I run windows update on a regular basis and have not had any problems with other recent updates, but KB3021674 will not install. Instead, I get error code 80073712.
I have run SFC /scannow as suggested elsewhere and it did not find any errors.
I have also run CHKDSK as suggested elsewhere and it did not find any errors.
I tried to run SURT but it is for x64 based systems and not applicable to my computer.
I am running Windows 7 Starter v 6.1 (Build 7601: SP 1) on the computer with a problem.
UPDATE:
Windows upgrade advisor indicates my system is compatible with Windows 7 upgrades and Windows 10 is now sitting in the queue. waiting to be downloaded and installed behind this KB which has the error.
Perhaps I should just hide the KB update and proceed? Somehow I suspect that's asking for trouble.
I have run SFC /scannow as suggested elsewhere and it did not find any errors.
I have also run CHKDSK as suggested elsewhere and it did not find any errors.
I tried to run SURT but it is for x64 based systems and not applicable to my computer.
I am running Windows 7 Starter v 6.1 (Build 7601: SP 1) on the computer with a problem.
UPDATE:
Windows upgrade advisor indicates my system is compatible with Windows 7 upgrades and Windows 10 is now sitting in the queue. waiting to be downloaded and installed behind this KB which has the error.
Perhaps I should just hide the KB update and proceed? Somehow I suspect that's asking for trouble.
Last edited:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell Insprion 7559 next to a Toshiba Portege
- OS
- Win 7 Pro 64-bit
- CPU
- Intel Core i5
- Motherboard
- Intel
- Memory
- 16 GB Dell, 6 GB Toshiba
- Graphics Card(s)
- Intel crap on both but Dell also has nVidia GeForce GTX960M
- Sound Card
- RealTek
- Monitor(s) Displays
- internal and external ACER KA270H 27"
- Screen Resolution
- 1920x1080
- Hard Drives
- SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
- Keyboard
- Garage Mouse SW and some cheap Amazon China made USB device
- Mouse
- Garage Mouse and some cheap Amazon China made USB device
- Internet Speed
- 50 Mbps (allegedly, depends on server)
- Antivirus
- Defender, Malwarebytes Premium and Kaspersky
- Browser
- IE 11, and Chrome something
