Solved BSOD especially when running Starcraft2-Custom Built Rig

derrick3

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I recently put together a custom computer (first time building one- I'm a newb.) , my system specs are on my profile. Attached is my system health report and my dump files. I'm running only Microsoft Security Essentials for antivirus.

Basically, I've been getting various BSOD's (see the dump files for a couple) I tried reformatting & reinstalling windows (using a cd as well as a usb), I've tried to update all my drivers, I downloaded memtest & ran it for 5 hours, then did one stick at a time for 5-8 hours each. No errors. I've ran disk check with no errors. I also adjusted RAM timing and chipset voltages to match GSKill specs- 9-9-9-24 with northbridge at 2000mhz & hT link 2000mhz & voltage on northbridge at 1.605 (Gskills recommendation for black edition CPU) Since doing that it's been a little more stable, but still crashes. I also updated the motherboard BIOS. It's not overheating- the temperatures are all in the 30's C. I set it to make minidumps, and not restart automatically.

It crashes sporadically, and especially has problems when downloading/running Starcraft2. (Though it runs Diablo 3 just fine.) But I don't think it's game dependent as it crashes all the time. Sometimes it blue screens but doesn't make a dump file, sometimes it doesn't even blue screen it just spontaneously resets. It also doesn't seem to like having a 2nd hard drive installed- I've got a 1TB western digital I wanted to put in it but every time I've stuck it in the computer starts having more errors or not booting up at all.

Let me know if there's anything else I can answer for you, sorry for the lack of technical info, I'm relatively ignorant about hardware and THANKS a TON.

Derrick
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom PC
OS
Windows 7 x64 Professional
CPU
Phenom II X4 965BE
Motherboard
Gigabyte 970A-D3
Memory
G-Skill Ripjaws X DDR3 1600 4gx2
Graphics Card(s)
XFX HD6870
Sound Card
Realtek
Monitor(s) Displays
Vizio HDMI tv
Screen Resolution
1600x900
Hard Drives
Mushkin Chronos SSD 120gb
PSU
OCZ Fatal1ty 750w
Case
HAF 912 Coolermaster
Cooling
Coolermaster Hyper 212 Evo
Keyboard
Logitech
Mouse
Coolermaster Storm Xornet
Internet Speed
DSL+
Also, a lot of time it happens when downloading starcraft 2 patches, and often when it freezes a high pitched sound continually comes out of the speakers.

Can anyone shed some light? Not sure if this is bad hardware, or drivers, or what.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Custom PC
OS
Windows 7 x64 Professional
CPU
Phenom II X4 965BE
Motherboard
Gigabyte 970A-D3
Memory
G-Skill Ripjaws X DDR3 1600 4gx2
Graphics Card(s)
XFX HD6870
Sound Card
Realtek
Monitor(s) Displays
Vizio HDMI tv
Screen Resolution
1600x900
Hard Drives
Mushkin Chronos SSD 120gb
PSU
OCZ Fatal1ty 750w
Case
HAF 912 Coolermaster
Cooling
Coolermaster Hyper 212 Evo
Keyboard
Logitech
Mouse
Coolermaster Storm Xornet
Internet Speed
DSL+
Could this have something to do with it not being set for AHCI?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom PC
OS
Windows 7 x64 Professional
CPU
Phenom II X4 965BE
Motherboard
Gigabyte 970A-D3
Memory
G-Skill Ripjaws X DDR3 1600 4gx2
Graphics Card(s)
XFX HD6870
Sound Card
Realtek
Monitor(s) Displays
Vizio HDMI tv
Screen Resolution
1600x900
Hard Drives
Mushkin Chronos SSD 120gb
PSU
OCZ Fatal1ty 750w
Case
HAF 912 Coolermaster
Cooling
Coolermaster Hyper 212 Evo
Keyboard
Logitech
Mouse
Coolermaster Storm Xornet
Internet Speed
DSL+
You appear to be missing some Windows Updates. Please install any remaining updates to your system.


Your chipset drivers are out of date and point to the crashes. Having out of date chipset drivers can lead to crashes with an SSD due to it being newer technology. AMD Chipset Drivers

Install only the chipset drivers and not the RAID drivers or utility from the AMD site.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I found the missing updates, and installed the chipset. I must have been installing the wrong chipset drivers. Also, I disabled Quiet & Cool. After doing this, I haven't had any issues with instability!! Thanks a TON. I've spent an embarrassing amount of time trying to figure this out on my own!

I'll monitor it for a few more days to make sure there aren't any more issues and then mark this resolved.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom PC
OS
Windows 7 x64 Professional
CPU
Phenom II X4 965BE
Motherboard
Gigabyte 970A-D3
Memory
G-Skill Ripjaws X DDR3 1600 4gx2
Graphics Card(s)
XFX HD6870
Sound Card
Realtek
Monitor(s) Displays
Vizio HDMI tv
Screen Resolution
1600x900
Hard Drives
Mushkin Chronos SSD 120gb
PSU
OCZ Fatal1ty 750w
Case
HAF 912 Coolermaster
Cooling
Coolermaster Hyper 212 Evo
Keyboard
Logitech
Mouse
Coolermaster Storm Xornet
Internet Speed
DSL+
You're welcome a ton. ;)

Please post back in a few days how things are going, too. It will be good to know when it is for sure solved. :D
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Things are going great, no major problems so far, other than trying to get it into AHCI mode. =)
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom PC
OS
Windows 7 x64 Professional
CPU
Phenom II X4 965BE
Motherboard
Gigabyte 970A-D3
Memory
G-Skill Ripjaws X DDR3 1600 4gx2
Graphics Card(s)
XFX HD6870
Sound Card
Realtek
Monitor(s) Displays
Vizio HDMI tv
Screen Resolution
1600x900
Hard Drives
Mushkin Chronos SSD 120gb
PSU
OCZ Fatal1ty 750w
Case
HAF 912 Coolermaster
Cooling
Coolermaster Hyper 212 Evo
Keyboard
Logitech
Mouse
Coolermaster Storm Xornet
Internet Speed
DSL+
Great news! Happy to see it solved. :party:
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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