Solved Windows Explorer Crashes

[Kaktussoft]

Hi,

As requested I have attached the logs to this message.

Thanks

Along with another SFC log

in CBS.log : 2012-11-20 17:22:27, Info CSI 00000325 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

SFC/SCANNOW still gives errors?

 

[Kaktussoft]

Hi,

As requested I have attached the logs to this message.

Thanks

Along with another SFC log

Both CHECKusr files have no errors at all!!

 

[Kaktussoft]

Form http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
Do:

chkdsk/f  c:

Eventually check other disks as well. No errors? All errors repaired? Eventually run it again to be sure disk is running fine. Run http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html as well

 

[BarryBruce1975]

Hi,

As requested I have attached the logs to this message.

Thanks

Along with another SFC log

in CBS.log : 2012-11-20 17:22:27, Info CSI 00000325 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

SFC/SCANNOW still gives errors?

Hi,

Yes, I found that weird too. Once I had completed the SFC the prompt window say there was errors which could not be repaired?!!

 

[Kaktussoft]

Hi,

As requested I have attached the logs to this message.

Thanks

Along with another SFC log

in CBS.log : 2012-11-20 17:22:27, Info CSI 00000325 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

SFC/SCANNOW still gives errors?

Hi,

Yes, I found that weird too. Once I had completed the SFC the prompt window say there was errors which could not be repaired?!!

Reboot your machine. Then sfc/scannow still gives unrepairable errors?

 

[BarryBruce1975]

in CBS.log : 2012-11-20 17:22:27, Info CSI 00000325 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

SFC/SCANNOW still gives errors?

Hi,

Yes, I found that weird too. Once I had completed the SFC the prompt window say there was errors which could not be repaired?!!

Reboot your machine. Then sfc/scannow still gives unrepairable errors?

Yes, see attached screenshot of prompt screen.

Im confused........!!

 

[BarryBruce1975]

Form http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
Do:

chkdsk/f  c:

Eventually check other disks as well. No errors? All errors repaired? Eventually run it again to be sure disk is running fine. Run http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html as well

I tried to run this a couple of times earlier today but my laptop crashed. When it rebooted to run the test I just got a black screen and my HDD was doing nothing. I let if for a couple of minutes but it did nothing.

I will check again though.

 

[BarryBruce1975]

I tried to run Memory Diagnostic Tool from Admin Tools but it crashed. Should I try it in another mode?

 

[Kaktussoft]

I tried to run Memory Diagnostic Tool from Admin Tools but it crashed. Should I try it in another mode?

Do the chkdsk command first.

to run Memory Diagnostic Tool :
Boot your machine and tap F8 multiple times (once every half second). Now you see a menu with "safe mode", "safe mode networking" etc.
Also a option "repair your computer". Select it, follow instructions. Then select Memory Diagnostic Tool . Works?

 

[BarryBruce1975]

Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 3)... 312064 file records processed. File verification completed. 378 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)... 390082 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)... 312064 file SDs/SIDs processed. Cleaning up 10 unused index entries from index $SII of file 0x9. Cleaning up 10 unused index entries from index $SDH of file 0x9. Cleaning up 10 unused security descriptors. Security descriptor verification completed. 39010 data files processed. CHKDSK is verifying Usn Journal... 35154352 USN bytes processed. Usn Journal verification completed. Windows has checked the file system and found no problems. 293028863 KB total disk space. 182743744 KB in 182489 files. 207840 KB in 39011 indexes. 0 KB in bad sectors. 423287 KB in use by the system. 65536 KB occupied by the log file. 109653992 KB available on disk. 4096 bytes in each allocation unit. 73257215 total allocation units on disk. 27413498 allocation units available on disk. Internal Info: 00 c3 04 00 48 61 03 00 37 42 06 00 00 00 00 00 ....Ha..7B...... 8f a5 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.

 

[BarryBruce1975]

I tried to run Memory Diagnostic Tool from Admin Tools but it crashed. Should I try it in another mode?

Do the chkdsk command first.

to run Memory Diagnostic Tool :
Boot your machine and tap F8 multiple times (once every half second). Now you see a menu with "safe mode", "safe mode networking" etc.
Also a option "repair your computer". Select it, follow instructions. Then select Memory Diagnostic Tool . Works?

I tried it from Boot and the same thing happens. The screen goes black, and HDD stops, then nothing - left it for 2-3 mins but laptop acts as though its alseep (power light on, screen backlit but black, no systems running).

