Just plain HELP!!!

[gigagiggles]

"Can I tell you that I have installed :-
The Lenovo tool box
Advast
ccleaner
and Malwarebytes
corel paint shop pro
and Photoimopression

Mcafee was already installed"

Is Advast a real-time anti-virus scanner? Is Malwarebytes just an on-demand scanner? Is McAfee a security suite? Having more than one actively defending your PC will invite conflict and result in weird PC behavior.

 

[karlsnooks]

gigagiggles,

Please start your own thread so that we don't confuse each other and especially not the thread starter.

Thanks for your understanding.

 

[sandy52]

sandy,

download, install and run CCleaner. This will clean up some.

CCleaner is free and link is in my sig.

so that we can accurately advise you as to which and what programs do not need to run when you turn on the computer and which ones you should considedr uninstalling, pleae carry out the following:

LIST OF STARTUP AND INSTALLED PROGRAMS USING CCLEANER


CCleaner | Tools icon | Startup button | click on Save to text file button (bottom right side)

Using the PAPER CLIP icon in the top panel of a Message Reply window, attach the startup.txt file generated by CCleaner.

CCleaner | Tools icon | Uninstall button | click on Save to text file button (bottom right side)

Using the PAPER CLIP icon in the top panel of a Message Reply window, attach the install.txt file generated by CCleaner.

Hello I have Ccleaner, I will try and do as you ask :O)

 

[sandy52]

correcting

 

[gigagiggles]

I wasn't hijacking the thread. I was offering an observation on the OP's data.

 

[gregrocker]

Sandy, I gave you the steps earlier to achieve a Clean Boot so that all of those programs are not starting up with Win7, very possibly causing the problems.

None of those programs besides Avast needs to start with Windows. They are freeloaders on your RAM, CPU, Startup Time, can spy on you and cause problems such as you are experiencing. You can disable each safely through the CCleaner Startup interface.

After you run for awhile to check the difference without the startup freeloaders, you can opt to enable IAStor for closer HD monitoring and perhaps the two energy management listings which will tend your battery closer.

However clean reinstalls to Lenovos with none of those utilities included (just Win7) almost always give better performance than the factory preinstalls loaded down with bloatware and useless factory utilities that have better versions built into Win7. Reinstalling Windows 7

 

[sandy52]

Sandy, I gave you the steps earlier to achieve a Clean Boot so that all of those programs are not starting up with Win7, very possibly causing the problems.

None of those programs besides Avast needs to start with Windows. They are freeloaders on your RAM, CPU, Startup Time, can spy on you and cause problems such as you are experiencing. You can disable each safely through the CCleaner Startup interface.

After you run for awhile to check the difference without the startup freeloaders, you can opt to enable IAStor for closer HD monitoring and perhaps the two energy management listings which will tend your battery closer.

However clean reinstalls to Lenovos with none of those utilities included (just Win7) almost always give better performance than the factory preinstalls loaded down with bloatware and useless factory utilities that have better versions built into Win7. Reinstalling Windows 7

Thank you again, I will stop all but Advast running on start up and see how I go for a while, I will let you know how I get on )

 

[gregrocker]

Continue to check the logs for repeat errors: troubleshooting steps

Keep us posted.

 

[sandy52]

Continue to check the logs for repeat errors: troubleshooting steps

Keep us posted.

Well, I stopped them all except Avast - and - it did not blow up, so I must be getting somewhere
I will keep checking the logs to see if anything unwanted is showing up.
Thank you again!

 

[gregrocker]

You're most welcome.

Let us know also how performance pans out.

 

[sandy52]

You're most welcome.

Let us know also how performance pans out.

Will do

 

[karlsnooks]

to help you see where the paper clip is:

Please resubmit using the paper clip.

 

[sandy52]

View attachment startup.txt


That better ?

 

[karlsnooks]

Much better and now review the procedure and post the install.txt file.

 

[karlsnooks]

That list shows both MuckAfee and Avast. Uninstall Muckafee. Personally, I'd also uninstall Avast and use only Microsoft Security Essentials (MSE) link in my sig.

In any case,
rb: | type MSCONFIG | ENTER | STARTUP tab |

Uncheck ALL except for the one entry for the av which you decided to keep. In other wards, leave either MuckAfee or Avast checked and uncheck the rest.

After that, REBOOT.

 

[sandy52]

Much better and now review the procedure and post the install.txt file.

Sorry - install.txt file????? have got Mondays thicko hat on, can you explain again what I am supposed to do?

By the way, start up was a lot quicker with most of the items removed!

 

[karlsnooks]

CCleaner | Tools icon | Uninstall button | click on Save to text file button (bottom right side)

Using the PAPER CLIP icon in the top panel of a Message Reply window, attach the install.txt file generated by CCleaner.

from the same post about startup.txt

 

[sandy52]

Hello again, just up dating you. The machine is working much better, but still does occasional odd things, for instance, I closed down completely this afternoon, all the lights bar the power light went out, half an hour later, I heard a noise like the cd drive starting up, all the lights were back on and it was starting up by it'self!!
Now, either I have a playfull ghost around, or there is a perfectly logical reason for it doing this.

Sandy

 

[gregrocker]

Does the Power button flash correctly when it sleeps, so you know it isn't going to sleep instead of shutting down?

Are there any clues in the Performance>Diagnostics log I listed for you to monitor?

 

[sandy52]

Hello, I never put the computer in sleep mode, I always close it down completely.
I have checked the log, in the last 24 hours there have been several 'errors'

service control manager - twice
RTL8167
sidebyside

I am afraid they mean nothing to me, are they a clue to whats going on?