custom View As...
8. Save them in a folder where you will remember which folder and save as Errors.evtx
9. Make sure they are saved with display information for English
10. Go to where you saved Errors.evtx
11. Right click Errors.evtx -> send to -> compressed (zipped) folder
12. Upload the .zip file here.

Ah, my bad, doing that now.

Purebusiness

Due to the fact that you continue to have corrupted files even after a fresh install, I am wondering: Where did you get your Windows 7 installation disc?

I ordered it online from a webshop here in Norway. They are big and legit so its an original disc

Purebusiness

Also, since your error logs are not in English, I am having a hard time deciphering them. Could you follow these steps to post error logs for us?

1. Click Start Menu
2. Type eventvwr into Search programs and files (do not hit enter)
3. Right click eventvwr.exe and click Run as administrator
4. Expand Custom Views
5. Click Administrative Events
6. Right click Administrative Events
7. Save all Events in Custom View As...
8. Save them in a folder where you will remember which folder and save as Errors.evtx
9. Make sure they are saved with display information for English
10. Go to where you saved Errors.evtx
11. Right click Errors.evtx -> send to -> compressed (zipped) folder
12. Upload the .zip file here.

Just uploaded the Error zip file. Its in my first original post.

Purebusiness

 

[writhziden]

Alright, go through Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server to fix errors with Event ID 4107.
Go through Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2 to fix errors with Event ID 10.

You have a lot of errors involving corrupted/damaged files/hash tables leading me to believe your crashes are related to similar problems. I would suggest running http://www.sevenforums.com/tutorials/433-disk-check.html with both boxes checked and then doing a http://www.sevenforums.com/tutorials/3413-repair-install.html using your installation disc (I assume it has SP1 built in since it says 7601, so it should be capable of a repair install).

You also received this warning in your logs: The file system structure on volume C: has now been repaired. This further suggests you need to run disk check before doing a repair install.

 

[purebusiness]

Alright, go through Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server to fix errors with Event ID 4107.
Go through Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2 to fix errors with Event ID 10.

Done

You have a lot of errors involving corrupted/damaged files/hash tables leading me to believe your crashes are related to similar problems. I would suggest running http://www.sevenforums.com/tutorials/433-disk-check.html with both boxes checked and then doing a http://www.sevenforums.com/tutorials/3413-repair-install.html using your installation disc (I assume it has SP1 built in since it says 7601, so it should be capable of a repair install).

Will do the disk check now. Yes, it has SP1 built in

You also received this warning in your logs: The file system structure on volume C: has now been repaired. This further suggests you need to run disk check before doing a repair install.

Your drive may be failing: . NET Runtime version 2.0.50727.5448 - Fatal drive motor error (000007FEEF347836) (80,131,506); I will have to look into this. Something may have been lost in translation. The original is .NET Runtime version 2.0.50727.5448 - Uopprettelig kjøremotorfeil (000007FEEF347836) (80131506)

Ah, this is my new SSD. It has the latest firmware on. I do have another 1TB harddrive on this computer thoughs. So if the SSD is broken, I can install win7 on my other drive

 

[writhziden]

Turns out the .net runtime had nothing to do with your hard drive. It was a translation issue. It was just saying the .net engine was broken, essentially. A software issue is all.

Have you updated your BIOS to go with your SSD firmware?

And for the SSD, you do not want to tick both boxes in the http://www.sevenforums.com/tutorials/433-disk-check.html, just the automatically fix file system errors box.

 

[purebusiness]

Have you updated your BIOS to go with your SSD firmware?

No I havent. No idea how to do that, sorry. I did however check if the SSD had the latest firmware and it had...

And for the SSD, you do not want to tick both boxes in the http://www.sevenforums.com/tutorials/433-disk-check.html, just the automatically fix file system errors box.

Crap, I just did the disk check with both boxes ticked...did I damage it in any way doing that? The PC started up windows so fast after the check so I didnt see if it had repaired anything. No pop up or anything after

 

[writhziden]

It won't damage it, it just isn't necessary for SSDs since they do not have the same hardware as HDDs. You can check the log following the steps in http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

Have bad news. Your motherboard does not have an update for SSD technology. The latest update is two months after your current one and is May, 2009. That was before SSDs really started getting support on motherboards. You can contact ASUS and ask what they recommend for you, but I am guessing this is part of why you are having problems with the disk.

 

[purebusiness]

It won't damage it, it just isn't necessary for SSDs since they do not have the same hardware as HDDs. You can check the log following the steps in http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

Have bad news. Your motherboard does not have an update for SSD technology. The latest update is two months after your current one and is May, 2009. That was before SSDs really started getting support on motherboards. You can contact ASUS and ask what they recommend for you, but I am guessing this is part of why you are having problems with the disk.

Ahhh, no wonder I got all these problems. But its no problem sir, atleast now I know Soooo, I have a regular harddrive as well. Should I just install win 7 on that one and just remove the ssd?

I must say the support here is excellent! I have tried so many things to solve this for weeks. Thank you again!

 

[writhziden]

I would switch to the HDD until you can get a system that supports the SSD or until you can talk to ASUS about your current motherboard and whether you can get support for the SSD with that board.

 

[purebusiness]

I would switch to the HDD until you can get a system that supports the SSD or can talk to ASUS about your motherboard and whether you can get support for it.

Got ya!

Thanks again and I will do that right away. If that sort out my problem I will let you know asap

Have a great night!

Purebusiness

 

[purebusiness]

Ok...

Removed my SSD disk and did a fresh install of win7 Home Premium 64b on my old HDD.
Did all the windows updates
Tried to load a game....SAME CRASH to desktop
When I tried to refresh my windows experience index I got a BSOD
Created the dump file and health report and have attached it to this post
Tried sfc /scannow - found several files that where corrupted, but when I added the line to create a text file on my desktop for the report, nothing happened. So I dont have that report, sorry.

Also followed your steps to create the Error report in english - now it pops up first it cant find the file..then it appears and when I try to save it (in english) another error telling me it cant be found. I have attached those two errors as a print screen image.
Its in norwegian, but they say:
1. One or more logs has errors
2. System cant find the file

Now I tried the repair from dvd. It starts up and start unpacking...then it stops with an error telling me it cant upgrade...

Is this a buggy OS dvd I`ve got here? Was bought legit at the store (online) and I got the physical dvd right here.

I also checked with Microsoft upgrade advisor that my system was ready for win7 64b. Would it help to go to microsoft and upgrade to win7 64 pro? As a downloaded version?

My computer is soon going out the window...lol

Edit: managed to get a sfc text file with the info on corrupted files. Have attached it here

Edit2: Updated computer spec for my HDD as I removed my SSD

Purebusiness

 

[writhziden]

Alright, here is what you should do. Download and install a fresh version of Windows 7 Home Premium x64 from Windows 7 Home Premium x64 with SP1 ISO and burn it to disc. See if you have the same problems with that disc.

 

[purebusiness]

Alright, here is what you should do. Download and install a fresh version of Windows 7 Home Premium x64 from Windows 7 Home Premium x64 with SP1 ISO and burn it to disc. See if you have the same problems with that disc.

Download it to pc - burn it to a disc and then reboot with the disk and install, right?
Do I need a burn program for this or just drag the file over to the disc?

Cheers

Purebusiness

 

[writhziden]

You will need a burn program. Do you need help finding one?

Many on here recommend The Official ImgBurn Website

 

[purebusiness]

Thank you. Got the burn program and now downloading the ISO file
Very slow broadband here so will take a couple of hours. Will get back to you
Purebusiness