 

[BarryBruce1975]

Hi Kaktussoft,

Results of chkdsk are on page 3

 

[Kaktussoft]

Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 3)... 312064 file records processed. File verification completed. 378 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)... 390082 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)... 312064 file SDs/SIDs processed. Cleaning up 10 unused index entries from index $SII of file 0x9. Cleaning up 10 unused index entries from index $SDH of file 0x9. Cleaning up 10 unused security descriptors. Security descriptor verification completed. 39010 data files processed. CHKDSK is verifying Usn Journal... 35154352 USN bytes processed. Usn Journal verification completed. Windows has checked the file system and found no problems. 293028863 KB total disk space. 182743744 KB in 182489 files. 207840 KB in 39011 indexes. 0 KB in bad sectors. 423287 KB in use by the system. 65536 KB occupied by the log file. 109653992 KB available on disk. 4096 bytes in each allocation unit. 73257215 total allocation units on disk. 27413498 allocation units available on disk. Internal Info: 00 c3 04 00 48 61 03 00 37 42 06 00 00 00 00 00 ....Ha..7B...... 8f a5 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.

Windows has checked the file system and found no problems. =>nice!

 

[Kaktussoft]

I tried to run Memory Diagnostic Tool from Admin Tools but it crashed. Should I try it in another mode?

Do the chkdsk command first.

to run Memory Diagnostic Tool :
Boot your machine and tap F8 multiple times (once every half second). Now you see a menu with "safe mode", "safe mode networking" etc.
Also a option "repair your computer". Select it, follow instructions. Then select Memory Diagnostic Tool . Works?

I tried it from Boot and the same thing happens. The screen goes black, and HDD stops, then nothing - left it for 2-3 mins but laptop acts as though its alseep (power light on, screen backlit but black, no systems running).

So Memory Diagnostic Tool doesn't work from "repair your computer"?
Do you have a win7 install dvd to run it? Create a system repair disc and boot from it. http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

 

[BarryBruce1975]

Yes (no probs found), but it just crashed again!

This is driving me insane!

 

[BarryBruce1975]

Do the chkdsk command first.

to run Memory Diagnostic Tool :
Boot your machine and tap F8 multiple times (once every half second). Now you see a menu with "safe mode", "safe mode networking" etc.
Also a option "repair your computer". Select it, follow instructions. Then select Memory Diagnostic Tool . Works?

I tried it from Boot and the same thing happens. The screen goes black, and HDD stops, then nothing - left it for 2-3 mins but laptop acts as though its alseep (power light on, screen backlit but black, no systems running).

So Memory Diagnostic Tool doesn't work from "repair your computer"?
Do you have a win7 install dvd to run it? Create a system repair disc and boot from it. http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

I dont have a win7 disc - does that mean I need to create a system repair disc?

 

[Kaktussoft]

f8 "repair your computer"->memory diagnotics tool... asks you to reboot and on the fly modifies the bootmenu. It runs the same program as within windows!! So both fail

Yes create a system repair disc. And boot from it. You know how to change the boot order in BIOS? Be sure it only boots from DVD!! So temporary disable boot from harddisk! I must be sure it runs memory diagnostics from cd/dvd

 

[Kaktussoft]

Or try http://www.memtest86.com/
But I think the tool not running is just one of your problems!? sfc gives errors as well. And windows explorer crashes sometimes. No virus?? Do you have a good virusscanner?

You have Windows 7 Home Premium 64 bit ..what language? You have a valid windows licence? Have a look at a sticker on laptop.. Certificate Of Authority (COA) sticker is it.

 

[BarryBruce1975]

f8 "repair your computer"->memory diagnotics tool... asks you to reboot and on the fly modifies the bootmenu. It runs the same program as within windows!! So both fail

Yes create a system repair disc. And boot from it. You know how to change the boot order in BIOS? Be sure it only boots from DVD!! So temporary disable boot from harddisk! I must be sure it runs memory diagnostics from cd/dvd

Yes- both fail, really concerned by that I must admit.

I will create the disc - cant remember how to change bios settings to boot from disc. I will check the net for instructions.

Should I be concerned by the results so far?

 

[BarryBruce1975]

Or try Memtest86.com - Memory Diagnostic
But I think the tool not running is just one of your problems!? sfc gives errors as well. And windows explorer crashes sometimes. No virus?? Do you have a good virusscanner?

You have Windows 7 Home Premium 64 bit ..what language? You have a valid windows licence? Have a look at a sticker on laptop.. Certificate Of Authority (COA) sticker is it.

Yes, win 7 HP 64 bit , in English (UK). Yes, its valid, it came pre-loaded on the laptop.

Im using avast - downloaded it about a week ago. Was using AVG. I have used the scanner but found nothing - will check again.