Solved My.comp.wont.upgrade.to.Home.Premium....

[Cyanide]

Okay..

So today after my friend suggested me upgrading my os to home premium to fix some of the errors , that's what i planned when I came home. So when I'm trying to upgrade for the fourth time now it says that The upgrade was unsuccessful. Now I'm absolutely pissed.. I paid 120 bucks so it would work. Now its not even working and I cant reach the Internet to fix it because my IPv4 Autoconfiguration is invalid...Can someone please help me..

 

[Cyanide]

I honestly don't mean to bump but I'd like to have this issue fixed asap..

 

[BugMeister]

- did you check this out yet:
Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade

- or this:
http://www.sevenforums.com/installation-setup/182347-upgrade-starter-home-premium-upgrade-dvd.html

- and hiya..!!

 

[Cyanide]

Well I am using the anytime upgrade function since its only the upgrade key I bought. And yea I did.

And sup!!

 

[kegobeer]

Where did you buy this? You can get the Starter to Home Premium upgrade directly from Microsoft for $79.95.

What errors did you have that you thought would be fixed by upgrading?

 

[Cyanide]

That's the upgrade key I have. And my mom got it from staples.

 

[kegobeer]

Ok, now for part two:

Where did you buy this? You can get the Starter to Home Premium upgrade directly from Microsoft for $79.95.

What errors did you have that you thought would be fixed by upgrading?

 

[NoelDP]

This sounds very odd to me - please run an MGADiag report and post the results.
we need to see a full copy of the report
produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point),
and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of
your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

 

[Cyanide]

http://i.imgur.com/DM6Yd.png this is a screenshot of the error message I got when trying to upgrade.

Kegobeer I had an Autoconfiguration IPV4 Address issue that my friend suggested upgrading would fix. I also have some performance issues and i cant install IE9.

NoelDP I'm trying your suggestion now.

E: @NoelDP http://i.imgur.com/KhZTK.png that's the diagnostic report. The Version is windows 7 starter.

 

[OldMX]

Post computer specs please.

 

[Cyanide]

Uhmm are any of them in the diagnostic report I put up before???

 

[NoelDP]

What diagnostic report you posted?

 

[Golden]

E: @NoelDP http://i.imgur.com/KhZTK.png that's the diagnostic report. The Version is windows 7 starter.

Hi,

We need the full, unedited diagnostic report to troubleshoot this issue (not a partial screen capture).

Re-run the report, then click the copy button (ignore any errors that pop-up) and then use CTRL+V to paste it here in your next reply.

Regards,
Golden

 

[Cyanide]

What full version? I have no Internet on my computer so I had to send a Screenshot to my kindle fire. I'm not exactly sure how to add it here from my computer..

NoelDP check my last post.

 

[NoelDP]

The license showing in the screencap is for a Dell machine with Win7 Starter installed.
WE DO need the full and unedited report if we're to make any sense of what you say.

You can save the report to a TXT file and the post it

 

[Cyanide]

Download diagnosticreport.txt from Sendspace.com - send big files the easy way sorry but here. If u want to view it you'd have to download it I guess..

 

[NoelDP]

You have not installed the WAT update - which limits the usefulness of the report.
You say that you have no internet connectivity on this machine - yet the Inspiron comes with built-in WiFi, and an Ethernet port. What is the problem there?

You have a counterfeit copy of Office Enterprise 2007 installed (unless you acquired it through your college or employer).

The SLIC table in the BIOS looks a little odd. Please tell us EXACTLY what the COA sticker on the case (or possibly in the battery compartment) says - but DO NOT include the actual Key.

 

[Cyanide]

:I don't use enterprise anyways. I'm not so sure how my friend put it here anyways.

Can I install/upgrade the stuff you said were old/not installed on my laptop?

Coa: Windows 7 Starter SNPC OA. That's al it says since the rest is faded..

 

[NoelDP]

The COA sounds OK - at least it matches the installation.

Yes, you can install the WAT Update - either using Windows Update as KB971033, or direct from Description of the update for Windows Activation Technologies - you'll need the 32-bit (x86) version.

I doubt it will make any difference to your problem, though.

What EXACT error message do you get when you attempt to use the Anytime Upgrade procedure?

(You have retrieved the proper Key from MS, rather than attempting to input the PIN from the AU package?)

 

[Cyanide]

Nah that was the product key. I have a screenshot of the error message. Idk if it will be of any help though.

http://i.imgur.com/DM6Yd.png there.